this casino has very condescending employees i signed up and deposited earning alot of loyalty points because i did win while playing then when i logged in the following day my account was locked so i contacted support who suggested i email them so i did waited a day or 2 got a reply needing my id and such so i sent them in then they wanted my credit card picture and the authorization form sent in so i did. taking a couple of days in between replies was irritating because while i was playing on the site and won a little i registered in just about all the upcoming tournaments that were available and being kicked out for the week i was unable to play in a few that i had paid for and i planned on saying something about it when my access was reinstated however after sending everything in that they requested i was then ignored and never let back in so the loyalty points i earned which was enough to redeem the first 3 or 4 prize levels i think i remember it was up to the $25 chip reward were confiscated from me and my tourney buy ins were pocketed also had i cashed out when i was up i wouldnt have gotten paid is basically what this kind of action towards a player boils down to so i can not recommend this site even though i did have fun and i did win while i was there. because they took my money then kicked me out and never gave me any reasons although i gave them everything needed to steal my identity and abuse my financial information. they probably selling it to terrorist groups so beware here!
I seem to have trouble getting codes to work for me at this casino both free chips and any match plays. The games also don't pay out as well as other casinos with the same games. When talking to live chat I am put on hold longer too.
Their match plays are not as much percentage as other casinos and you can not match as many deposits as other casinos. Paperwork was a hassle and same papers had to be resent many times before my account was unlocked with very little communication.
That betsoft casino is okay, i think they do cashout if you stick to the rules, ofcourse i dont like the games and software, because everything here was laggy for me and like i already wrote - you open game and it needs 1 min to open, also if you open the lobby it loads and loads... They have some other casinos in this group too which are the same, i deposited at one casino from this group and lost fast
They sent me a dvd with a $100 no deposit code right when they opened quite a few years ago. I signed up right away and started playing with the no deposit. I was having such great luck. This particular casino, Lucky Creek, and Grand Eagle was all that I played for about two years. I've made numerous deposits at all three casinos but have only been fortunate enough to withdrawal from this one. It took about 3-4 weeks for me to get my money which isn't too bad. Support is good, and the freebies are not bad when they give them. I would definately recommend this to anyone who hasn't played here yet.
I played there not so long ago with a no deposit bonus. Game selection was average, support average. Nothing really standed out for me. The download lagged a lot so after my first deposit I am sure it's not worth to play there. I've heard they have super long payouts.
I want to know why they took away all the free rolls. I liked the short free rolls or Loyalty points to play. You have to have deposited to have loyalty points but I believe if you've ever won one of their free rolls it counts as a deposit too. I LOVE KENO I WISH THEY HAD PENNY NICKLE QUARTER OR FIFTY CENT buy in options too
I recently played here and liked the game choices geared towards ndb's.The playthrough is a little high but if you hit it just right you get the non deposit cash withdrawal.I actually just played my chips out so I didn't get a chance at the cashout.I did like the graphics.Some peeps had a bed experience and some don't.I will be depositing again:)