We contacted them yesterday and we were told that your cases had been forwarded to the relevant department. We told them to speed up the process. However, we're going to contact them again to check on the progress. Keep you all posted.
Maybe time for a warning on this group.might speed things up."
"Good news, I finally received payment from my first request!!!! Now I just need explanation on why they keep stalling on the rest of my withdrawls. I will be calling them today. Thanks again froggy for all of your help and persistence for me"