A few years ago, I read a book called Raving Fans, which discussed the unfortunate truth that we have become accustomed to below-average customer service. I think this sums up the online gambling industry pretty well. As a veteran gambler, I have learned to expect ridiculous policies where it takes several business days to process withdrawals and customer service reps that are difficult to reach, slow to respond, and often unhelpful.! I was ready to call it quits and go back to the smoke-filled halls of my local Indian casino until I tried a casino that promised instant withdrawals: Casino Extreme, and I’m glad I did. Imagine my surprise when I requested a withdrawal and the customer service representative had the funds in my account in under 10 minutes. My jaw almost hit the floor! Any time I have a problem, I can request a chat, and one of the helpful agents will respond in seconds. When I say helpful, I mean that they will solve whatever problem you have right then and there. This emphasis on customer service not only has brought the fun and enjoyment back into online gambling for me, but it is a huge relief to know that my winnings can be cashed out when I want them and how I want them. This system that is focused on pleasing the customer is exactly how online gambling should be, and it has made me a raving fan of Casino Extreme!