I made a pay out request for €2000,00 (that is the max. cash out per week)at the 29th of November via Neteller . At the 8th of Dezember I got 450,00 on my Neteller account - and now the cheek starts: the casino took €50,00 fee for a cash out of €500,00, so I only got €450,00 - the rest of my cash out request was reversed by the finance departement, so I got €1500,00 left on my casino account !!! The support told me to make a new cash out request, which will take another two weeks and the max. will be €500,00 again and the fee will be €50,00 too. So pay attention at this casino, a cash out for 2000,00 will take over 8 weeks and will cost you 10% of the request. I have never seen this before at any casino !!!!