Cirrus Casino re branded to Dreams Casino. Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Dreams Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular, innocent players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.
Dreams Casino Bonus
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Cirrus Casino has rebranded under a new name Dreams Casino. It is one of the early online casinos to launch in the 1990’s. They are part of the Virtual Group of Casinos that are licensed and regulated in Costa Rica. Real Time Gaming (RTG) powers the platform with over 150 games. Download and Instant Play versions are available.
The name change does not erase the shady reputation and long history of this Casino that has built a less than desirable reputation. With a tagline on the homepage that states” Where Dreams Come True” I wonder if “where nightmares come true” would be more fitting. Everyone deserves a second chance and a fresh start but until proven otherwise LCB highly recommends players spend their hard earned cash playing at more reliable Casino.
The marketing campaign for brands under the Virtual Group were notorious for giving away No Deposit Bonus chips that many players would unknowingly break the rules thus fall victim to prey. Claiming two Free Chips in a row breaches the terms and conditions voiding any wins. As result these players who made a deposit and won were penalized for the two chip clause and denied a cash-out.
An extremely high level of player complaints have been reported throughout the years. Issues include non-payment of legitimate wins and unnecessarily long processing time. Winnings are confiscated claiming the player committed Bonus abuse not only on Free Chips but on deposits bonuses. In some circumstances players’ accounts were locked.
The rules are very strict and if they are broken in the slightest there is for the most part no leniency whatsoever given to the player. In Banking under Withdrawal Methods it states:
“Due to current banking and processing issues in the online gambling community, we are unable to give an exact date that payouts will be made following approval. Dreams Casino Casino takes casino withdrawals very seriously and will get our players paid out as quickly as possible.”
The finance department not committing to any timeframe as to when payments can be expected leaves the door remained open for seriously long delays or denying a withdrawal altogether.
US/CA Toll Free: 1-800-480-2498
UK Toll Free: 0-800-032-9334
Deposit Center: 1-800-550-1491
Customer Service: email@example.com
Withdrawals Department: firstname.lastname@example.org
VIP Department: email@example.com
US/CA Toll Free Fax: 1-800-480-2498
UK Toll Free Fax: +44-207-990-8100
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