DO NOT deposit at this casino, they are rogue and untrustworthy.Players have experienced delayed/no payments and unresponsive customer support.
Crazy Luck Casino was established in 2011 and is owned by Eurotech Group Ltd. The gaming platform is powered by Rival software and is available in download and Instant Play version. International players as well as those players from the US are welcomed.
Due to less than desirable business practices this Casino has been blacklisted. An alarming number of player feedback regarding lack of payout or unnecessarily long delays in processing cash-outs have been reported. In an effort to resolve some of these issues LCB has tried to assist members by contacting support with little or no cooperation. Within the last three years or so the problems players have experienced have become insurmountable with little to know restitution. Unethical business practice gives LCB no other recourse but to place them on our Warning List.
The LCB forum has been flooded with player complaints that simply can’t be ignored. Under the Crazy Luck Casino thread that dates back to 2012. Initially LCB was somewhat successful in resolving some of these complaints but as time went on it got increasing worse as emails went completely unanswered.
Another thread Crazy Luck Casino Won’t Can’t Pay Small Win was created with an unhappy member who complained of delay tactics in getting paid resulted in the assistance of LCB who was fortunate enough to get it resolved after repeated contact with rep.
And again a withdrawal issue reported on the forum in Crazy Luck Casino Not Paying.
The Terms and Conditions page offers limited detailed information particularly Deposit Bonuses which is completely unavailable. The withdrawal policy states: “All withdrawals will be paid in installments of up to $5,000 per month which will depend on player Class”. The low monthly withdrawal limits said to be paid in “installments” are predatory.
We highly recommend that players find an alternative Casino to play at and avoid Crazy Luck at all costs.
Telephone - US Toll free : +1 888 247 6321
UK Toll free : +44-800-0148811
FAX - Toll Free : +44 208 8193998
Email - vip@ crazyluckcasino.com
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