Onbling Casino is placed on the Warning List for unethical business practice.
Onbling is one of the rogue casinos associated with Revenue Jet, which also includes Loco Panda, Grand Parker Casino, Classy Coin and Ruby Royal Casino. This is one casino that lures players in with big bonuses but the terms associated with them are unacceptable. LCB has had a rep on the forum covering all brands associated with the group. All inquiries were addressed in the beginning but eventually the excuses ran out. The casino has started making up the rules as it goes along finding reasons not to pay players.
Onbling has proven to be the worst of the worst in the group. The casino claims it has implemented “security checks” that only delay the payment process even further. Milore Ltd is listed as the owner, which is based in Curacao but the company is not registered there. The company also has ties to Affactive, whose brands also have a dreadful reputation.
This casino has managed to earn its very own complaint thread on our forum. Among the sea of complaints regarding Onbling, one UK player posted the difficulties in cashing out a win of just over $11k. Onbling required the player to submit additional documentation to identify her. Despite complying with every requirement, the player was unable to receive payment in full and was subject to six months worth of security checks only to never receive her winnings. Additional information about this complaint is available here
Also see the Revenue Jet topic in our Direct Casino Support section here
The first red flag is presented in #12 of the terms and conditions with regard to withdrawals.
“Custom approval: Based on player status such as a VIP player, all withdrawals requested will be reviewed, approved or denied within 6 business days of the request being made.”
So if you’re a VIP player your withdrawal will be subject to a six day review process while all other players face a 10 day review process, which usually results in more delays, excuses and denied cashouts.
“13. Some bonuses may include cashout limits on winnings which are equal to 10 times the amount of a player’s deposit. The casino reserves the right to exercise this limitation at its discretion. Cashout limits will be determined by casino management according to a player’s level and recent account activity. Any account may be subject to review. While under review, any pending withdrawal request may be reversed with the requested amount returned to the player’s account.”
Phone: 1-866-261-8013 / 1-888-574-5969
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