Rich Casino
Testimonals

Rich casino

1.8 / 5

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MelissaN


super hero
Hi kimosabi0077, Please PM me your casino username and we'll contact the casino to look into it.

2.0 / 5

Testimonial posted 05/12/2016
No avatar a112

kimosabi0077


jr. member
I signed up and made wagering on the bonus but live chat disappears every time I ask why im getting the message "Withdrawal guidelines have not been met. For further details please contact our Live Support."when I try to make a withdrawal.. Could anyone check into that and mail me here about it?

N/A

Testimonial posted 05/12/2016
awesome!
No avatar a112


newbie
I really like playing at Rich Casino, it was always good to me. 5 stars all the way!

5.0 / 5

Testimonial posted 17/10/2016
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Rich Casino Rep


newbie
Hello everybody! We would like to thank you all for your feedback and since we constantly seek to improve or services, we invite you to email us at casinorep @ richcasino.com [typed tigether] with any and all your suggestions – so we can make Rich Casino your favorite entertainment site! We would also like to address some of your concerns: First of all, our site got a makeover – the colors are darker to mimic a real life casino mood and the layout is very user-friendly. We now have thousands on games to choose from – all equally entertaining! Some mentioned our offers: note that the welcome package includes a $25 cashable free bonus and 500% matching deposit bonus for your first 5 deposit. That’s right! 5 deposits with an incredible 500% bonus! Would like to mention that all bonuses received between the $25 Sign Up bonus and your first deposit is considered play money and is not cashable. Please refer to point 4. of our Bonus Rules section. In regards to the cashout process: the documents mentioned in our Terms and Conditions are required in order to make sure that nobody is trying to use your personal information or take advantage of it. We all understand the urge to see the winnings in your own hands as soon as possible – but what if the info you placed on the account is incorrect? What is there is a typo and we are delivering the money in the WRONG hands? This is what we are trying to prevent and we appreciate your patience in regards to the matter, since it is very important to us! Another thing that changed is the timeframe in which we deliver your winnings: for online wallets (Neteller, Ecopayz, and Skrill) between 24 and 48 and between 5 and 10 business days for E-check, Papercheck and Bank Wire. The cashout options depend on your registration country, so please ask our chat representatives which are the available withdrawal methods for your area. We invite you back online to experience the new Rich Casino and take advantage of our amazing promotions. For any questions, our Support Team is online 24/7 to assist you in any way necessary! Regards, Gwen Rich Casino

N/A

Testimonial posted 26/09/2016
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uhdunno


full member
I think this group of top game branded casinos are great, however, since banking issues are not USA friendly, i've had to give them a miss. Back when usemywallet was going strong still, I was able to play within these sites, and had a great time. Always paid me, and always were very generous with the comps. Plenty of games, excellent customer service, despite the language barrier. I even learned a bunch about my heritage from one site's customer service rep. He spent like an hour talking to me and teaching me a little about the culture there in modern day. I would recommend these sites to anyone that fits within their banking options.

4.0 / 5

Testimonial posted 04/08/2016
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josesgirl


sr.newbie
I deposit into this casino and partner casinos because they offer great bonuses and I love their games. When you try to claim a no deposit bonus they always say you need a deposit but when I deposit, they almost always refuse to honor them! Even the ones like Rich that monthly offers a free $100 if you've EVER made more that 2 deposits@ $25.00, but when you go to claim it they will say you need a deposit? And if you make a deposit and try to claim it if they are adding a bonus with it, they will say that you can't have both? They really need to get it together over there. And bye the way, The 50 free spins LBC offers for new players ob Good Girl, Bad Girl also works for existing players! Good luck everyone.

2.5 / 5

Testimonial posted 15/06/2016
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josesgirl


sr.newbie
I like this casino but I do deposit and don't like the fact that they don't want to give me free bonuses in between deposits The agents available are rude most of the times and it frustrates me. I feel they need better customer service but I DO enjoy the games

2.5 / 5

Testimonial posted 01/05/2016
awesome!
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quinckr


newbie
I joined Rich Casino because they were offering me $25 for sign-up lol I am not an old member by any means, but I'm enjoying the experience so far. Plenty of games to choose from, a wide range of bonuses and generous tournaments. Pretty much everything you'd ever want from an online casino. The cash out process could be faster, but they do pay you, so it's not a tragedy.

5.0 / 5

Testimonial posted 21/03/2016
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Kristen Munoz


sr.newbie
rich was my first topgame site I joined they are awesome and completely legit very honest and fair so enjoy tyourself no worries they are great in all areas ask for bonus they have given me a few just for asking so a big 4 and half star rating thank you rich casino and topgame . you rock

4.5 / 5

Testimonial posted 10/03/2016
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jocher


sr.newbie
I am new on the online casino scene and now I play on Rich Casino. I won a few times and had no problems cashing out. Like I said, no problem so far. I enjoy their games and tournaments. For me, as a beginner, it is fun and easy to play on. I like it a lot.

5.0 / 5

Testimonial posted 15/02/2016

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