Grand Reef Casino
Testimonals

Grand reef

1.7 / 5

Index

barebones


hero member
I played at this casino about a week ago. I also didn't get the no deposit bonus since Latvian players are not eligible for free sign up bonuses. Support was quite decent but tried too hard to encourage me to take a bonus with my deposit. Their promotions overall are good, I think and so far I don't have anything bad to say about them, game selection was good and support was there for me. But I am not sue I would deposit there again, there is too much bad reputation about their withdrawal timeframes.

2.0 / 5

Testimonial posted 25/10/2015
No avatar a112

OOPaloo


sr.newbie
I had a strange experience at this casino. It was a typical playtech no deposit bonus type of experience up until I was contacted by live chat. After the chat session I googled the name of the casino and found tons of negative information on various player forums. The customer service rep on the chat line asked me--via his keyboard in poor mispelled English--no not asked almost bluntly demanded; when I would be depositing. I was a little taken aback and made some polite excuse or other, but really almost never have I experienced that type of aggresive request for my business from an onlne casino chat rep. I'd stay away from this casino if I were you.

0.5 / 5

Testimonial posted 24/10/2015
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bobaie


sr. member
Same here, avoid this casino ,also there is no deposit bonus for romanian players . Few months ago, i asked the support team if there is any free bonus for me and the agent response: Why all romanian customers ask all the time for freebies? Why dont they make a deposit instead? That sound like an offense, and i told him to delete my account, and he refuse to do it , because in never deposited here. Well strange answer and rude support agent, I decided just to ignore them and i unsubscribe from emails from them. O strars , if it is posible!

0.5 / 5

Testimonial posted 14/06/2015
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AchesHigh


sr.newbie
Worst place I've been at for ages ... Bad software, nothing work ok, different "rules" depending on who you talk with in the chat, well ... I would never ever deposit here, that's for sure!

0.5 / 5

Testimonial posted 14/05/2015
No avatar a112

jingdrag


newbie
i have not read good review about this casino But i got a mail for free spins last month and i claimed those free spins and won . I have made a withdrawal request of $200 but was not processed After few days I contacted their live chat and he said I need to make deposit first then my withdrawal request would be processed . next day i logged in to make deposit . I thought should confirm before depositing , i pressed the live chat icon , no body appeared for long time then I did not make a deposit . I wanna ask should i deposit here or not. MY withdrawal request is still under pending status.

2.5 / 5

Testimonial posted 12/05/2015
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Niels


sr. member
Grand reef casino was also placed on my list to make my deposit there and try them out as a new players;) i took there welcome bonus but the wager was pretty difficult to make, because it was 40X. but playtech games can payout really big! after some hours i was lucky enough to win 40euro after wagering , not very much but enough to withdrawal it, i send all my document, they where approved quite quickly. and withdrawal was processed after 2days to e-wallet. i expected it faster so with witdrawals they are not so quick as i hoped. but support is really great and also have nice promotions from time to time! good casino and trustful!

3.0 / 5

Testimonial posted 08/03/2015
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Edi Tanasescu


sr. member
I played there two years ago,i've made a 25 $ deposit there,got a 100% bonus.I didnt manage to win but i really like playtech games and i didn't felt bad losing them.The support was very nice with me,answered all my questions.You will find alot of deposit options in the cashier,the withdrawal is fast depending witch one you chose.If you want to play there go for it,you will have a nice time and who knows,maibe a nice win there.

3.5 / 5

Testimonial posted 24/02/2015
No avatar a112

JamilKarim1234


newbie
This place looks as cool as any casino I've ever seen. The graphics are awesome and the visual layout is second to none. The initial bonuses are really good here as well so off the bat you have more than what you need to get going. Aside from that, withdrawals can be a bit of a hassle and their limits are a bit too low for my linking. Never played at a playtech casino before so I wasn't really sure what to expect. I'd check it out but after all the bells and whistles wear off, this is just an average casino.

3.0 / 5

Testimonial posted 05/02/2015
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ethereal


sr. member
Finally got my payout after nearly a month (27 days exactly) . So, I guess they do pay out, but it still would not alter my position on not wanting to play here with my own money. I just don't enjoy playing at casinos that take more than 1 week to pay.

1.5 / 5

Testimonial posted 08/10/2014
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ethereal


sr. member
I am currently waiting for a withdrawal from Grand Reef, it has been 16 days and I am still getting the run-around. I had thought this was a reputable casino, but after a quick search I found reports of payment delays from a lot of people - people have been getting an excuse about delays because of a high volume of withdrawals for 3 YEARS! Hopefully I will get paid, and hopefully it is soon, but I don't think I'll be depositing here ever again.

1.5 / 5

Testimonial posted 26/09/2014

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