""The most difficult thing is the decision to act, the rest is merely tenacity. The fears are paper tigers. You can do anything you decide to do. You can act to change and control your life; and the procedure, the process is its own reward."
As Melcb already stated here, you need to make your verification deposit. That's exactly what the casino sent us. Please see the answer below:
On the 22nd of the same month, the cash-in was then rejected and “return back into player’s account” reason was we needed player to make a deposit and that the simple reason why the cash-in was declined – Very important the balance was Never 0, when we cancel the cash-in we put it back in player’s account as playable balance, meaning he could cash it out again. Player just need to make the verification deposit”. And this player needs to make a verification deposit of $30.00