im a long time depositing player here. I must say I like d btstarz as my latest fav online casino cuz they always took good care of me. Earlier today I deposit 20 euro and received free spins shortly after making my deposit. So when I withdrawal from the free spins after complete the wager requirements for 1500 I get email from casino rep chris saying that since I withdrew from a non deposit bonus that my withdrawal is limited to only 100 euros and that my withdrawal was canceled and resubmitted as only 100. How are thosespins not part of my deposit? Please help. I have cashed out before on this same type of bonus before and never had any issues before so why now?
We're going to forward your message to the casino rep. "
Hi zuga, I signed up at the BitStarz casino using the LCB link. I also, made my first deposit with bitcoins and have tried to click on the $3 icon and have not been sucessful. Can you please assist me with this issue? I have sent 3 messages regarding this issue and have not received a response.
I'll send you a personal message with the explanation. No worries."