BetPhoenix Casino Review

United States

ACCEPTED
Players from Virginia are accepted at this casino

105

Slots

Devices
casino rep.
has live dealer

105

Slots
casino rep.
has live dealer

500% up to

$ 1500

Sign Up Bonus
Note:
New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. Min Deposit: $100. Max cashout: 4x the deposited . The following games are not available for this promotion: Baccarat, Craps, Roulette, Pontoon 21, Pai Gow Poker, Sic Bo and War. 350% slot bonus (code: BPSLOT350). 500% slot bonus (BPSLOT500).
BPVC500

code

Wagering Requirements

35xb

slots

175xb

blackjack

175xb

baccarat

70xb

poker

70xb

video poker

... + Show more
BPVC500

code

35xb

lowest WR

New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. Min Deposit: $100. Max cashout: 4x the deposited . The following games are not available for this promotion: Baccarat, Craps, Roulette, Pontoon 21, Pai Gow Poker, Sic Bo and War. 350% slot bonus (code: BPSLOT350). 500% slot bonus (BPSLOT500).

Wagering Requirements

35xb

slots

175xb

blackjack

175xb

baccarat

70xb

poker

70xb

video poker

... + Show more
CLAIM
Xndr profile image
Xndr Last Updated 2022-02-24

Introduction

BetPhoenix was created with a task to unite Eastern and Western gaming markets back in 2006. The operator came up with an innovative concept of merging a sportsbook, racebook and casino into one platform, thus offering players in different regions of the world a very unique betting experience.

As a dynamic iGaming destination with multiple offerings, this site is localized in English, Vietnamese, Chinese and Spanish, breaking not only language barriers but usability too. Betting services were once regulated by Gaming Curacao, a master license holder for eGaming operators. The current status of International Radical Investments SA, the owning company, is suspended, meaning that products on this site are not authorized, so you’re playing at your own risk.

Creating an account is super fast, as it requires from future players to complete the registration form only, which potentially opens up a door to versatile promotional offers, mostly concentrated on sports, virtual casino, live dealers and racing.

Apart from its standard offer, this venue is also home to slots and lottery, powered by a white label retailer SOFTSWISS and Bgaming, next-level provider of complete gaming solutions for mobile devices. However, the library is quite limited and finding fresh content in this vertical could be challenging for passionate customers.

What can I expect after joining?

Despite the platform’s focus on four major sports leagues in the United States such as football, basketball, hockey and soccer, its forthcoming promotional program also covers a VIP section, while the banking opprotunities include Bitcoin, Litecoin, eWallets, cash transfers and credit cards. The default currency is USD, but members can get in contact with customer support before placing a wager if a conversion is needed.

On that account...

...there are several ways of communicating with casino reps, either via live chat, telephone or email, although their working hours are limited. Supported languages are by default English, Vietnamese and Chinese, while the operator’s wagering service is available 24/7.

Tip: Payout requests are accepted Monday through Friday between the hours of 8:00 AM and 2:00 PM EST.

Games

By entering this venue’s lobby, visitors will have an opportunity to rake in their winnings on sports, racing and casino. Games are available in fun mode as well, allowing inexperienced players and newcomers to test some of the titles before topping up. The library is consisted of slots, poker, roulette, casual games for mass market audience like minesweeper and cards.

There is also a chance to play table games with live dealers, including baccarat, blackjack and roulette. However, despite its potential size and betting magnitude, this casino is quite limited and offers a very reduced selection of titles in almost each category. The general impression during browsing is that one can experience just a smaller piece of the action, not only due to the hampered offering, but finite payouts as well…

With that out of the way…

…we reveal some of the platform’s most highlighted titles and top-performing slots, such as Aztec Magic, Fire Lightning, Four Lucky Clover and Journey Flirt. As mentioned in the introduction, the casino’s main content is powered by Bgaming, whose advanced software solutions efficiently deliver hours of entertainment. The supplier’s versatility continues in other categories as well, which are packed with player favorite variants of blackjack, hi lo, baccarat and poker.

What does the sportsbook have to offer?

Passionate sports bettors will have a vast selection of odds at their hand after joining, ranging from soccer on all continents, mixed martial arts, basketball, baseball, hockey, motor sports, tennis, boxing and more. Esports is also on offer, while racing fans may enjoy the best racebook odds at more than 100 tracks, listed according to max payout and alphabetical order. Here’s a short recap of the entire casino library:

Slots – Avalon, Aztec Magic, Bob’s Coffee Shop, Book of Pyramids, Brave Viking, Cherry Fiesta, Crazy Starter, Deep Sea, Desert Treasure, Domnitors, Elvis Frog, Fantasy Park, Fire Lightning, Hawaii Cocktails, Hello Easter, Journey Flirt, Princess of Sky, Scroll of Adventure.

Poker – Caribbean Poker, Casino Holdem, Oasis Poker, Texas Holdem, Trey Poker.

Roulette – American Roulette, European Roulette, French Roulette.

Cards – Baccarat, Blackjack Surrender, Double Exposure, Hi Lo Switch, Multihand Blackjack, Pontoon.

Casual – Heads & Tails, Minesweeper, Plinko, Scratch Dice.

Sports – Football, Basketball, Hockey, Soccer.

Mobile Overview

The content of this sportsbook is optimized for mobile devices, showcasing a miniature version of its desktop presentation. Navigating in this mode will allow members to log in right at the header, since the middle section is reserved for active promotions, bonuses, news picks and guides. There are two fixed elements while scrolling – feedback and live chat. Although some information might be difficult to find due to a slightly chaotic interface, this site performs up to snuff on smarpthones and tablets.

Mobile Games

In order to attract a bigger audience and provide a competitive betting experience in all three verticals, namely casino, sports and horse racing, this brand decided to utilize sophisticated software solutions from SOFTSWISS. Customers can therefore expect a fully functional and responsive usability in their favorite browsers with fast loading times, improved scalability and adaptability to different screen sizes. Slots, live dealers and other offerings are accessible in every view mode.

Loyalty Program

Enjoying exclusive promotional incentives and rewards all year round is available by invite only. The operator is very ‘picky’, but once they’re in, players can exploit the benefits as diamond, platinum and gold members. These advantages include cashbacks with different percentages, birthday and membership gifts, vouchers for extra play, free of charge payouts, rebates and so on.

Conclusion

From one perspective, placing a bet on sports, horse tracks or other casino products at BetPhoenix might have seemed like a good decision at some point. This brand simply struggles to deliver an all-encompassing and competitive iGaming product as it slows down the withdrawal process and restricts players from getting their winnings in a timely manner. Payouts are very limited and subject to various predetermined conditions, including higher wagering.

A revoked license is also a criterion to be considered, as it concerns player safety and legality of services. In general, this sportsbook looks very nice and promising on the outside, but dig deeper and you’ll soon hear a very hollow ring.

External Links

Down to Brass Tacks

BetPhoenix Casino is rated 1513 of 1583 casinos reviewed with a score of 1.7 out of 5 after 176 votes and it has 105 Slots offered from SOFTSWISS, BGAMING and Holle Games with an average rating of 4.0 out of 5 after 1139 votes.

BetPhoenix Casino Video Review

Advantages

  • Diverse introductory package for sports enthusiasts
  • Betting predictions and contests
  • Support in multiple languages via phone, chat and email
  • Deposits and payouts in Bitcoin and Litecoin
  • Sportsbook, racebook and casino on one platform

Disadvantages

  • Accounts with no activity in the last 8 months are considered inactive
  • Maximum withdrawal in a 7-day-period regardless of the method is $4000 USD
  • Very slow processing times may take up to 10-14 business days
  • Limited software selection
Xndr profile image
Xndr Last Updated 2022-02-24

Introduction

BetPhoenix was created with a task to unite Eastern and Western gaming markets back in 2006. The operator came up with an innovative concept of merging a sportsbook, racebook and casino into one platform, thus offering players in different regions of the world a very unique betting experience.

As a dynamic iGaming destination with multiple offerings, this site is localized in English, Vietnamese, Chinese and Spanish, breaking not only language barriers but usability too. Betting services were once regulated by Gaming Curacao, a master license holder for eGaming operators. The current status of International Radical Investments SA, the owning company, is suspended, meaning that products on this site are not authorized, so you’re playing at your own risk.

Creating an account is super fast, as it requires from future players to complete the registration form only, which potentially opens up a door to versatile promotional offers, mostly concentrated on sports, virtual casino, live dealers and racing.

Apart from its standard offer, this venue is also home to slots and lottery, powered by a white label retailer SOFTSWISS and Bgaming, next-level provider of complete gaming solutions for mobile devices. However, the library is quite limited and finding fresh content in this vertical could be challenging for passionate customers.

What can I expect after joining?

Despite the platform’s focus on four major sports leagues in the United States such as football, basketball, hockey and soccer, its forthcoming promotional program also covers a VIP section, while the banking opprotunities include Bitcoin, Litecoin, eWallets, cash transfers and credit cards. The default currency is USD, but members can get in contact with customer support before placing a wager if a conversion is needed.

On that account...

...there are several ways of communicating with casino reps, either via live chat, telephone or email, although their working hours are limited. Supported languages are by default English, Vietnamese and Chinese, while the operator’s wagering service is available 24/7.

Tip: Payout requests are accepted Monday through Friday between the hours of 8:00 AM and 2:00 PM EST.

Games

By entering this venue’s lobby, visitors will have an opportunity to rake in their winnings on sports, racing and casino. Games are available in fun mode as well, allowing inexperienced players and newcomers to test some of the titles before topping up. The library is consisted of slots, poker, roulette, casual games for mass market audience like minesweeper and cards.

There is also a chance to play table games with live dealers, including baccarat, blackjack and roulette. However, despite its potential size and betting magnitude, this casino is quite limited and offers a very reduced selection of titles in almost each category. The general impression during browsing is that one can experience just a smaller piece of the action, not only due to the hampered offering, but finite payouts as well…

With that out of the way…

…we reveal some of the platform’s most highlighted titles and top-performing slots, such as Aztec Magic, Fire Lightning, Four Lucky Clover and Journey Flirt. As mentioned in the introduction, the casino’s main content is powered by Bgaming, whose advanced software solutions efficiently deliver hours of entertainment. The supplier’s versatility continues in other categories as well, which are packed with player favorite variants of blackjack, hi lo, baccarat and poker.

What does the sportsbook have to offer?

Passionate sports bettors will have a vast selection of odds at their hand after joining, ranging from soccer on all continents, mixed martial arts, basketball, baseball, hockey, motor sports, tennis, boxing and more. Esports is also on offer, while racing fans may enjoy the best racebook odds at more than 100 tracks, listed according to max payout and alphabetical order. Here’s a short recap of the entire casino library:

Slots – Avalon, Aztec Magic, Bob’s Coffee Shop, Book of Pyramids, Brave Viking, Cherry Fiesta, Crazy Starter, Deep Sea, Desert Treasure, Domnitors, Elvis Frog, Fantasy Park, Fire Lightning, Hawaii Cocktails, Hello Easter, Journey Flirt, Princess of Sky, Scroll of Adventure.

Poker – Caribbean Poker, Casino Holdem, Oasis Poker, Texas Holdem, Trey Poker.

Roulette – American Roulette, European Roulette, French Roulette.

Cards – Baccarat, Blackjack Surrender, Double Exposure, Hi Lo Switch, Multihand Blackjack, Pontoon.

Casual – Heads & Tails, Minesweeper, Plinko, Scratch Dice.

Sports – Football, Basketball, Hockey, Soccer.

Mobile Overview

The content of this sportsbook is optimized for mobile devices, showcasing a miniature version of its desktop presentation. Navigating in this mode will allow members to log in right at the header, since the middle section is reserved for active promotions, bonuses, news picks and guides. There are two fixed elements while scrolling – feedback and live chat. Although some information might be difficult to find due to a slightly chaotic interface, this site performs up to snuff on smarpthones and tablets.

Mobile Games

In order to attract a bigger audience and provide a competitive betting experience in all three verticals, namely casino, sports and horse racing, this brand decided to utilize sophisticated software solutions from SOFTSWISS. Customers can therefore expect a fully functional and responsive usability in their favorite browsers with fast loading times, improved scalability and adaptability to different screen sizes. Slots, live dealers and other offerings are accessible in every view mode.

Loyalty Program

Enjoying exclusive promotional incentives and rewards all year round is available by invite only. The operator is very ‘picky’, but once they’re in, players can exploit the benefits as diamond, platinum and gold members. These advantages include cashbacks with different percentages, birthday and membership gifts, vouchers for extra play, free of charge payouts, rebates and so on.

Conclusion

From one perspective, placing a bet on sports, horse tracks or other casino products at BetPhoenix might have seemed like a good decision at some point. This brand simply struggles to deliver an all-encompassing and competitive iGaming product as it slows down the withdrawal process and restricts players from getting their winnings in a timely manner. Payouts are very limited and subject to various predetermined conditions, including higher wagering.

A revoked license is also a criterion to be considered, as it concerns player safety and legality of services. In general, this sportsbook looks very nice and promising on the outside, but dig deeper and you’ll soon hear a very hollow ring.

External Links

Down to Brass Tacks

BetPhoenix Casino is rated 1513 of 1583 casinos reviewed with a score of 1.7 out of 5 after 176 votes and it has 105 Slots offered from SOFTSWISS, BGAMING and Holle Games with an average rating of 4.0 out of 5 after 1139 votes.

  • Jurisdictions:
  • Download Available: No
  • min deposit: $50
    E-
  • min withdrawal: $100
    F-
  • Cashout Limit:

    $4,000 (Bitcoin) Weekly

    C++
  • Currencies:
  • cashout times:

    KYC: 24 hours

    Payouts may take up to 10 to 14 business days to process

    F+
  • Banking:
    deposit
    withdrawal

    Banking service CashtoCode is not available for Players from Virginia, click here to find out why

  • All Software:

    Players from Virginia are restricted to play games released by SOFTSWISS, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    wecare@betphoenix.ag

    phoenixverify@betphoenix.ag

  • Telephone:

    Casino Support: 1-888-416-2642

    English: 1-877-717-7747, 1-888-889-4368

    Chinese: 1-888-238-8198, 1-888-889-4312

    Vietnamese: 1-888-378-0888, 1-888-889-4219

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card
  • Proof of address
  • Proof of payment method ownership
  • Selfie with ID documents
  • Time for document verification: 0 - 24 hours
Documents may be submitted:
BetPhoenix Casino

BetPhoenix Casino Activity

jaynaulm

jaynaulm added a favorite casino

us 5 months ago
BetPhoenix Casino
BetPhoenix Casino

1.7 / 5

84 87.83 K
Tara8166

Tara8166 rated a casino

us 6 months ago
BetPhoenix Casino
BetPhoenix Casino

2.5 / 5

84 87.83 K
Lala Tuffly

Lala Tuffly added a favorite casino

1 year ago
BetPhoenix Casino
BetPhoenix Casino

1.7 / 5

84 87.83 K
Butterflyyys76

Butterflyyys76 added a favorite casino

us 1 year ago
BetPhoenix Casino
BetPhoenix Casino

1.7 / 5

84 87.83 K
joeyskater16

joeyskater16 rated a casino

us 2 years ago
BetPhoenix Casino
BetPhoenix Casino

0.3 / 5

84 87.83 K
Brandonjxn3s

Brandonjxn3s rated a casino

us 2 years ago
BetPhoenix Casino
BetPhoenix Casino

1.1 / 5

84 87.83 K

Player Reviews

1.7/5

  • terrible
  • dislike
  • average
  • OK
  • liked it

BetPhoenix Casino Video Review

Advantages

  • Diverse introductory package for sports enthusiasts
  • Betting predictions and contests
  • Support in multiple languages via phone, chat and email
  • Deposits and payouts in Bitcoin and Litecoin
  • Sportsbook, racebook and casino on one platform

Disadvantages

  • Accounts with no activity in the last 8 months are considered inactive
  • Maximum withdrawal in a 7-day-period regardless of the method is $4000 USD
  • Very slow processing times may take up to 10-14 business days
  • Limited software selection
  • Jurisdictions:
  • Download Available: No
  • min deposit: $50
    E-
  • min withdrawal: $100
    F-
  • Cashout Limit:

    $4,000 (Bitcoin) Weekly

    C++
  • Currencies:
  • cashout times:

    KYC: 24 hours

    Payouts may take up to 10 to 14 business days to process

    F+
  • Banking:
    deposit
    withdrawal

    Banking service CashtoCode is not available for Players from Virginia, click here to find out why

  • All Software:

    Players from Virginia are restricted to play games released by SOFTSWISS, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    wecare@betphoenix.ag

    phoenixverify@betphoenix.ag

  • Telephone:

    Casino Support: 1-888-416-2642

    English: 1-877-717-7747, 1-888-889-4368

    Chinese: 1-888-238-8198, 1-888-889-4312

    Vietnamese: 1-888-378-0888, 1-888-889-4219

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card
  • Proof of address
  • Proof of payment method ownership
  • Selfie with ID documents
  • Time for document verification: 0 - 24 hours
Documents may be submitted:
BetPhoenix Casino

BetPhoenix Casino Activity

jaynaulm

jaynaulm added a favorite casino

us 5 months ago
BetPhoenix Casino
BetPhoenix Casino

1.7 / 5

84 87.83 K
Tara8166

Tara8166 rated a casino

us 6 months ago
BetPhoenix Casino
BetPhoenix Casino

2.5 / 5

84 87.83 K
Lala Tuffly

Lala Tuffly added a favorite casino

1 year ago
BetPhoenix Casino
BetPhoenix Casino

1.7 / 5

84 87.83 K
Butterflyyys76

Butterflyyys76 added a favorite casino

us 1 year ago
BetPhoenix Casino
BetPhoenix Casino

1.7 / 5

84 87.83 K
joeyskater16

joeyskater16 rated a casino

us 2 years ago
BetPhoenix Casino
BetPhoenix Casino

0.3 / 5

84 87.83 K
Brandonjxn3s

Brandonjxn3s rated a casino

us 2 years ago
BetPhoenix Casino
BetPhoenix Casino

1.1 / 5

84 87.83 K

Player Reviews

1.7/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
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