Magic Star Live Review

Introduction

If wishing on a star is magical, then Magic Star Live Casino tends to exhibit the same kind of enchantment. Established by a group dedicated to offering the best possible entertainment possible, the site has been present on the gaming sky since 2013.

In the following years, the game lobby was expanding rapidly, and now this venue can brag with numerous releases under its belt. There’s an abundance of slots and table games to choose from, with various themes and special features.

Still...

…the ones who prefer interacting with the real dealer might be disappointed since there are only roulette titles in the live casino section. The promotions are also on the modest side, but still offer nice incentives for the players.

Owner and operator of this platform is Platypus B.V., and the site is regulated by the Curaçao e-Gaming Licensing Authority.

So...

…does this venue have a twinkling quality to shine above the others? Let’s take a thorough view and see what it got under the surface.

The casino advertises itself as available around the clock to help players with any problems. You can get in touch using the contact form, email address. However, there is no live chat facility nor phone number given.

The FAQ section contains About Us, T&C, Responsible Gaming, Privacy Policy, and Refund Policy part but does not offer answers to any of the frequent questions players might have.

Are there any promotions to look forward to?

New players can enjoy a first deposit bonus, but that's right about it.

Just sign up, make the deposit and enter the promotional bonus code to claim the welcome offer.

Tip: Some countries have higher wagering requirements, therefore check the terms of a bonus before claiming.

Banking/Deposit/Withdrawal

• Lower monthly withdrawal limits than average
• Winnings over $£€ 5,000 will be paid in monthly installments
• The casino will carry out additional verification procedures for any payout exceeding the equivalent of two € 2,000
• Payments received in a different currency from that chosen by the User will be converted by Magic Star Live into the currency of the account at the prevailing exchange rate. The user accepts that any exchange fees as a result of such conversion will be incurred by the User.
• The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

Games

At this venue, there are many unique games to enjoy from the PlayPearls software that is powering the platform. You will also find popular releases by reputable provides like Fugaso, Betsoft Gaming, Endorphina, etc.

The catalog includes classic 3 reel slots, modern 5 reel video slots with numerous special features, table games, instant win titles, and some interesting video poker games.

Slots: 2016 Gladiators, 28 Spins Later, 2 Million B.C., 4 of a King, 4 Winning Directions, 777 Hot Ice, 7 Kings, 7th, Heaven, 7UP, 888 Gems, Abundance Spell, After Night Falls, Age of Knights, Aztec Treasures, Bamboo Rush, Black Gold, Blazing Tires, Blood Eternal, Cashanova, Cash Spell, Chinese Treasures, Cosa Nostra, Grand Turismo, Grill King, Gypsy Rose, Hall of the Mountain King, Haunted Money, Haute Cuisine, Hawaii Vacation, Heart Attack, Heist, and many more titles.

Table games: 21 Burn Blackjack, 3 Card Baccarat, 3 Card Blackjack, American Roulette, American (US) Blackjack, Asia Poker, Baccarat, Baccarat - Punto Banco, Caribbean Blackjack, Caribbean Poker, Catch the Wave, Chuck a Luck, Classic Blackjack, Common Draw Roulette, Neon Blackjack Classic, Craps, Draw High Low, European Roulette, Mississippi Stud Poker, etc.

Loyalty Program

No information available

Mobile Casino

Regarding layout in the mobile casino version...

…there aren’t significant changes.

The Menu button on the top right corner of the main page will contain the categories found at the beginning of the lobby in the desktop presentation. Underneath it is the Sign-up and login boxes, followed by the promotion of the bonuses and popular games.

Speaking of Hot games...

…this category is taking the middle of the main page. The list of recent winners will appear next, and scrolling to the bottom of the page will display the same option as the original site does.

Regardless of the mobile version being a bit all over the place as well as the desktop one, the quality of the games is the same. You can enjoy the advanced graphics of the Endorphina’s releases, or numerous special features which titles by Quickspin are known for. No matter what device you’re using, the game lobby is available on all portable gadgets using both iOS or Android operating systems.

Conclusion

This site is promoted as a perfect place for players looking for extraordinary gaming. While it might be envisioned that way, the realization is far away from this goal.

Starting with the lack of theme and not so easy navigation to the insufficient diversity of the live games section...

…this platform is everything but excellent.

The lack of any kind of Loyalty scheme or a VIP club is also a major flaw and a big gap in the overall playing experience. Since the competition in the gambling sector is fierce, each perk that casinos can offer to their players is making a difference. Showing punters that a venue truly cherishes the time they invest is a great way to make a loyal audience.

Without that, they might just look for another platform that does values and pamper them. In today’s market, only the truly superb platforms with minor disadvantages can afford to be lacking a VIP club. Sadly, this one is not one of them.

Another thing worth mentioning...

…is that it has passed the background check by our Warnings/Roque Casinos investigators with a passing grade. While there are complaints by users, none of them are addressing its safety, making this platform seem like a secure place for players to place their real money bets and enjoy the game lobby.

Still...

…if you do decide to take a spin at this venue, make sure to read the T&C section thoroughly. While this segment could use an upgrade, take your time to study it as it can help you to avoid any misunderstandings. If you have something that you don’t understand, don’t hesitate to contact Customer Support via email at any time – it's open 24 hours.

There is also an FAQ section on the site, but it doesn’t give instructions on the most common issues as you can see on other platforms. It is a bit misleading, since the About Us, T&C, Responsible Gaming, Privacy Policy, and Refund Policy pages are located within it.

Will this star fall from the sky, continue to be a mere average, or raise to the challenges? Well, it all depends on the changes it has to make. Since Magic Star Live Casino isn’t a new kid on the block, its cons should have been rectified by now. However, let’s give it another chance and hope it will upgrade its services. It might surprise us and shine with the glow that reaching its full potential can bring.

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