bwin Casino Review on LCB

bwin Casino Review

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Bwin is now placed on our warning list. Unresponsive customer support. Predatory terms and conditions. Players should use alternative casinos to play.

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bwin Casino Details

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    Video Review

    First Impression

    Bwin Casino has it all and more for the player looking to add some excitement to their day. A full Sports and Poker division is also available. Unfortunately there is one thing missing and that is quality customer service that do not offer support to players. Along with terms & conditions that are unreasonable we advise our members to select an alternative Casino.


    Bwin was established in 1996 and has come a long way since their conception with now 6 software mixed together for a quality blend single platform.

    Bwin carries the seal of iTech Labs providing testing to assure the Random Number Generator generates fair and unpredictable results. The casino is fully licensed to operate under the jurisdiction Gibraltar.


    A Bonus is granted to new players after registering an account however, players from Romania, Poland and Hungary are not eligible for this offer. In order to claim this offer players must make the minimum required deposit within 30 days of opening an account.

    The Promotions page features current offers as well as standards like the Monday Blues Buster Bonuses, Slot Challenge for a chance to win a share of the prize pool, Raffles and more.


    The game platform is accessible either by downloading software or utilizing Instant Play. The full service gambling portal has a division for Poker, Sports, Live Casino, Live Betting and Mobile. The Casino lobby is small consisting of 8 categories. There are 30 Slots including favorites like Wheel of Fortune, Aztec Gold, Robin Hood and Midas Millions.

    Find at the Tables Blackjack, Roulette and Texas Hold’em Bonus Poker. For more Poker options try Video Poker with up to 25 hands per deal.

    Other games include Hi-Lo, Number, Scratch Cards, Arcade, New and Top Games.


    Bwin has been a legend in the gaming industry offering a long list of divisions to choose from. Due to poor customer service and terms that are predatory it is not a preferred Casino to play at.

    Customer Service

    Email: Submit form found directly at site under Contact for email correspondence.

    Telephone: 00350 200 77761 (sports/casino/games: Mo - Sun 10:00 - 22:00, Sat + Sun 12:00 - 20:00 (GMT+1))

    Fax: 0043-1-205330-18000

    Down to Brass Tacks

    bwin Casino is rated 749 of 1254 casinos reviewed with a score of 1.9 out of 5 after 334 votes and it has 652 Slots offered from NextGen, Evolution Gaming, IGT and 8 others with an average rating of 3.2 out of 5 after 90918 votes


    LCB Reviewer - last updated 2017-02-01
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    Overall Ratings

    / 5
    From 334 votes

    Member's Feedback (54)

    • 0.3
      / 5
      Bwin casino in Greece is a really amateur casino.I had some withdraws to my bank account but when i decided to withdraw to my neteller account that i have deposited there was the problem.They decided to make a security check with the most unusual way.they said that they will send an envelope to my adress with a code enclosed.Thats ridicilous.Firstly,i would make clear to everyone at my appartment building that i gamble and i guess thats something perosnal.Secondly,an envelope by a post office makes 7-10 days to be delivered if its not lost.It was quite obvious that they used this way of security check cause i could reverse the withdraw till i got the envelope with the code.So,i would have the reverse option 7-10 days!There are more casinos with really fast payments and more pro behaviour.Bwin is allergic to big wins and finds ways to delay the withdraw.Just stay away.
    • 0.1
      / 5
      this casino should not exist chat online+email support is terrible. they don't listen at all, no understanding on their site. I was writing, and they themselves terminate chat with me Do not play this casino ( there are other internet casinos 100% better)
    • 0.1
      / 5
      people do not put your money into this casino online support is a catastrophe   If you send an email - waiting for a response over a month, only to apologize nothing more via online chat no chance, only wait their bonus points is really about nothing, you must deposit at this casino 100000 to get some bonus I never received a free bonus just wants to deposit
    • 3.0
      / 5
      I prefer to play poker here. Casino just sucks. Every day, I receive a message that I have freespins. The Christmas season is 7 free spins every day. Only one problem, there is no game in the lobby that would play them. No casino is not mobile in the standard casino. If my country is excluded from the action, why did you send me a letter of free spins. nonsense! Support in the poker room is exceptionally good. Casino 3 points from me.
    • 3.0
      / 5
      3 stars too for this bwin casino , they don't have big welcome bonuses , and they are restricted in some countries. The layout is not so good , but the only thing which is good is exciting loyalty program.
    • 4.0
      / 5
      Even though their reputation is very bad these days, I must say that they are getting better and better everyday. For example, after Netent games they also have now some Microgaming games on the site. I believe only for germans they also have those scratch cards where you can win no deposit bonuses for the casino and such. I was able to make a withdrawal of 500€ from these couple of weeks ago, which I received, completely hassle-free, after 2-3 days.
    • 2.0
      / 5
      I dont know what heapened to this site , it used to be top 5 betting site, with great website design, great suport help evrything was perfect, then unexpectidly their website was forbiden in my country, now i see its even a warning on their website and i still cant open their website.
    • Some years before in my country they had reputation like the best sportsbook in the world with bet365 and William Hill. I wonder how they done so badly that now they are even blacklisted... They had the best odds, great promos for sportsbook. But it was very old. Many new gambling sites were created so maybe they didnt prepare to keep they players. And casino looks not very good at all. No my favorite providers like netent,microgaming and son on. And even my country now is restricted here. Sad to see them so bad at the moment.
    • 0.5
      / 5
      I had a bad experience with this casino. The denied me the first deposit bonus, the support didn't answer when i asked for that. Now my account is still active but they never send any email on promotions. So far i did only one deposit and for me is enough. At the end i think that is only good for sportsbook but i prefer to bet on others
    • 4.5
      / 5
      For me i have never had a problem with bwin. I have always seen them as one of the biggest companies in europe with ladbrokes, bet365, betfair etc etc. Been using their sportsbook and playing slots on here for years. Maybe its people from certian countries that are having problems with this site. Thats why i was shocked to see them on the warning list :/

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