AC Casino Review on LCB

AC Casino Review

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Players can expect long delays in their withdrawal requests and unresponsive customer support. In addition this casino is featuring pirated NetEnt, Novomatic, Aristocrat, Playtech and Quickspin games. You can read more information about this HERE

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  • Live Games

  • Mobile

AC Casino Details

    • jurisdiction
    • No
      download available
    • $/€ 25
      min deposit
    • $/€ 20
      min withdrawal

    Cashout details

    • Cashout Limit: No
    • Currencies: EUR, USD
    • Cashout times: Long Delays



    Certifications and Approvals

    Video Review


    You know the name of the game is to stay calm, cool and collected whether it's a win, lose or draw. That is what gambling is all about and Always Cool Casino (AC) knows what it takes to be one of the coolest online gambling portals out there or does it? If deceiving their customers is what is considered “cool” then it is the casino who is truly on a losing path. Launching in 2008 with Amigotech software, a switch took place in June 2012 to Betsoft with a graduation of other mixed software to their suite of games.


    After our team noticed software that looked suspicious an investigation was in full swing. The report has shocking results identifying software that was pirated and posing as the authentic software. The following software NetEnt, Novomatic, Aristocrat, Playtech and Quickspin games were determined to be fake.

    There is also reason to believe the license in which it states is regulated in Costa Rica is misleading. There is no information displaying the license registration number to show validation.

    Customer Complaints

    The verdict from many players including our members as reported on our forum revolves around mainly lousy withdrawal issues. Submitting a request for winnings has repeatedly been one of the highest complaint factors due to non-payment or returned funds back into the players account after it was denied without honest justification. The high volume of unhappy customers is a testimonial to shady business practices on the part of AC.

    Customer Service

    Live Chat


    Telephone: US/CA 1.800.659.8524, UK 0808.234.1720, Australia 1.800.883.059, Spain 900.991.723, Mexico 01.800.681.9583, All Other Countries 1.800.659.8524

    Fax: 1.866.571.0749


    We advise anyone considering this casino, to rethink their options before making a real money deposit that more than likely they will end up regretting. AC has not earned the type of credibility that warrants a positive review of their total operation. It is important that until this site does a complete overhaul, it’s best to avoid altogether.

    Down to Brass Tacks

    AC Casino is rated 813 of 1252 casinos reviewed with a score of 1.3 out of 5 after 1348 votes and it has 549 Slots offered from Net Entertainment, BetSoft, Playtech and 3 others with an average rating of 3.6 out of 5 after 195653 votes


    LCB Reviewer - last updated 2017-02-13
    read mobile review

    No Deposit Codes

    Overall Ratings

    / 5
    From 1348 votes
    / 5

    Member's Feedback (62)

    • 2.5
      / 5
      Well, I used to play this casino all of the time but then I realized how many free bonuses they offer and they are usually all good amounts of money and to me that just sends off a negative vibe about an online casino. Like making it easy to get money for free but the playthroughs are enormous and impossible to achieve to me. I probably will never make a deposit here either. I just don't care for it I guess.
    • 1.6
      / 5
      I have made 4 deposits here at AC casino and it's always a bust.It never equals out with wagering/bonuses and I have questioned if it is tallied right? May be my own thinking but this has been my experience.I do know they payout due to other players in my group but there process is VERY slow.Play at your own risk.
    • 2.0
      / 5
      i never win at this casino ! I took many no deposit bonuses but the wagering requirement are too high to wager the bonus ! I know it looks attractive the hugh no deposit bonuses but if they dont pay as i read to many comments what's the point to deposit and risk my money ! I will not deposit at this casino ! Thanks for all comments are really useful !
    • 1.5
      / 5
      Terrible experience with this casino - I wouldn't recommend others to play here. There was no online support to help with the issue of not receiving the no deposit bonus which was offered on their own site. Very disappointed in general. Never even played one spin to try the casino out and I would definitely never login again let alone put my money at risk by depositing with them!!
    • 0.5
      / 5
      Terrible site. Do not deposit here. The group of them and pamper casino are the absolute worst. If your looking for fun with no deposit play here but do not make any deposits. You won't get paid if you win
    • Just another enemy for casino games lovers. Thanks to lcb we can make reasearches here and to choose casinos which are safe. So this one is not. So many bad comments... Site looks as normal, some things could create opinion that this is a great one casino. Maybe it is if there are people who enjoy to pay for fun, but i think everyone from us enjoy gaming if only they are sure that winnings will be payed:)
    • 3.0
      / 5
      When i first started play on line slots i found this place over the years they have gave me hundreds of free bouns money yes and i take it an spin and lose it do i have fun yep a do alwazys have an always will but honestly never play here for serious money to many horror stories posted
    • 1.5
      / 5
      I used to deposit here. They give you great bonuses but they are next to impossible to meet play through! I gave up on this casino a long time ago!
    • 4.0
      / 5
      I love the wide selection of games and software that ac casino has to offer sometime I have issues with my bank card but prepaid almost always works keep up the good work AC
    • 2.0
      / 5
      In the first year of my online gambling habits development, when I didn't know about what was important in a casino site and what was not so important, I thought that this site and it's sister sites were some of the greatest. They do have excellent games, a great actual site, and fantastic bonuses. On the downside, and it is one of the most important factors, their playthrough requirement is absurdly high; it is like 75 times what the typical playtrhough requirement for sites typically is. Sadly, the one time I actually made it through that requirement and had several thousand dollars still, my gambling issue made me keep playing! Sad. Anyway, the other very negative factor is that there is a max cashout amount on all of those bonuses, so pay very close attention to that as well.

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