Mona Casino / Mona VIP Review on LCB

Mona Casino / Mona VIP Review

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Mona Casino has been placed on the LCB Warning List. Due to repeated complaints from our members and unnecessarily long delays in withdrawals, it has become obligatory to caution players. Although the Representative in Direct Casino Support has been most helpful in trying to solve members issues, we cannot tolerate such slow payments.

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Mona Casino / Mona VIP Details

    • jurisdiction
    • Yes
      download available
    • $25
      min deposit
    • $100
      min withdrawal

    Cashout details

    • Cashout Limit: €1,000 (VIP Bronze level Members)/€35,000 (VIP Ultimate Plus level Members) Weekly
    • Currencies: EUR, USD, AUD, CAD, ZAR, GBP
    • Cashout times: Long delays



    PLEASE NOTE - US Players!

    As of 1st July 2013, Mona Casino, will not be accepting any new players from the USA. If you are a USA player we suggest you try one of the folllowing Top Game brands: Spartan Slots, Black Diamond or Box24 Casino.


    First Impression

    Mona Lisa, Mona Lisa, men adore you and now so do the ladies in Mona online Casino. Her portrait featured on the homepage with that famous mystic smile may put that same smile on the faces of winners. Maybe like you, she knew the pleasures gambling offered and the mystery of Mona is finally realized.



    Top Game software is very popular in the US market and offers a full gaming casino of products. The software offers a suite of games stands on their own merit for unique gaming that strays from mainstream online casino software. Advanced technology provide a haven of enhanced quality gaming.

    Safety is priority and Mona Casino understands a player's apprehension that's why an encryption service is implemented. It is the most reliable security available in the online industry. Confidentiality is paramount and no player's information will be shared or given to third parties.


    There are two types of Welcome Bonuses to choose from. A Deposit Bonus with an enormous percentage will fatten your starting bankroll. To claim contact support and it will be instantly placed in your account.

    For players who enjoy playing Roulette and Blackjack or prefer to play without a bonus will receive a Cash Back Bonus on their first 5 deposits if there are no payouts.

    Daily Promotions are offered on a daily basis that may include Deposit Bonuses and Cash Back Bonuses. Players will be sent lucrative offers through email and it's important to check regularly to not miss out on some great promotions.

    Refer a Friend and be rewarded handsomely with a free bonus when they make their first deposit. To claim the bonus simply email support and you will be eligible to receive your free cash bonus.

    The VIP program offers 4 levels including Seville, Florence, Venis and Paris. As a new player you will be automatically a Seville VIP. As you move up in status you'll receive special tournaments, exclusive bonuses, raffles and a personal account manager.


    There are over 70 different games offered with a goal to bring players a new game every month. You'll find a selection of casino games that are divided into sections and can be easily found in the casino lobby.

    Video Slots are among the most popular mainly because of the special features that add an element of excitement to your spinning. If you enjoy Free Spins, Wilds, Bonus Games and more than this is a perfect choice. Try Witches Cauldron for a bewitching good time or Merry Bells slot where Christmas happens every day of the year. For Classic slots there is Red White Blue, Bankroll Reload with two other versions to choose from.

    For a unique gaming experience Weed Whacker is a must play game with Multipliers up to 80x. Roulette, Blackjack and other table games are also available. Play Joker Poker where the joker is wild with big payouts on winning hands.

    Customer Service

    Live Chat,


    Down to Brass Tacks

    Mona Casino / Mona VIP is rated 864 of 1249 casinos reviewed with a score of 1.0 out of 5 after 331 votes and it has 291 Slots offered from BetSoft, Rival, Pragmatic Play and 1 other with an average rating of 3.0 out of 5 after 61262 votes


    LCB Reviewer - last updated 2016-10-03
    read mobile review

    No Deposit Codes

    Overall Ratings

    / 5
    From 331 votes

    Member's Feedback (9)

    • 0.5
      / 5
      I just visited this casino and clicked the "About us" section, and was treated to a popup trying to get me to call a number because I supposedly had a virus. Great stuff...
    • 0.5
      / 5
      One of the worst Top Game casinos - DO NOT PLAY HERE , I would recommend not even signing up . Made that mistake long ago and severe spam and misleading emails. Always sending ones about free free free everything and support tells you to make a deposit first . I asked them to stop emailing me I unsubscribed but somehow the mails keep coming . Not worth anytime what so ever .
    • 0.5
      / 5
      My experience at this casino wasn't very nice. I opened an account for a no deposit and played here those money. Last year I got email every week about no deposit in my account and when I wance played a lot and made wagering but they asked me to make a deposit and I didn't trust them so I made some big bets ,lost all and deleted the casino from my pc.
    • 1.0
      / 5
      well, now i like is for me because,they handle a version in Spanish ,even spoke to me telling me that my phone would open an account, and would give me many bonds and that would give me my mail all the information after downloading the program gave me a bonus 10 dollars, which I played on roulette and one of my games of the top games that I like called ganster with a bet of 40 cents, because then play a little lost but ,I liked the site and also was the first casino we saw in Spanish Topgame so do not remove it from the computer ,to save it then one day I get a promotion that said that was to deposit 25 usd, and would play with 100 more promotions handled very misleading even as has fre 100 spins, 100 free chips, and as things, were different handled since they had to deposit it honestly looked like a forced way of deposit which accepts, not even ask and this bonus curiosity had many restriciones one of them was that you could only withdraw x10 your deposit is 250 usd at most if you could play any game was high the wagering requirement so ah but came, not accept a gift voucher for 5 usd, so it pedi but I was told that first deposit and then the gift and I'm sorry I do not accept and from there sent me free chips by 5 or 6 to play, but nothing happened because I do not send annoying emails with 100 free spins, or 100 chips, and do not understand why not , i think they claim their promotion and I request is, via telephone so that I do not send these promotions, as I mention misleading and instead, I received free chips but if I have not deposited. ,yet and I do not do it that are slow to pay, and promotions are not clear also that leave very clear its terms and conditions, hopefully improve bond, i think if change the admin of the site i will play again.
    • 1.0
      / 5
      Mona casino.. I've never ever deposited here but i did claimed the 10 no deposit bonus which i won the maximum amount but after reading all the bad things about this site i decided not to make the minimum deposit , and just leave the money there. What is very odd that i keep getting emails from them " you current balance at mona casino is xxxx ) the amount just keeps getting higher even though i never deposited here :O That is weird i don't know what they'r trying to accomplish with that , maybe make me deposit who knows. Anyways i do play these balances what they add to me but i play it like its fun balance. If this casino would be reputable , well then the site is pretty decent looking and some amazing bonuses there seems to be plus the amount of free chips they give oh my god! But personally i still probably wouldn't play here because the games just suck. All the " play money " i played here goes in a heartbeat never got any bonus round or free spins ( if the games even have these features ). I cant even remember what soft ware is this called lol :D But as far as i know we have a casino Representative here which could maybe help with these payments and issues but i wouldn't count on that. I'll say if i would be a millionaire i might give it a go and see how the withdraws go but i'm not so i'm not trying this site except the free chips ... So i wouldn't suggest any one to deposit to this site for any reason until if they resolve their issues and get the rogue mark of from them. Of course there no reason why you shouldn't claim the no deposit bonus and the free chips they give but beware of making that first deposit , unsure would they ever pay you back , even your own deposit. I would rate this casino a 1 of 5 stars. A very bad choice to play and the games don't give anything or i might just be unlucky...
    • 0.5
      / 5
      Ahhh Mona Casino. At current I probably have more spam emails off Mona casino every week than any other casino. By "Spam", I mean "free chip" emails... Usually "free chip's" are welcome but theres 2 things that make the free chip's nothing but worthless spam.... Firstly because the use the "top game" software provider... and secondly because "mona casino" have a reputation as 1 of the worst casino's on the internet. For those that don't already know, "Top Game" are the worst of the worst when it comes to software providers. The people at the top don't care about customer problems and there's no "Quality control" when it comes to giving casino's a licence to use their software... Which is a shame as the Top Game software hosts a very nice selection of games. Now what's so bad about Mona casino?? Take a look, the reviewers above me say it all but as i'm here to mention my experience, I will add my own take on it. For anyone with any understanding of casino's online... A rule of thumb is never give a cent of your own cash to a casino that uses "Top game" software. I played at Mona casino with the free chip, got lucky and met WR. I understood I had to deposit £25 before being able to cashout.... I was going to risk it to cashout £100.... Then I asked them that as i'm in the UK and we don't have "government ID" cards, could I use my birth certificate as ID? Not surprisingly they said no... So I forgot about my winnings and never deposited. 1 thing here is they are very pushy. The moment you open the casino software, someone from support will be sending you message after message via the live chat box claiming they have this super exclusive offer just for you (yeah right, it's a generic offer that everyone is entitled to). Specifically at Mona casino, they have very slow payouts. Usually at least 2 months+ before they pay you (if at all). I say this about every "Top Game" casino, that the software is great but it's a shame about the casino's that use their software. Mona casino are a shining example as to why we should all avoid any "top game" casino. By all means, play some free chips there if your really bored, but under no circumstances should you deposit a penny there.
    • 0.5
      / 5
      Mona Casino now has a new Account Manager (formerly from MicroGaming) and has offered me an irresistable offer. Knowing TopGame's ill reputation, I am going to take his word and offer and see if Mona Casino is really on a revamp! Good or bad, I will post my update here as soon as possible...
    • i am kostas from greece ... For God shake dont ever play at mona casino ... they are liers and thiefs . I registered yesterday a new account and i received the bonus of 10 euro. i played slots (gangsters or something like that... ) i have fullfil the wager requirments of 750x10 and i have won 169 euro. the maximum 150 euro can be cashout .... i asked for a withdrawal 150 and today i received a message from mona casono that my cashout is not approved ... on live chat the told me that i have to deposit first 25 euro . that rule is is not written somewhere on the mona's term and condition official pages . And they told me that i am right , they have forgot it and they will write it from now on ... but the y cant do anything for me and told me that i should not wait for my money . this is rediculus my friends . i played with their rules (official rules) and now the dont pay me . as you undertand its extremely dangerous to deposit with my visa to that kind of people . people who change the rules according to their will . if they accepted paysafecard i would make a try ....but now .... i am extremely angry with them someone must close this casino ... till then dont play with them
    • 0.5
      / 5
      8 weeks and still waiting for my withdraw. They said that I will get paid in June. They are unbelievable, 15 to 18 business days for withdraw says in their Terms. I am waiting now for 40 business days. If I knew I would never play at mona casino. I am posting this as warning to other players who wants to play here. BE CAREFUL you will wait for your money for a loooong time if you will at all get it !

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