I was all excited about this casino and the casino group as a whole when I first joined, mostly just because it is so damn difficult to find sites that are even just decent and trustworthy as a US player. As someone before me had mentioned, there are hardly any bonuses for depositing players, which can be extremely frustrating, but I was just happy to find one that had reports of being trustworthy that I was able to deposit at with little to no trouble.
Then out of nowhere, several months after having joined the casinos in the group and after tens of thousands of dollars in deposits without so much as one withdrawal, my accounts were suddenly locked. Nobody ever gave me any answe less vague than "our security department closed your account for being associated with a player that had a charge back at another site". After much investigation I was able to learn from the credit card processor eventually that what they were referring to was when my girlfriend (who lives at a totally different address and has her own account) had once had her bank charge back a deposit at a totally different site when they discovered that it was a gaming site. This happens sometimes in the US and it is not due to the player whatsoever. My girlfriend offered to repay for the chargeback in any method they would like, as she had not requested the chargeback whatsoever. They shut down her account and she never received a large payout that she was due at the time, and for some reason we have both had problems at many places as a result. How on earth I became involved in the mess is still beyond me, and this casino group has never even had any further communication with either of us.