Grand Duke Casino Review

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Grand Duke Casino Details

    • Gibraltar
      jurisdiction
    • No
      download available
    • £10
      min deposit
    • £20
      min withdrawal

    Cashout details

    • Cashout Limit: £2,000 Daily
    • Currencies: GBP, EUR, USD, EUR, USD
    • Cashout times: Pending time: 72 hours
      E-wallets: Instant
      Credit/Debit Cards: 72 hours

    Banking

    Software

    Video Review

    Screenshot Gallery

    Introduction

    Grand Duke built a reputation as Playtech casino with a poor reputation. Now under new ownership, the casino, powered by Nektan Limited, has relaunched with a snazzy mobile friendly design and new multi-software platform. It’s out with the old, in with the new and the only thing that remains is the brand name. The casino is now home to a nice selection of promotions and a rewards program.

    Tip: The maximum payout for games available in this casino is £250,000 with one withdrawal permitted every 24 hours.

    Advantages

    • Welcome Bonus available.
    • Numerous promotions.
    • Available for desktop, mobile and tablet users.
    • Multi-software platform.
    • Search function available for games.
    • Low minimum deposit/withdrawal limits.
    • Credit/Debit card deposits are subject to 3D secure verification.
    • Players funds held in separate account per UK licensing requirements.

    Disadvantages

    • Few languages supported.
    • Low monthly maximum withdrawal limit.
    • Maximum bet using bonus funds is £1.
    • Accounts are considered dormant after 6 months of inactivity. Balances are subject to administrative fees and bonuses are removed.
    • “Nektan will notify You at least 14 days prior to Your Account becoming dormant, via the email address that You registered on Your Account. Nektan reserves the right to retain any positive balance existing on a Dormant Account. You may reactivate Your Dormant Account simply by emailing our Customer Support team. Nektan reserves the right to impose reasonable administrative charges on Dormant Accounts, which will be subtracted from any unused balance.”

    Loyalty Program

    • Privileged program available by invitation only. Benefits include cashback, weekly bonuses, free spins and much more.

    Games

    Slots: Aloha Cluster Pays, 50 Dragons, Best of British, Big 5 Safari, Bigfoot, Bingo Billons, Candy Swap, Dr Love, Dragon’s Dynasty, Emperor’s Garden, Fantisini Master of Mystery, Fisticuffs, Get Fruity, An Evening with Holly Madison, Hot Cross Bunnies, Irish Eyes, James Dean, Lucky 88, Medusa II, Meow Money, Owl Eyes, Psycho, Rainbow Riches, Raging Rhino, Steamtower, Witch Pickings and many more.

    Table Games: Blackjack, Blackjack Classic, Craps, Roulette and more.

    Scratchcards: 1Can2Can, Bigfoot, Foxin’ Wins, Medusa, Merlin’s Millions, Oil Mania, Panda Mania, Volcano, The Snake Charmer and Gorilla Go Wild,

    Customer Service

    Live Chat

    Email: support@grandduke.com

    Phone: 0203 457 3252

    Conclusion

    Every aspect of this Grand Duke has changed from the owners to the site design, platform and software. It will be not be easy to shake the negative reputation associated with this brand. Players have avoided the casino under the previous management and owners but perhaps we will begin see the improvements required to build a positive reputation.

    Glo

    Feelin froggy

    LCB Reviewer - last updated 2016-08-09

    No Deposit Codes

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    Overall Ratings

    1.1
    / 5
    From 18 votes

    Member's Feedback (5)

    • Panda kiss

      Melcb

        admin
      • female
      • offline

      I heart LCB

      Queries or issues? Send me a private message
      • 1603
        thanks given
      • 5202
        thanks received
      1.0
      / 5
      New casino website design looks fantastic
    • No avatar a112

      Vetal

        Newbie
      • offline
      • 0
        thanks given
      • 0
        thanks received
      I deposited 100 dollars, got a 100 dollar bonus, played slots, hit a win on a freespin feature, finished the playthrough, cashed out 750 dollars. Then my cashout was denied, deposit returned to Click2pay and after several emails asking for clarification I got the following: [quote] As stated in our Terms and Conditions, your bonuses are subject to review for irregular playing patterns. To ensure fair gaming and the proper use of bonuses, we consider low margin betting, equal betting, zero risk bets or hedge betting to be irregular gaming when deployed to exploit bonuses. You may refer to this link; [url=http://www.grandduke.com/terms-and-conditions]http://www.grandduke.com/terms-and-conditions[/url] under “Bonuses, Comps, and Promotions” for additional information. [/quote] So apparently they have additional bonus terms hidden in the general terms. I read those. And I found them to be self-contradictory. They first say that the following is not allowed: [i][b]Wagering based on one specific slot machine, in order to significantly increase a bankroll, in relevance to the initial betting amount, and then switching to another game[/b][/i] and then they go on by saying [i][b] In order to be eligible for withdrawal, you must have winnings from multiple games, in which winnings from any single game cannot exceed 50% of the total amount of the withdrawal request [/b][/i] So after one hits a win he cannot switch to another game. But he has to win a comparable amount in another game. This is impossible. According to those terms no slot player can cash out after redeeming a bonus and winning. Since the terms cited are impossible to fulfill I suggest they should be considered void and my winnings should be paid
    • No avatar a112

      sandrine

        Newbie
      • offline
      • 0
        thanks given
      • 1
        thanks received
      I won 10 days ago 1200 and yesterday i received the money. Not big amount but great for weekend shopping.
    • No avatar a112

      Keyz

        Newbie
      • offline
      • 2
        thanks given
      • 0
        thanks received
      5.0
      / 5
      I must say I don\'t really agree with the post saying you would never win at Grand Duke. I deposited a few money, few times, and had my biggest win here.
    • Index

      marcelNL

        Newbie
      • male
      • offline
      • 1
        thanks given
      • 1
        thanks received
      0.5
      / 5
      new casino, but the chance to win there is zero! deposit the last months about 5 times,and play different slotgames,not any chance to win! not any bonusgame to get! is not normal anymore. Today I deposit again with a 150% bonus,in 30 minutes I lost,without any bonusgame to get. last time there. very bad giving casino,only the depositbonus are good giving.

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