RoadHouse Reels Review

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RoadHouse Reels is placed on the Warning List for unethical business practice.

RoadHouse Reels is now using the BetOnSoft but was one of the rare Microgaming casinos to have decided to not pay its affiliates once they shut down the US facing operation but still service the existing US clients essentially breaking contractual obligations, as a player I would urge you to use caution with a company that employs such tactics.
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RoadHouse Reels Details

    • Curacao
      jurisdiction
    • No
      download available
    • $20
      min deposit
    • $/€/£100
      min withdrawal

    Cashout details

    • Cashout Limit: No
    • Withdrawal limit: -
    • Cashout times: E-wallets: 24-48 business hours
      Credit/Debit Cards: 3-5 business days

    Banking

    Software

    Certifications and Approvals

    Video Review

    Screenshot Gallery

    No avatar a112

    Ava Jackuard

    LCB Reviewer - last updated 2016-08-09
    Road House Reels is a casino run by Grand Prive with an attractive home page. On first glance the player is promised a $100 free bonus if they download the casino's software. Players should be sure to read all the small print surrounding this bonus offer to make sure they what they see is what they get.

    Software

    Players wishing to begin play will have to follow the download instructions. Unfortunately there is not much information available on the download needed. It simply opens a file for you. A player should be told how much memory is needed, what type of platform they are downloading etc. This makes it a bit worrying for the player who does not know what they are installing on the computer. In addition, there is a link for existing players to download an upgrade – something which is usually done automatically on most online casino sites.

    Banking

    The page entitled 'banking' leads to a really text heavy page which should probably be edited down to the main points. This makes it difficult to figure out which credit cards or online wallets can be used in order to make deposits on the website. There is a section saying 'credit/debit card & visa' can be used on the site which isn't very informative. Road House Reels does work with Neteller in United States dollars, British pounds and European Euros.

    Games

    The website is a light blue colour with a picture of a bunch of cherries on it, which is nice, though not particularly sophisticated and it's hard to figure out what that has to do with the title of the site Road House Reels. Clicking on any of the symbols for table games on the homepage of the site will take the customer to a bunch of fruit machine type games that no one has ever heard of before. Actually clicking on any of the pictures of games on the homepage takes the customer to the same place. If you fancy a game of 'Worlds at War' you're in luck, otherwise you'll be disappointed.

    There is a long list of games placed on the site but they are quite random in nature and unlikely to be what someone looking to have some fun gambling is there to play. There are lots of forms of poker there, but someone who has played poker in any serious way is unlikely to want to play a little electronic, half fruit machine half poker type of game. The same applies for blackjack and roulette.

    Today there is a huge amount of competition in the online gaming market and the one hundred dollar bonus on offer (the main bonus mentioned above) can't possibly hope to compare with the five and six hundred dollar bonuses on offer from the larger websites. This site needs to provide more substance to potential customers than is currently on offer - more bonuses and in general more value for money.

    No Deposit Codes

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    Overall Ratings

    1.3
    / 5
    From 232 members

    Member's Feedback (6)

    • Index

      sharsangels1

      • Sr.Newbie
      • female
      • offline
      Sharlene B.
      • 2
        thanks given
      • 13
        thanks received
      i made a couple deposits here then all of the sudden they closed my account without a valid reason
    • Alanis morissette

      radrose82

      • Newbie
      • female
      • offline
      • 3
        thanks given
      • 4
        thanks received
      5.0
      / 5
      i love this casino a lot try it you will be happy you did
    • Limp bizkit
      • 1
        thanks given
      • 1
        thanks received
      3.0
      / 5
      I like the games at this casino but this casino offers no bonuses ever. I rate this casino with a 3 star rating.
    • No avatar a112

      deb66

      • Newbie
      • offline
      • 4
        thanks given
      • 1
        thanks received
      1.5
      / 5
      I like playing the Betonsoft casinos but Roadhouse Reels is a disappointment. They make you jump through hoops to get paid on a withdrawal and customer service is not very helpful.
    • No avatar a112
      • 0
        thanks given
      • 1
        thanks received
      I wanted to play at roadhouse reels very badly , but they only took Visa, so after getting some free spins & playing a little that just made me want to play even more then their birthday celebration came up talking about free spins, the wild joker dropping free money in random accounts, tournaments, Oh they glorified it to hilt , by then I wanted to play so bad before the week was up, I started talking to chat saying I would deposit & play if they could make it so they took Mastercard , the first guy told me to send in my documents , which included a scan of my card , but to cover the 1st 4 & last 4 numbers & to cover my cvv as well, I asked how long it would to take to verify everything and he said oh about 4 hours which just thrilled me to death, so as it was late at night the next morning ,I went to chat & of course the first it was a woman,& she told me to send another document & she would get back with me, so I waited & went to chat again & of course it was someone else, & she told me the documents were ok but I needed to cover the middle set of numbers, I was about ready to pull my hair but I covered the middle numbers thinking to myself well now they will have all the numbers & told her she now had all the numbers for my credit , sent the scan ,went back to chat she said she got it but you could see the numbers so I put 3 layers of masking tape across the numbers & resent it , & she said I'll make you a deal cover it up just a little more & give you free spins on tails of New York so here I go put FIVE LAYERS & scan it again go back to chat & I said now what ?Well now wee have to wait until they approve it .So I go for a few days playing & doing other stuff the big birthday bash is about over I'm pissed ,so finally one morning I go in and go to chat and I telling yet another girl about everthing that's been going on , so I'm not looking at what she's typing cause I'm a hunt & peck typer, can't help it can hold my hands in the right places lol look up & out of everything she had written ,the words " well this should make you happy " popped & I then read everything she had written & I could now deposit with mastercard deposited a small amt with a bonus & went to find a game got it up pretty high & then no game I went to would hit nothing !!!! All that build up ,Anticipation were for nothing .no extra spins, no wild joker just some slots that wouldn't hit shit , well lost my money had a lousy time but damnit, roadhousereels will now take mastercard!!!!!!!!!!!!!
    • Nirvana

      izi90

      • Full Member
      • online
        • 86
          thanks given
        • 159
          thanks received
        3.0
        / 5
        Roadhouse Reels is a member of the Grand Prive group, which provides BetOnSoft games. Like almost all other BetonSoft Casinos, you can either download the software or play on your browser. The first time I tried Roadhouse Reels was at January this year. Despite hearing only bad things about them, I wanted to give them a try. They were offering free spins for new players. I made a couple of bucks with the free spins and started to wager my winnings at the funny circus slot Roll up Roll up, I remember getting a lot of bonus rounds there. So I’ve raised my bets and went to the slot Age of Spartans. So I had wagered all my winnings and left 200€ in my account. I requested then a payout to Neteller. They sent me an Email about requested documents. No problem. They were approved quickly. Someone of their friendly support called me then to verify all my data (kind of annoying though) and my account was verified. I received then a couple of days ago 150€ due to a max cash out rule. To be honest I did not expect to receive any money from them due to bad reputation. Later then I made a deposit of 25€ and claimed a 100% match bonus but lost it very quickly at the slots Small Soldiers and Big Game. Then, the whole following week they’ve tried to reach me via a phone call. It was very annoying, I even did sent them an Email saying that I’m already verified, the answer was that once every three months they call players regarding new deposits to protect them and the casino. Very annoying if you ask me. That’s because I probably won’t play there again soon. If you can live with annoying phone calls once every 3 months, then you could maybe give them a try too. They do not seem to have paying issues. But there are some other better BetOnSoft Casinos, with Reps on LCB, where you can expect fast answers and good help. (Lotus Asia Casino or Genesys Club Casinos) Have fun

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