Sorry you had problems with bonuses and your request was not answered in a timely manner. I will ensure you get all bonuses due but I can check this only if you de-activate your account. I checked your account and do not see any limitation on bonus issuance.
Can you please, write to me to firstname.lastname@example.org to confirm you want your self-exclusion limit to be canceled?
At the moment we have 2 active bonuses for which you are eligible - First deposit in January (50%, min deposit 20 Euro) and Wealthy Weekend (50%, min deposit 20 Euro).
I will keep an eye on your account to ensure you are comfortable playing in PrincessWin.