701
SlotsDevices
701
SlotsPlayers are advised to STAY AWAY from this casino. They do not pay players. LCB has tried to resolve many complaints and unfortunately, they are no longer willing to assist in resolving them. If by any poor chance a player's withdrawal gets approved the amounts are not being paid in one lump sum but rather are being divided into smaller amounts which are prolonging the whole processing time frame. Players are then forced to go through withdrawal process all over again which is ultimately causing more delays. Affiliate partner earnings are also not paid and emails are ignored.
First Impression
If what you savor is quality gaming and an appetite for thrills, then Winbig21 Casino is your playground. It offers everything a player relishes in a Vegas type casino without having to step a foot out your door. For gamblers looking to win big, this online luxurious casino will give you plenty of chances.
Software/Security
Rival is an award-winning software and it is easy to understand why. Many gamblers are drawn to the impeccable graphics and interactive games. They offer exclusive products, the driving force behind their huge popularity.
Security and safety is always a concern that crosses players' minds particularly when sharing banking transaction details. The highest standards are utilized to ensure all sensitive data is safeguarded.
Bonuses/Promotions
Winbig21 offers lucrative promotions and bonuses. Besides the new player Welcome Bonus, there are Surprise Bonuses on offer. Everyone loves surprises and during the day hours active players will randomly be gifted with a bonus and find it in their accounts the very next day.
No player likes to lose; after all, winning is the name of the game. If you are not having good luck you are still a winner with the Weekly Cashback offer.
The sky is the limit to the number of referrals you send Winbig 21's way with a lucrative reward for you. Every friend you invite will earn you a sweet Free Bonus when they make the required deposit.
The Winbig21 VIP Club offers an amazing loyalty program. Play often and be loyal and you shall be spoiled with fantastic benefits. VIP members can look forward to Birthday presents, Free trips, gifts and so much more.
Games
There is a nice variety of gaming with over 90 casino games to choose from. Take the games for a test run and play in free mode to get yourself acquainted with all there is to offer.
If you fancy big jackpots Winbig21 won't let you down, that is for sure. Progressive Jackpots are tempting with the counter climbing to impressive prize pools.
The exclusive iSlots are like no other slot you have played before. A magical story unfolds as you play and takes you on an endless journey and tale of intrigue.
Other slots include Fruit machines, Themed Slots, 3D Slots and Classic three reel Slots. Table Games are vast with all your favorite gaming and some unique options to rev up your adrenaline.
Video Poker will challenge you and Keno, Bingo and Scratch Cards will complete you.
Down to Brass Tacks
Winbig21 Casino is rated 1565 of 1586 casinos reviewed with a score of 1 out of 5 after 177 votes and it has 701 Slots offered from BetSoft, Genesis Gaming, Rival and 9 others with an average rating of 3.4 out of 5 after 35054 votes.
Winbig21 Casino Video Review
First Impression
If what you savor is quality gaming and an appetite for thrills, then Winbig21 Casino is your playground. It offers everything a player relishes in a Vegas type casino without having to step a foot out your door. For gamblers looking to win big, this online luxurious casino will give you plenty of chances.
Software/Security
Rival is an award-winning software and it is easy to understand why. Many gamblers are drawn to the impeccable graphics and interactive games. They offer exclusive products, the driving force behind their huge popularity.
Security and safety is always a concern that crosses players' minds particularly when sharing banking transaction details. The highest standards are utilized to ensure all sensitive data is safeguarded.
Bonuses/Promotions
Winbig21 offers lucrative promotions and bonuses. Besides the new player Welcome Bonus, there are Surprise Bonuses on offer. Everyone loves surprises and during the day hours active players will randomly be gifted with a bonus and find it in their accounts the very next day.
No player likes to lose; after all, winning is the name of the game. If you are not having good luck you are still a winner with the Weekly Cashback offer.
The sky is the limit to the number of referrals you send Winbig 21's way with a lucrative reward for you. Every friend you invite will earn you a sweet Free Bonus when they make the required deposit.
The Winbig21 VIP Club offers an amazing loyalty program. Play often and be loyal and you shall be spoiled with fantastic benefits. VIP members can look forward to Birthday presents, Free trips, gifts and so much more.
Games
There is a nice variety of gaming with over 90 casino games to choose from. Take the games for a test run and play in free mode to get yourself acquainted with all there is to offer.
If you fancy big jackpots Winbig21 won't let you down, that is for sure. Progressive Jackpots are tempting with the counter climbing to impressive prize pools.
The exclusive iSlots are like no other slot you have played before. A magical story unfolds as you play and takes you on an endless journey and tale of intrigue.
Other slots include Fruit machines, Themed Slots, 3D Slots and Classic three reel Slots. Table Games are vast with all your favorite gaming and some unique options to rev up your adrenaline.
Video Poker will challenge you and Keno, Bingo and Scratch Cards will complete you.
Down to Brass Tacks
Winbig21 Casino is rated 1565 of 1586 casinos reviewed with a score of 1 out of 5 after 177 votes and it has 701 Slots offered from BetSoft, Genesis Gaming, Rival and 9 others with an average rating of 3.4 out of 5 after 35054 votes.
Screenshot Gallery / Last Updated 03-04-2024
- Jurisdictions:
- Download Available: No
-
min deposit:
€/$5
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min withdrawal:
€/$50
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Cashout Limit:
Not announced on their website
F-- -
Currencies:
-
cashout times:
They are no longer paying their players. Stay clear.
F-- -
Banking:
depositwithdrawal
Banking services CASHlib, JCB, Neosurf, NETELLER, Paysafecard, Skrill and uPayCard are not available for Players from Ohio, click here to find out why
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All Software:
Players from Ohio are restricted to play games released by Genesis Gaming, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
support@winbig21.casino
documents@winbig21.casino
-
Telephone:
(+33) (0)1 789 00368
(+34) 91 290 1420
(+1) 718 732 0154
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email documents@winbig21.casino
Winbig21 Casino Activity
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I won a little thru a multi stage bonus here and followed all the rules and processes required. It took almost 3 months to get 180 bucks and only after lcb got involved did that happen. Good luck
I had played a bonus along with my deposit and then after I made the wiser and requirement and was ready to cash out they told me that since I had previously used to no deposit bonus is back to back that avoided this withdrawal from the one that had the deposit which was bogus and never did get my withdrawal
This is exactly what I was talking about. They say you are "mixing funds" or using bonuses improperly. Casinos like this you really have to watch out for and KNOW their terms and conditions so that you do not run into this problem. This casino will try anything not to pay, even if you have a legit no bonus winning such...
This is exactly what I was talking about. They say you are "mixing funds" or using bonuses improperly. Casinos like this you really have to watch out for and KNOW their terms and conditions so that you do not run into this problem. This casino will try anything not to pay, even if you have a legit no bonus winning such as I had and it took them 11 months to pay me! Please be careful. I mean, we are not here just to give our money away to them because we like them so much! We understand that it is a risk and we may lose but when we win, we expect to be paid. That's it, That's All!
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WinBig21 is a scam..I wont get my winnings if I dont open a bitcoin account and so on..I paid to play in dollar and they pay my winning in bitcoin which is wrong....Ive emailed them many many times and they continue to tell me what my bitcoin adress is which I dont have and cant get either since I dont deal with that sort...
WinBig21 is a scam..I wont get my winnings if I dont open a bitcoin account and so on..I paid to play in dollar and they pay my winning in bitcoin which is wrong....Ive emailed them many many times and they continue to tell me what my bitcoin adress is which I dont have and cant get either since I dont deal with that sort of currency..So I guess Im SOL..this sux and yje site fools you...
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I tried a few times to play here and I did deposit once. the moment I did I regretted it though. not only is the site support staff ver sub par, but the casino load times is horrible. I think I tried loading cash Vegas fifty times before I gave up! I contacted support again to see if they could find a resolution for me...
I tried a few times to play here and I did deposit once. the moment I did I regretted it though. not only is the site support staff ver sub par, but the casino load times is horrible. I think I tried loading cash Vegas fifty times before I gave up! I contacted support again to see if they could find a resolution for me but after waiting to speak to someone for over an hour. they didn't seem the care the game was giving me trouble. stay away form this casino
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Well when LCB says a place is sketchy, it's probably the truth! This place is absolutely terrible. The site seems highly suspect, very glitchy. My email was completely bombarded with spam and "bonus offers" within minutes of signing up. This is concerning, considering that security breaches on ones personal and private...
Well when LCB says a place is sketchy, it's probably the truth! This place is absolutely terrible. The site seems highly suspect, very glitchy. My email was completely bombarded with spam and "bonus offers" within minutes of signing up. This is concerning, considering that security breaches on ones personal and private accounts (email,passwords,CC info) happen often via phishing links in emails. I was notified that my information was publicly posted and dozens of my passwords were compromised. I'm pretty sure it was this place, or a similar site, that was responsible for this. Really annoying.
Show moreExactly! LOL, that us the total truth! I just wish I had learned about LCB a long time ago!
Don't play here total scam.
WinBig21 Casino is a fraud. Plain and simple, if a paying customer makes a deposit, then fulfills the bonus requirements then he/she have every right to the money they have won. Right? Apparently wrong with Winbig. So if you want to raise your blood pressure by dealing with stubborn idiots and in the process give them your...
WinBig21 Casino is a fraud. Plain and simple, if a paying customer makes a deposit, then fulfills the bonus requirements then he/she have every right to the money they have won. Right? Apparently wrong with Winbig. So if you want to raise your blood pressure by dealing with stubborn idiots and in the process give them your hard-earned money, then please make a deposit here.
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Absolutely a horrible online casino. Do not deposit money on this site.
I have read comments here and i read all the story of Sisi. It reminds me story of my friend in the past. He had a "girlfriend" and he always was asking for money. She gave him and gave me. Next time he was asking for more once again and was promissing to give back all the amount. And she was giving him money until amount...
I have read comments here and i read all the story of Sisi. It reminds me story of my friend in the past. He had a "girlfriend" and he always was asking for money. She gave him and gave me. Next time he was asking for more once again and was promissing to give back all the amount. And she was giving him money until amount reached 50 000 eur:) I dont understand how women can be such credulous:) I am happy to be a member of LCB commmunity because here we can find out who is who. So even this casino giving no deposit deposit, fak it, i will not take it in exchange of millions emails and callings with no purpose.
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used to be one of my favorites but then Im not sure what happened but Support staff got real short on temper and they were no longer my casino still Rival but not any nice.
I signed up to give this place a try a while back. I used the free chip and cleared the playthrough no problem. I tried to cash out and no good, had some weird hoops to try to jump through in order to get paid out. Decided it was a better idea to just quit my relationship with them after that. Is there a rival casino left...
I signed up to give this place a try a while back. I used the free chip and cleared the playthrough no problem. I tried to cash out and no good, had some weird hoops to try to jump through in order to get paid out. Decided it was a better idea to just quit my relationship with them after that. Is there a rival casino left out there who is reputable? half star for you
Show moreWin Big was one of my top 10 casinos until they kept calling me offering me ridiculous ndb with a million times playthrough and got mad when I did not want a bonus at all
Winbig21 - Clearly know as NoN-Paying casino. So if You would like to have fun with Your money, better search for another place.
sissi1 I really do not understand why you kept coming back to this casino after your first withdrawal issue year ago. You knew back then they are no good but you kept playing. I am really sorry but there is absolutely nothing we can do to help you get paid. This casino is scamming players and is to be avoided at all cost.
sissi1 I really do not understand why you kept coming back to this casino after your first withdrawal issue year ago. You knew back then they are no good but you kept playing. I am really sorry but there is absolutely nothing we can do to help you get paid. This casino is scamming players and is to be avoided at all cost.
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AND CONTINUE MY FIRST POST - THEY STOLE MY WIN 9000, SO THEY BACK MY ONLY MY DEPOSIT 250 EUR. SO, IF I LOSE THIS BIG MONEY, I had a foul mood, so I want lose and this money too - because i know, that wait on money I must more as 1 months. So, what a coincidence - I again win!!!!!!!!!!!!!! my summarum win is 3000 eur. So,...
AND CONTINUE MY FIRST POST - THEY STOLE MY WIN 9000, SO THEY BACK MY ONLY MY DEPOSIT 250 EUR. SO, IF I LOSE THIS BIG MONEY, I had a foul mood, so I want lose and this money too - because i know, that wait on money I must more as 1 months. So, what a coincidence - I again win!!!!!!!!!!!!!! my summarum win is 3000 eur. So, I want withdraw - but - my cashier is CLOSE!!!!! and I again write support - please, I want withdraw, you stole my win, so I PLAY WITH MY MONEY ONLY!!!! WITHOUT PROMOTIONS!!!! SO THIS IS MY MONEY AND MY WIN!!!! So, the 4 (!!!!!) days write me about "technical problem" (because they wait that my patience end and I lose money/, and If I no lose and still wait on withdraw - TODAY THEY WRITE ME, THAT I CAN WITHDRAW ONLY 250 EUR - THAT I NOT CAN PLAY WITH MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU IS REALLY CRAZY OR I DONT UNDERSTAND ANYTHING?????????????????? PLEASE, NO PLAY IN THIS CASINO, STILL ONLY LIE, LIE LIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!THEY MUST BY ON BLACK LIST!!!!!!AND CLOSE LICENCE!!!! Here is my chat about this : Please wait for a site operator to respond. You are not currently in a chat session. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. You are now chatting with 'david' david: Hi eli: Hi David eli: Why I not can made withdraw now??? eli: why in cashier is Due to current withdrawal limits, this withdrawal method is not available at the moment eli: YOU IS CASINO OR JOKE???? eli: you stole my money - my all win, now I play with MY money - my deposit - WITHOUT promotion - so why problem again???? david: please wait eli: What invent again ? :-DDDDDDDD eli: SO????????????????????? eli: creative quickly???? :-DDDDDDDDDDDD david: sorry there was some technical problem david: and now i am enable to open your account . david: so please you contact us after 6-7 hours eli: so - after 6-7 hours I will can withdraw - really?????????????????? eli: because I know "your technical rpoblem" eli: before my reverse withdraw was OK, after - no, so what technical problem???? eli: and I still wait mail about my stolen win!!!! from your management eli: collegue promise me, taht up to 48 hours I received answer, so? eli: and why I must wait 7 hours ??????? you can stolen money during play, so you must knoew repair cashier immediately!!!! eli: so??????????????????? eli: very slowly support...... eli: so???????????????????????????????????????? eli: you is here or on holiday???????????????????? :-DDDDDDDDD eli: HALO I WAIT YOUR ANSWER!!!! eli: super, this chat I will copy to xxxx too - support je BEST! eli: bye Please wait for a site operator to respond. You are now chatting with 'david' david: Hi eli: David, I can not still made withdraw eli: How much I will wait else?.... eli: still in cashier close all eli: So? david: please wait david: sorry there was some technical problem please contact us after 2 hours . eli: David, you know WERY WELL that this NO technical problem, but your work!!!!!! eli: so why you do this?????????????? eli: About this I too must send complaint to askgambers???? you want, so as your renome fell on 0?... eli: Because my patient has limits!!!!!!!!!!!!!!!!!!!! eli: SO DAVID???????????? david: please you understand that . david: please contact us after two hours . eli: OK, last contact after 2 hours, this is no normal..... very good casino...bye Please wait for a site operator to respond. You are now chatting with 'david' david: hI david: How may i help you? eli: Hi David, Iam back after 2 hours, so? david: You have to wait for tomorrow about your issue eli: THIS IS JOKE????? eli: WHY I MUST WAIT IF I WANT WITHDRAW FROM CASINO MY MONEY - MY WIN?????????????? eli: YOU WAIT ON MY LOSE OR WHY THIS SPRAWL????????? eli: YOU WRITE ME, THAT AFTER 6 HOURS I WILL CAN WITHDRAW eli: SO??????????? eli: I WANT YOUR ANSWER NOW! eli: YOUR CASINO ONLY STOLE MONEY, YOU WANT ONLY MY DEPOSIT, BUT WIN YOU DO NOT WANT PAY, YES????? OR WHY THIS OBSTRUCTION?????????????? eli: TOMORROW YOU WILL WRITE ME, THAT IS WEEKEND, SO I MUST WAIT UP TO MONDAY, YES???? eli: OK, I WILL SEND THIS COMPLAINT TO xxxxxx, FOR HELP. eli: BECAUSE THIS NO REALLY!!!!! Please wait for a site operator to respond. You are now chatting with 'David' David: Hi eli: Hi David, so, I still have in cashier Due to current withdrawal limits, this withdrawal method is not available at the moment. eli: you write me - please go after 6 hours, after 2 hours, tomorrow. So I vack "tomorrow" eli: still "technical problem"???? eli: or your casino want only deposit money? eli: when I can withdraw my money? eli: or I must again send complaint to xxxx about this??? eli: David, I wait your answer!!! David: please wait now i check your account eli: ok eli: so???? very long time you check... eli: why you still check and check and check - you very well know that I have everything ok, I want only WITHDRAW!!! so please OPEN skrill!!!! eli: Halooo David?????? eli: this is normal work support - ignored player???? eli: you still write me that Iam VIP player :-)))))) so, if other player not VIP so they must wait on answer one year??? eli: OK, David, I WILL SEND COMPLAINT ABOUT THIS - RENOME YOUR CASINO WILL BE ABSOLUTLY ZERO -0. SO YOUR CASINO QUICKLY WILL BE CLOSED, BECAUSE YOUR CASINO IS BIG FRAUD, THOUGH??? Please wait for a site operator to respond. You are now chatting with 'Jennifer' Jennifer: hi Jennifer: how may i help you? eli: Hi Jennifer eli: I still wait answer - when I can make withdraw!!! eli: still david write me - after 6 hours, after one day etc eli: so when??? Jennifer: i told eli to contact tommorow eli: tomorrow is TODAY eli: yesterday you told me eli: and David eli: too eli: and David write me - after 30 min 17:00 eli: now is 20:00 eli: so? eli: this is no normal!!!!! Jennifer: because no one is available eli: 3 days ???????? eli: this no true! eli: why your casino have block cashier - wihdraw??? Jennifer: there is some technical issue going on from server end Jennifer: so it will be resolved by tomorrow Jennifer: and everybody will be there tomorrow for sure eli: You mean that I believe it? eli: Ok, last, Jennifer: so i request you to contact after 21 hours eli: I will back TOMORROW Jennifer: after 21 hours you can contact us eli: 17.00, OK????????? eli: I can write to you 17:00 tomorrow???? Jennifer: from now 21 hours eli: yes eli: OK, I HOPE THAT TOMORROW YOU OPEN MY CASHIER FOR WITHDRAW! eli: BECAUSE I KNOW THAT THIS NO TECHNICAL PROBLEM, BUT PROBLEM YOUR CASINO.....WITH WITHDRAW.... eli: BYE Please wait for a site operator to respond. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. You are now chatting with 'David' eli: Hi David jennifer: hi eli: please give me David jennifer: how may i help you eli? jennifer: i am using his account as i am new i don't have mine eli: Jeniifer tomorrow is sunday eli: really any will be solve this??? jennifer: james will be there tomorrow so he may help you out!!! eli: okj, and Jennifer, I read everywhere, that your casino has very bad renome, why this??? Why your casino has very problem with withdraw etc? eli: serious casino has still more and more players, so your casino still lose players eli: because still slow payment, stole win etc eli: your manazer Raul before help me with witdraw eli: and you again make problem eli: why this? jennifer: cannot comment eli: hm... so how I'm supposed to have confidence and play with you? eli: you still write me, that Iam VIP eli: still send me mail - make deposit etc jennifer: yes ,there is some misunderstanding jennifer: it will be resolved soon jennifer: you are special player ,do not be worried eli: so, I have today lucky day, I win again, without promotion, only with my money - so - if tomorrow will be everything ok with my cashier and I will can withdraw money - ok, I will play with your casino more, if no, if I will wait long time on withdraw - so this will be my last withdraw and play, OK? eli: because If I have to invest - I want certainty, that if I win - so I will can withdraw too. jennifer: even we wish player should keep playing eli: I paly in casino Paradise8, This is Vegas, SlotsCapital - nothing problem! Only here.... eli: so if you wish - please made everything possible, for your players, no obstruction, no stole, no lie.... eli: ok Jennifer, I go tomorrow and I very hope that tomorrow I will can withdraw my money.... eli: bye jennifer: i request you to contact tomorrow and contact james and he will surely hep you out eli: ok, bye Please wait for a site operator to respond. You are now chatting with 'James' James: Hi eli: Hi James eli: I wait on you James: How may i assist you? eli: Jennifer write me, that you can me help with open Skrill in my cashier eli: I wait 4 days !!!! on possible withdraw on my account! James: Yes please tell me James: How may i assist you eli: Hm - please open withdraw !!!! James: Please give a moment James: Let me check it eli: Due to current withdrawal limits, this withdrawal method is not available at the moment. eli: so please - I want withdraw my money - my win James: I have checked your account eli: ok James: You can't withdraw sorry eli: what???????????????????? James: As we have already told you that we return your deposit amount of 250 euro James: But you are not allowed to withdraw more than 250 euro eli: James, you STOLE my win 9000 eur !!!!!! and you return me MY MONEY - 250 EUR!!!!! SO I PLAY WITH MY MONEY!!!!! eli: AND I WIN WITH MY MONEY!!!!!!! eli: WITHOUT PROMOTION!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: THIS IS JOKE?????????????????????? James: Sorry are not allowed to play with that and casino did't allowed you to withdraw more than 250 euro James: We have told you already eli: As you can give restrictions on my money? eli: when you told me this????????????????????? eli: YOR CASINO IS VERY BIG FRAUD!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS MY LAST GAME IN YOUR CASINO - AND THIS I WILL SEND TO xxxxx, BECAUSE YOU ONLY LIE AND STOLE, YOU WANT ONLY MY DEPOSIT, NOT GIVE WIN !!!!!!!!!!!!!!!!!!!! James: We have return your deposit money of 250 euro and we have told you that if you want you can withdraw 250 euro James: Eli please try to understand terms and conditions of the casino eli: YOU STOLE MY WIN WITH PROMOTION UNLIMITED, YOU DEVISE, THAT THIS PROMOTION NO FOR MY ACCOUNT!!!!!!!!!!!!!!!!! AND TODAY AGAIN YOUR DEVISE?????????????????? James: We are not lying eli: YOU DONT HAVE T&C!!!!!!!!!!!!!!! T&C YOU HAVE "own conditions"!!!!!!!!!!!!!!! James: We have told you that you can withdraw 250 euro if you want eli: YOU IS LYING - AND VERY VERY BIG!!!!!!!!!!!!!!!!!!!!!!!! eli: YOU WAIT IF I LOSE MY WIN, IF NO - SO YOU DEVISE, THAT I NO CAN PLAY!!!!!!!!!!!!!!! James: But casino did't allowed you to withdraw more than 250 euro eli: I PALY WIH MY - MY MY MY MY- MONEY!!!!!! eli: SO SEND ME MY WIN!!!! James: You can cashout only 250 euro eli: FUCKING YOU AND YOUR CASINO - I SEND NEXT COMPLAINT ABOUT THIS TO xxxxxxx AND i VERY HOPE THAT YOU WILL BANCRUPTCY IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BYE!
Show moreHi Zuga, I know, they still write me - play with us, you is VIP, our casino is ok, so I ventured........ OMG..... Zuga, why this casino still have licence??? you know as I can complain for close licence ?.....
Hi sissi1, Unfortunatelly there is nothing we can do to help you. As i have already explained earlier they stopped answering our emails long time ago. This is why we have them on our warning list and why we recommend players to stay clear. Zuga
Hi ZUGA, please help me with this!!!!!!! They stole my Money DURING PLAY!!!!!! This no normal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks!!!! / my win and Prsc my account with promotion/ I must write about my WORST experience with this casino!!!!!!!! Before I write already about my experience, but this is totally...
Hi ZUGA, please help me with this!!!!!!! They stole my Money DURING PLAY!!!!!! This no normal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks!!!! / my win and Prsc my account with promotion/ I must write about my WORST experience with this casino!!!!!!!! Before I write already about my experience, but this is totally nonsense!!!! I go to casino, and go to cashier. In my cashier I had bonus offer - 555%, 100%, 610% etc. And one offer - Unlimited cashout offer - 250% bonus. OK, I go. I click on this unlimited offer, I made deposit 250 eur, I received bonus and I start play. Everything ok, so? Next - after my first win in my cashier promotion disappeared!!!!! So, I write with support, that why this???? Support - sorry, technical error. /promotion is very important in cashier because I must play wagering - for withdraw/. Ok, promotion is again in cashier, I play next. After my next win - again this problem, again contact support, ok, repair. So, from 875 EUR I win up to 10000 eur! Vav, I am happy, I WIN!!!! So, I keep playing for fulfillment wagering. Play, play, my account still between 9.000 -10.000 , win-lose, win-lose. Wagering 50% already fulfillment. I play still....................................................and!!!!!!!!!!!!!!!!!!!!!!!!!! ONE MOMENT!!!!!!!!!!!!!!!!!!!!SUDDENLY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DURING PLAY!!!!!! I HAVE 0 - 000000 - ON MY ACCOUNT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I SHOCKED - WHERE ARE MY MONEY????????????????????? WHERE ARE MY WIN??????????????? ONLY 0 - ZERO - ON MY ACCOUNT!!!!! SO, I WRITE SUPPORT - Give me back MY MONEY, WTF?????? AND PLEASE READ - SUPPORT WRITE ME - SORRY, YOU no has entitled to this bonus!!!!!!!!! I no entitled to this bonus !!!!!!!!!!!!!!!!!!!!!!!! Do you understand?????????????? CASINO STOLE MY MONEY AND WRITE ME THAT BONUS , WHAT IS IN MY CASHIER - NOT FOR ME!!!!!!!!!!!!!!!!!!! THIS IS JOKE?????????????? THIS IS FILTH!!!!!!!!! THIS IS VERY BIG REASON CLOSE THIS CASINO AND STORNO LICENCE FOR THIS CASINO!!!!! I have complet history my win in cashier, complet foto and Prtscr my win!!!!! THEY STOLE MY 9000!!!!!! PLEASE, READ AND NO PLAY IN THIS CASINO!!!! AND HERE I SEND MY ALL CONVERSATION... : 1. You are now chatting with 'Steve' eli: Hi Steve Steve: Hi Steve: How may i assist you please? eli: Steve, I have again bad experience today! eli: I play in your casino very long time already eli: and you still write me that your casino will be serious Steve: Sorry but may i know what happen and what problem you get eli: so, today I make deposit, and I cklick on promotion "unlimited cashout" eli: SO? I HAVE PRTSC TOO eli: and - why I now dont have any promotion on my cashier??????????? Steve: Please give a moment Steve: Let me check it eli: ok Steve: Can you please check it now eli: ok, now I have eli: so why I dont see before? Steve: Okay there was some system error eli: why this error? eli: ok, so I hope that your casino is ok now? Steve: Yes we are trying our best eli: nothing withdraw prroblem etc? yes? Steve: Yes Steve: Keep playing and good luck! eli: ok, so I go play eli: thanks, bye Steve: Bye 2. Please wait for a site operator to respond. You are now chatting with 'Steve' Steve: Hi Steve: How may i assist you ? eli: Hi Steve, again problem with cashier Steve: Please give a moment eli: I need play wagering, so if is still error - I have wagering up-date? Steve: Please wait for some moment eli: ok Steve: As our technical team is working on this Steve: Keep playing and we will resolve this asap eli: but the counts wagering if is this error??? eli: ok, I have ok now Steve: Okay eli: I hope that this is last error... eli: bye :-) Steve: We are trying eli: ;-) 3. You are now chatting with 'Mark' Mark: Hi eli: Hi Mark!!!!!!!!!!!!!!! Mark: How may i assist you please? Mark: Hello eli: I play now, and I had on account 9000 and during play I have 0 on account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: WTF???????????????????? Mark: Please give a moment Mark: Let me check your account eli: PLEASE!!!!!!!!!!!!!!!! eli: THIS IS VERY VERY BAD !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: As i have checked your account you was playing with the unlimited cashout bonus Mark: Am i right? eli: YES!!! Mark: Sorry but this bonus was not for your account Mark: You have claimed the wrong bonus eli: BUT I PLAY NOW WITH 9000 ON ACCOUNT!!!!!!!!!!!!!!!!!!! eli: DURING PLAY money disappeared!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: GIVE ME BACK MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Sorry but system did't allow you for this bonus and your bonus were removed automatically eli: I have Prtscr my win!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: WHAT??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? eli: HALOOOOO I WIN TODAY 10000!!!!!! I still play now, and one moment money disappeared!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Yes i have told you the bonus was not for your account eli: how can casino takke my money????????????????????????????????????????????????????????????????????? eli: HALOOOOOO eli: I have prtsc!!!!!! Mark: So if you want i can credit your 250 in your account eli: yes, because today still you have error!!! eli: NO I HAVE more 9000 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I will write about this to xxxxxxxx because this is filth!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: YOU TAKE MY MONEY DURING PLAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: because I win today!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Sorry but please try to understand that this bonus was not for your account eli: I send ALL FOTO MY WIN and about this to xxxxxxxxx and justice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: so give me Steve!!!!!!!!!!!!!!!!!!!!!!!! Mark: That is why your balance got disappered eli: BUT I PLAY WITH 9000!!!!!!!!!!!!!!!!!!!!!!!! eli: and one moment money were gone!!! eli: this is no normal!!!!!!!!!!!!!!!!!!!!!!!!! eli: This is my first chat today : Please wait for a site operator to respond. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. You are now chatting with 'Steve' eli: Hi Steve Steve: Hi Steve: How may i assist you please? eli: Steve, I have again bad experience today! eli: I play in your casino very long time already eli: and you still write me that your casino will be serious Steve: Sorry but may i know what happen and what problem you get eli: so, today I make deposit, and I cklick on promotion "unlimited cashout" eli: SO? I HAVE PRTSC TOO eli: and - why I now dont have any promotion on my cashier??????????? Steve: Please give a moment Steve: Let me check it eli: ok Steve: Can you please check it now eli: ok, now I have eli: so why I dont see before? Steve: Okay there was some system error eli: why this error? eli: ok, so I hope that your casino is ok now? Steve: Yes we are trying our best eli: nothing withdraw prroblem etc? yes? Steve: Yes Steve: Keep playing and good luck! eli: ok, so I go play eli: thanks, bye Steve: Bye eli: This second : Mark: Sorry as per rules system did't allow you for that bonus eli: Please wait for a site operator to respond. You are now chatting with 'Steve' Steve: Hi Steve: How may i assist you ? eli: Hi Steve, again problem with cashier Steve: Please give a moment eli: I need play wagering, so if is still error - I have wagering up-date? Steve: Please wait for some moment eli: ok Steve: As our technical team is working on this Steve: Keep playing and we will resolve this asap eli: but the counts wagering if is this error??? eli: ok, I have ok now Steve: Okay eli: I hope that this is last error... eli: bye :-) Steve: We are trying eli: ;-) eli: YOU STOLEN MY MONEY??????????????????????????????????????????????????????????????????? eli: I WILL WRITE ABGOUT THIS TO EVERY WEB - ASKGAMLERS, LCBBONUS, CCJ -EVERY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I HAVE COMPPLET DOCUMENT eli: FOTO MY WIN eli: PRTSCR Mark: We apologize for this but if you want then we can credited your deposit money i.e 250 eli: NO,I DO NOT WANT250, YOU IS CRAZY?????? I HAVE 9000 ON ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: BACK ME MY MONEY IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Sorry but this is not possible to credit the 9000 as you was unable to play with that bonus eli: IF YOU NO GIVE ME MY MONEY BACK - YOUR CASINO VERY QUICKLY CLOSE , BECAUSE THIS IS VERY BIG filthiness !!!! eli: BUT 9000 IS MY WIN TODAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I KNOW, YOU AFRAID THAT I WILL HAVE COMPLET WAGERENG SO YOU STOLE MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!! eli: YOU IS PIG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: DURING PLAY YOU STOLE MY MONEY???????? THIS IS REALLY IN CASINO????????????????????? Mark: No that is not an issue eli: YOU LICENCE MUST CLOSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: GIVE ME STEVE!!!!!!! Mark: Please understand and be patient with us eli: WHAT UNDERSTAND ???????????????????????????,,WHAT???????????????????????????? THAT YOU STOLE MY 9000 ?????????????????????????????????????????? Mark: I will forwarded your account to our senior accounting team eli: I GO WRITE TO xxxxxxx ABOUT THIS, AND I HOPE THAT I WILL LAST PLAYER ON YOUR CASINO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: NO I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: NO ACC.TEAM!!!! eli: I PLAY NOW!!!!!!!!!!!!!!!!!!!!!!!!! eli: WITH 9000 Mark: They will check your account and we will inform you asap eli: I HAVE COMPLET FOTO!!!!!! eli: I HAVE PRTSCR MY PROMOTION AND MY ALL WIN TODAY!!!!!!!!!!!!!!!!!!!!!!!!!! eli: so where I HAVE MY MONEY?????????????????????? Mark: Sorry please wait for 48 hours Mark: As you will get email from our accounting team eli: NO, I NEED NOW MY 9000 AND MY PROMOTION BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: BECAUSE I KNOW THAT TOMORROW WILL BE LATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I WANT PLAY WITH MY WIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: SO Give me back MY MONEY ON MY ACCOUNT!!!!! eli: YOU ´HAVE 5 MINUTE, IF NO - I SEND COMPLETE AS COMPAINT TO xxxxxxx FOR OTHER PLAYERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Please wait for 48 hours as i have told you eli: IF YOU OFFER ME 250 EUR, SO YOU KNOW VERY GOOD THAT YOU STOLE MY MONEY!!!!!!! eli: NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: CALL ACC.TEAM NOW!!!!!!!!!!!!!!!!!!!!!!!! Mark: Our accounting manager will contact you asap! eli: I DO NOT WANT WAIT 48 HOURS!!!!!!!!!!!!!!!!! eli: I PLAY NOW WITH MY WIN 9000 eli: SO WHY YOU STOLER MY MONEY DURING PLAY????????? Mark: Sorry but you must wait for 48 hours eli: CALL ACC. TEAM NOW!!!! Mark: We did't stole your money as you were unable to play with that bonus eli: YOUR CASINO IS WORST FROM CASINO RIVAL!!!!!! SO, I WAIT 48 HOURS AND IMMEDIATELY I WILL SEND MY COMPLAINT, YOUR CASINO JE FILTH! Mark: Unlimited cashout bonus is not for your account! eli: VERY VERY FILTH!!! eli: BYE! Mark: Bye eli: SO WHY I HAVE UNLIMITED OFFER ON MY ACCOUNT??????? eli: IF NO MY ACCOUNT?????????????????????????? eli: IF I LOSE - IT IS OK, IF I WIN - NO FOR MY ACCOUNT???? eli: YOU IS LIE!!!!!!!!!!!!!!!!!! Mark: You have received an mail of max cashout not the unlimited cashout eli: OK, VERY GOOD FOR OTHER PLAYERS - I HOPE THAT OTHERS PLAYERS WILL NOT PLAY ON YOUR CASINO!!!!!! Mark: Our accounting manager will contact you asap eli: BUT IN MY CASHIER WAS THIS OFFER!!!!!!!!!!!!!! SO Do not talk crap ME!!!!!!!!!!!!!!!!!!!!!! eli: BYE Mark: So please be patient with us Mark: Bye eli: NO, NOTHING PATIENT, BECAUSE YOUR CASINO IS FILTH! BYE, LIAR, I WAIT ANSWER FROM YOUR MANAGER!!!!! eli: AND SEND COMPLAINT Mark: No need to send any complaint Mark: We will try to resolve this issue asap eli: NO, I WILL, BECAUSE OTHER PLAYERS MUST KNOW ABOUT THIS!!! eli: SO, I WAIT 24 HOURS, UP TO TOMORROW, IF YOU NO BACKK MY MONEY - I WILL PREPARE MY COMPLAINT. BYE. 4.You are now chatting with 'James' James: Hi James: How may i assist you please? eli: James, I want my money back!!!!!!!!!!!!!!!!!!!!!! eli: yesterday you stole my money during play eli: you write me , that today you send me mail from acc.team eli: I win yesterday 10000 eur eli: and you stole my money!!!! eli: DURING PLAY eli: and my deposit 250 too eli: SO???????????????????? James: Please give a moment James: Let me check it eli: you still only check and my money are gone!!! James: I have checked your account James: Your money was disappeared automatically eli: WTF?????????????WHAT???? James: Because you was not able to play with the unlimited cashout bonus eli: I not able play - SO WHY THIS OFFER IS IN MY CASHIER???????????????? eli: IF I WIN - SO NO ABLE , IF NO WIN - OFFER OK, YES???? eli: YOU IS CASINO OR JOKE????? James: Not that is not the issue James: As we have send you an email regarding our new summer special 710% eli: BUT YES!!! because I win big money so you quickly stole my money!!!!!! eli: why this offer was my account - in cashier???????????????????????????????? eli: HM????????????????? James: We can do one thing for you James: We can credit your deposit money i.e 250 euro in your account eli: yes, please give me MY money and this play will be LAST in your casino!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! James: And you can make a withdrawal for this 250 euro James: You are the special player for our casino eli: and about this I will write to xxxx+ send all FOTO and PRtSc my win - for OTHER players, and I hope that your casino will not have no player anymore! James: Keep playing with us James: Please try to understand and be patient with us eli: yes, of course, you back me 250 eur ha ha ha - and stole 9000 my win - 100% fairly!!! eli: your casino is worst from casino RIVAL eli: give me my money!!! eli: and I go prepare complaint about this - and for media too!!!! James: Eli please try to understand the terms eli: no!!!!!!!!!!!!!!!!!! if this offer no for me - so why this offer is on my cashier???????????????????? eli: when I started playing - did you know, so why I play next????? James: Please don't do this as you know earlier you have receive so many cashout from our casino eli: and if I win - only later you stole my win!!!!!! eli: your casino and Crazy Luck - 2 worst casino on Rival - I will write about this everywhere!!!!!!!!!!!!!!!!!!! To Rival. to ask, LCB etc, media and Law - and I close your casino for me FOREVER!!!! eli: Give me my deposit now!!!!!!!!!!!!!!!!!! James: You know earlier you received so much cashout from our casino James: Winbig is very lucky for you eli: yes, because I write about your dishonest practices!!!! eli: Why this lucky if I not can withdraw win????????? ha ha ha you is joker?????????????????????????????????????? James: You Can try your luck again with us with our summer special bonus eli: YOU STOLE YESTERDAY MY WIN 9000!!!!! eli: THIS IS LUCKY CASINO????? eli: SO, i MUST PREPARE COMPLAINT , SO GIVE ME 250 EUR!!!! James: We did't stole that your money got disappeared James: Please give a moment James: Please go to the cashier page and claim the comp balance eli: ok, BYE FOREVER!!! thank for my last play and my stole win! AND TOMORROW YOU CAN READ MY COMPLAINT. BYE
Show morethere was no replies from their casino in few months, so no idea if he is still working there...
OMG..... :-( this casino must close, because they still have problem........And manager Raul still working in this casino, you know?
- Jurisdictions:
- Download Available: No
-
min deposit:
€/$5
F--
-
min withdrawal:
€/$50
F--
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Cashout Limit:
Not announced on their website
F-- -
Currencies:
-
cashout times:
They are no longer paying their players. Stay clear.
F-- -
Banking:
depositwithdrawal
Banking services CASHlib, JCB, Neosurf, NETELLER, Paysafecard, Skrill and uPayCard are not available for Players from Ohio, click here to find out why
-
All Software:
Players from Ohio are restricted to play games released by Genesis Gaming, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
support@winbig21.casino
documents@winbig21.casino
-
Telephone:
(+33) (0)1 789 00368
(+34) 91 290 1420
(+1) 718 732 0154
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email documents@winbig21.casino
Winbig21 Casino Activity
Player Reviews
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terrible
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dislike
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average
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OK
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awesome!
Bama25
1 year ago
1.5 / 5
I won a little thru a multi stage bonus here and followed all the rules and processes required. It took almost 3 months to get 180 bucks and only after lcb got involved did that happen. Good luck
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ericadawn11-0
1 year ago
I had played a bonus along with my deposit and then after I made the wiser and requirement and was ready to cash out they told me that since I had previously used to no deposit bonus is back to back that avoided this withdrawal from the one that had the deposit which was bogus and never did get my withdrawal
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RoshawnNeal
7 months ago
This is exactly what I was talking about. They say you are "mixing funds" or using bonuses improperly. Casinos like this you really have to watch out for and KNOW their terms and conditions so that you do not run into this problem. This casino will try anything not to pay, even if you have a legit no bonus winning such...
This is exactly what I was talking about. They say you are "mixing funds" or using bonuses improperly. Casinos like this you really have to watch out for and KNOW their terms and conditions so that you do not run into this problem. This casino will try anything not to pay, even if you have a legit no bonus winning such as I had and it took them 11 months to pay me! Please be careful. I mean, we are not here just to give our money away to them because we like them so much! We understand that it is a risk and we may lose but when we win, we expect to be paid. That's it, That's All!
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susanne64
2 years ago
WinBig21 is a scam..I wont get my winnings if I dont open a bitcoin account and so on..I paid to play in dollar and they pay my winning in bitcoin which is wrong....Ive emailed them many many times and they continue to tell me what my bitcoin adress is which I dont have and cant get either since I dont deal with that sort...
WinBig21 is a scam..I wont get my winnings if I dont open a bitcoin account and so on..I paid to play in dollar and they pay my winning in bitcoin which is wrong....Ive emailed them many many times and they continue to tell me what my bitcoin adress is which I dont have and cant get either since I dont deal with that sort of currency..So I guess Im SOL..this sux and yje site fools you...
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mrwaynewo
2 years ago
0.1 / 5
I tried a few times to play here and I did deposit once. the moment I did I regretted it though. not only is the site support staff ver sub par, but the casino load times is horrible. I think I tried loading cash Vegas fifty times before I gave up! I contacted support again to see if they could find a resolution for me...
I tried a few times to play here and I did deposit once. the moment I did I regretted it though. not only is the site support staff ver sub par, but the casino load times is horrible. I think I tried loading cash Vegas fifty times before I gave up! I contacted support again to see if they could find a resolution for me but after waiting to speak to someone for over an hour. they didn't seem the care the game was giving me trouble. stay away form this casino
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Will90
3 years ago
2.3 / 5
Well when LCB says a place is sketchy, it's probably the truth! This place is absolutely terrible. The site seems highly suspect, very glitchy. My email was completely bombarded with spam and "bonus offers" within minutes of signing up. This is concerning, considering that security breaches on ones personal and private...
Well when LCB says a place is sketchy, it's probably the truth! This place is absolutely terrible. The site seems highly suspect, very glitchy. My email was completely bombarded with spam and "bonus offers" within minutes of signing up. This is concerning, considering that security breaches on ones personal and private accounts (email,passwords,CC info) happen often via phishing links in emails. I was notified that my information was publicly posted and dozens of my passwords were compromised. I'm pretty sure it was this place, or a similar site, that was responsible for this. Really annoying.
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RoshawnNeal
7 months ago
Exactly! LOL, that us the total truth! I just wish I had learned about LCB a long time ago!
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Matizen
3 years ago
0.1 / 5
Don't play here total scam.
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ziggyjamz
4 years ago
0.4 / 5
WinBig21 Casino is a fraud. Plain and simple, if a paying customer makes a deposit, then fulfills the bonus requirements then he/she have every right to the money they have won. Right? Apparently wrong with Winbig. So if you want to raise your blood pressure by dealing with stubborn idiots and in the process give them your...
WinBig21 Casino is a fraud. Plain and simple, if a paying customer makes a deposit, then fulfills the bonus requirements then he/she have every right to the money they have won. Right? Apparently wrong with Winbig. So if you want to raise your blood pressure by dealing with stubborn idiots and in the process give them your hard-earned money, then please make a deposit here.
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kbullguy
6 years ago
0.1 / 5
Absolutely a horrible online casino. Do not deposit money on this site.
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Vanilipas
8 years ago
0.5 / 5
I have read comments here and i read all the story of Sisi. It reminds me story of my friend in the past. He had a "girlfriend" and he always was asking for money. She gave him and gave me. Next time he was asking for more once again and was promissing to give back all the amount. And she was giving him money until amount...
I have read comments here and i read all the story of Sisi. It reminds me story of my friend in the past. He had a "girlfriend" and he always was asking for money. She gave him and gave me. Next time he was asking for more once again and was promissing to give back all the amount. And she was giving him money until amount reached 50 000 eur:) I dont understand how women can be such credulous:) I am happy to be a member of LCB commmunity because here we can find out who is who. So even this casino giving no deposit deposit, fak it, i will not take it in exchange of millions emails and callings with no purpose.
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kid5150
8 years ago
3.5 / 5
used to be one of my favorites but then Im not sure what happened but Support staff got real short on temper and they were no longer my casino still Rival but not any nice.
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jcbossi209
8 years ago
0.5 / 5
I signed up to give this place a try a while back. I used the free chip and cleared the playthrough no problem. I tried to cash out and no good, had some weird hoops to try to jump through in order to get paid out. Decided it was a better idea to just quit my relationship with them after that. Is there a rival casino left...
I signed up to give this place a try a while back. I used the free chip and cleared the playthrough no problem. I tried to cash out and no good, had some weird hoops to try to jump through in order to get paid out. Decided it was a better idea to just quit my relationship with them after that. Is there a rival casino left out there who is reputable? half star for you
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kid5150
8 years ago
3.5 / 5
Win Big was one of my top 10 casinos until they kept calling me offering me ridiculous ndb with a million times playthrough and got mad when I did not want a bonus at all
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iDark
9 years ago
2.5 / 5
Winbig21 - Clearly know as NoN-Paying casino. So if You would like to have fun with Your money, better search for another place.
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zuga
9 years ago
0.1 / 5
sissi1 I really do not understand why you kept coming back to this casino after your first withdrawal issue year ago. You knew back then they are no good but you kept playing. I am really sorry but there is absolutely nothing we can do to help you get paid. This casino is scamming players and is to be avoided at all cost.
sissi1 I really do not understand why you kept coming back to this casino after your first withdrawal issue year ago. You knew back then they are no good but you kept playing. I am really sorry but there is absolutely nothing we can do to help you get paid. This casino is scamming players and is to be avoided at all cost.
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sissi1
9 years ago
0.5 / 5
AND CONTINUE MY FIRST POST - THEY STOLE MY WIN 9000, SO THEY BACK MY ONLY MY DEPOSIT 250 EUR. SO, IF I LOSE THIS BIG MONEY, I had a foul mood, so I want lose and this money too - because i know, that wait on money I must more as 1 months. So, what a coincidence - I again win!!!!!!!!!!!!!! my summarum win is 3000 eur. So,...
AND CONTINUE MY FIRST POST - THEY STOLE MY WIN 9000, SO THEY BACK MY ONLY MY DEPOSIT 250 EUR. SO, IF I LOSE THIS BIG MONEY, I had a foul mood, so I want lose and this money too - because i know, that wait on money I must more as 1 months. So, what a coincidence - I again win!!!!!!!!!!!!!! my summarum win is 3000 eur. So, I want withdraw - but - my cashier is CLOSE!!!!! and I again write support - please, I want withdraw, you stole my win, so I PLAY WITH MY MONEY ONLY!!!! WITHOUT PROMOTIONS!!!! SO THIS IS MY MONEY AND MY WIN!!!! So, the 4 (!!!!!) days write me about "technical problem" (because they wait that my patience end and I lose money/, and If I no lose and still wait on withdraw - TODAY THEY WRITE ME, THAT I CAN WITHDRAW ONLY 250 EUR - THAT I NOT CAN PLAY WITH MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU IS REALLY CRAZY OR I DONT UNDERSTAND ANYTHING?????????????????? PLEASE, NO PLAY IN THIS CASINO, STILL ONLY LIE, LIE LIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!THEY MUST BY ON BLACK LIST!!!!!!AND CLOSE LICENCE!!!! Here is my chat about this : Please wait for a site operator to respond. You are not currently in a chat session. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. You are now chatting with 'david' david: Hi eli: Hi David eli: Why I not can made withdraw now??? eli: why in cashier is Due to current withdrawal limits, this withdrawal method is not available at the moment eli: YOU IS CASINO OR JOKE???? eli: you stole my money - my all win, now I play with MY money - my deposit - WITHOUT promotion - so why problem again???? david: please wait eli: What invent again ? :-DDDDDDDD eli: SO????????????????????? eli: creative quickly???? :-DDDDDDDDDDDD david: sorry there was some technical problem david: and now i am enable to open your account . david: so please you contact us after 6-7 hours eli: so - after 6-7 hours I will can withdraw - really?????????????????? eli: because I know "your technical rpoblem" eli: before my reverse withdraw was OK, after - no, so what technical problem???? eli: and I still wait mail about my stolen win!!!! from your management eli: collegue promise me, taht up to 48 hours I received answer, so? eli: and why I must wait 7 hours ??????? you can stolen money during play, so you must knoew repair cashier immediately!!!! eli: so??????????????????? eli: very slowly support...... eli: so???????????????????????????????????????? eli: you is here or on holiday???????????????????? :-DDDDDDDDD eli: HALO I WAIT YOUR ANSWER!!!! eli: super, this chat I will copy to xxxx too - support je BEST! eli: bye Please wait for a site operator to respond. You are now chatting with 'david' david: Hi eli: David, I can not still made withdraw eli: How much I will wait else?.... eli: still in cashier close all eli: So? david: please wait david: sorry there was some technical problem please contact us after 2 hours . eli: David, you know WERY WELL that this NO technical problem, but your work!!!!!! eli: so why you do this?????????????? eli: About this I too must send complaint to askgambers???? you want, so as your renome fell on 0?... eli: Because my patient has limits!!!!!!!!!!!!!!!!!!!! eli: SO DAVID???????????? david: please you understand that . david: please contact us after two hours . eli: OK, last contact after 2 hours, this is no normal..... very good casino...bye Please wait for a site operator to respond. You are now chatting with 'david' david: hI david: How may i help you? eli: Hi David, Iam back after 2 hours, so? david: You have to wait for tomorrow about your issue eli: THIS IS JOKE????? eli: WHY I MUST WAIT IF I WANT WITHDRAW FROM CASINO MY MONEY - MY WIN?????????????? eli: YOU WAIT ON MY LOSE OR WHY THIS SPRAWL????????? eli: YOU WRITE ME, THAT AFTER 6 HOURS I WILL CAN WITHDRAW eli: SO??????????? eli: I WANT YOUR ANSWER NOW! eli: YOUR CASINO ONLY STOLE MONEY, YOU WANT ONLY MY DEPOSIT, BUT WIN YOU DO NOT WANT PAY, YES????? OR WHY THIS OBSTRUCTION?????????????? eli: TOMORROW YOU WILL WRITE ME, THAT IS WEEKEND, SO I MUST WAIT UP TO MONDAY, YES???? eli: OK, I WILL SEND THIS COMPLAINT TO xxxxxx, FOR HELP. eli: BECAUSE THIS NO REALLY!!!!! Please wait for a site operator to respond. You are now chatting with 'David' David: Hi eli: Hi David, so, I still have in cashier Due to current withdrawal limits, this withdrawal method is not available at the moment. eli: you write me - please go after 6 hours, after 2 hours, tomorrow. So I vack "tomorrow" eli: still "technical problem"???? eli: or your casino want only deposit money? eli: when I can withdraw my money? eli: or I must again send complaint to xxxx about this??? eli: David, I wait your answer!!! David: please wait now i check your account eli: ok eli: so???? very long time you check... eli: why you still check and check and check - you very well know that I have everything ok, I want only WITHDRAW!!! so please OPEN skrill!!!! eli: Halooo David?????? eli: this is normal work support - ignored player???? eli: you still write me that Iam VIP player :-)))))) so, if other player not VIP so they must wait on answer one year??? eli: OK, David, I WILL SEND COMPLAINT ABOUT THIS - RENOME YOUR CASINO WILL BE ABSOLUTLY ZERO -0. SO YOUR CASINO QUICKLY WILL BE CLOSED, BECAUSE YOUR CASINO IS BIG FRAUD, THOUGH??? Please wait for a site operator to respond. You are now chatting with 'Jennifer' Jennifer: hi Jennifer: how may i help you? eli: Hi Jennifer eli: I still wait answer - when I can make withdraw!!! eli: still david write me - after 6 hours, after one day etc eli: so when??? Jennifer: i told eli to contact tommorow eli: tomorrow is TODAY eli: yesterday you told me eli: and David eli: too eli: and David write me - after 30 min 17:00 eli: now is 20:00 eli: so? eli: this is no normal!!!!! Jennifer: because no one is available eli: 3 days ???????? eli: this no true! eli: why your casino have block cashier - wihdraw??? Jennifer: there is some technical issue going on from server end Jennifer: so it will be resolved by tomorrow Jennifer: and everybody will be there tomorrow for sure eli: You mean that I believe it? eli: Ok, last, Jennifer: so i request you to contact after 21 hours eli: I will back TOMORROW Jennifer: after 21 hours you can contact us eli: 17.00, OK????????? eli: I can write to you 17:00 tomorrow???? Jennifer: from now 21 hours eli: yes eli: OK, I HOPE THAT TOMORROW YOU OPEN MY CASHIER FOR WITHDRAW! eli: BECAUSE I KNOW THAT THIS NO TECHNICAL PROBLEM, BUT PROBLEM YOUR CASINO.....WITH WITHDRAW.... eli: BYE Please wait for a site operator to respond. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. You are now chatting with 'David' eli: Hi David jennifer: hi eli: please give me David jennifer: how may i help you eli? jennifer: i am using his account as i am new i don't have mine eli: Jeniifer tomorrow is sunday eli: really any will be solve this??? jennifer: james will be there tomorrow so he may help you out!!! eli: okj, and Jennifer, I read everywhere, that your casino has very bad renome, why this??? Why your casino has very problem with withdraw etc? eli: serious casino has still more and more players, so your casino still lose players eli: because still slow payment, stole win etc eli: your manazer Raul before help me with witdraw eli: and you again make problem eli: why this? jennifer: cannot comment eli: hm... so how I'm supposed to have confidence and play with you? eli: you still write me, that Iam VIP eli: still send me mail - make deposit etc jennifer: yes ,there is some misunderstanding jennifer: it will be resolved soon jennifer: you are special player ,do not be worried eli: so, I have today lucky day, I win again, without promotion, only with my money - so - if tomorrow will be everything ok with my cashier and I will can withdraw money - ok, I will play with your casino more, if no, if I will wait long time on withdraw - so this will be my last withdraw and play, OK? eli: because If I have to invest - I want certainty, that if I win - so I will can withdraw too. jennifer: even we wish player should keep playing eli: I paly in casino Paradise8, This is Vegas, SlotsCapital - nothing problem! Only here.... eli: so if you wish - please made everything possible, for your players, no obstruction, no stole, no lie.... eli: ok Jennifer, I go tomorrow and I very hope that tomorrow I will can withdraw my money.... eli: bye jennifer: i request you to contact tomorrow and contact james and he will surely hep you out eli: ok, bye Please wait for a site operator to respond. You are now chatting with 'James' James: Hi eli: Hi James eli: I wait on you James: How may i assist you? eli: Jennifer write me, that you can me help with open Skrill in my cashier eli: I wait 4 days !!!! on possible withdraw on my account! James: Yes please tell me James: How may i assist you eli: Hm - please open withdraw !!!! James: Please give a moment James: Let me check it eli: Due to current withdrawal limits, this withdrawal method is not available at the moment. eli: so please - I want withdraw my money - my win James: I have checked your account eli: ok James: You can't withdraw sorry eli: what???????????????????? James: As we have already told you that we return your deposit amount of 250 euro James: But you are not allowed to withdraw more than 250 euro eli: James, you STOLE my win 9000 eur !!!!!! and you return me MY MONEY - 250 EUR!!!!! SO I PLAY WITH MY MONEY!!!!! eli: AND I WIN WITH MY MONEY!!!!!!! eli: WITHOUT PROMOTION!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: THIS IS JOKE?????????????????????? James: Sorry are not allowed to play with that and casino did't allowed you to withdraw more than 250 euro James: We have told you already eli: As you can give restrictions on my money? eli: when you told me this????????????????????? eli: YOR CASINO IS VERY BIG FRAUD!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS MY LAST GAME IN YOUR CASINO - AND THIS I WILL SEND TO xxxxx, BECAUSE YOU ONLY LIE AND STOLE, YOU WANT ONLY MY DEPOSIT, NOT GIVE WIN !!!!!!!!!!!!!!!!!!!! James: We have return your deposit money of 250 euro and we have told you that if you want you can withdraw 250 euro James: Eli please try to understand terms and conditions of the casino eli: YOU STOLE MY WIN WITH PROMOTION UNLIMITED, YOU DEVISE, THAT THIS PROMOTION NO FOR MY ACCOUNT!!!!!!!!!!!!!!!!! AND TODAY AGAIN YOUR DEVISE?????????????????? James: We are not lying eli: YOU DONT HAVE T&C!!!!!!!!!!!!!!! T&C YOU HAVE "own conditions"!!!!!!!!!!!!!!! James: We have told you that you can withdraw 250 euro if you want eli: YOU IS LYING - AND VERY VERY BIG!!!!!!!!!!!!!!!!!!!!!!!! eli: YOU WAIT IF I LOSE MY WIN, IF NO - SO YOU DEVISE, THAT I NO CAN PLAY!!!!!!!!!!!!!!! James: But casino did't allowed you to withdraw more than 250 euro eli: I PALY WIH MY - MY MY MY MY- MONEY!!!!!! eli: SO SEND ME MY WIN!!!! James: You can cashout only 250 euro eli: FUCKING YOU AND YOUR CASINO - I SEND NEXT COMPLAINT ABOUT THIS TO xxxxxxx AND i VERY HOPE THAT YOU WILL BANCRUPTCY IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BYE!
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sissi1
9 years ago
0.5 / 5
Hi Zuga, I know, they still write me - play with us, you is VIP, our casino is ok, so I ventured........ OMG..... Zuga, why this casino still have licence??? you know as I can complain for close licence ?.....
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zuga
9 years ago
0.1 / 5
Hi sissi1, Unfortunatelly there is nothing we can do to help you. As i have already explained earlier they stopped answering our emails long time ago. This is why we have them on our warning list and why we recommend players to stay clear. Zuga
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sissi1
9 years ago
0.5 / 5
Hi ZUGA, please help me with this!!!!!!! They stole my Money DURING PLAY!!!!!! This no normal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks!!!! / my win and Prsc my account with promotion/ I must write about my WORST experience with this casino!!!!!!!! Before I write already about my experience, but this is totally...
Hi ZUGA, please help me with this!!!!!!! They stole my Money DURING PLAY!!!!!! This no normal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks!!!! / my win and Prsc my account with promotion/ I must write about my WORST experience with this casino!!!!!!!! Before I write already about my experience, but this is totally nonsense!!!! I go to casino, and go to cashier. In my cashier I had bonus offer - 555%, 100%, 610% etc. And one offer - Unlimited cashout offer - 250% bonus. OK, I go. I click on this unlimited offer, I made deposit 250 eur, I received bonus and I start play. Everything ok, so? Next - after my first win in my cashier promotion disappeared!!!!! So, I write with support, that why this???? Support - sorry, technical error. /promotion is very important in cashier because I must play wagering - for withdraw/. Ok, promotion is again in cashier, I play next. After my next win - again this problem, again contact support, ok, repair. So, from 875 EUR I win up to 10000 eur! Vav, I am happy, I WIN!!!! So, I keep playing for fulfillment wagering. Play, play, my account still between 9.000 -10.000 , win-lose, win-lose. Wagering 50% already fulfillment. I play still....................................................and!!!!!!!!!!!!!!!!!!!!!!!!!! ONE MOMENT!!!!!!!!!!!!!!!!!!!!SUDDENLY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DURING PLAY!!!!!! I HAVE 0 - 000000 - ON MY ACCOUNT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I SHOCKED - WHERE ARE MY MONEY????????????????????? WHERE ARE MY WIN??????????????? ONLY 0 - ZERO - ON MY ACCOUNT!!!!! SO, I WRITE SUPPORT - Give me back MY MONEY, WTF?????? AND PLEASE READ - SUPPORT WRITE ME - SORRY, YOU no has entitled to this bonus!!!!!!!!! I no entitled to this bonus !!!!!!!!!!!!!!!!!!!!!!!! Do you understand?????????????? CASINO STOLE MY MONEY AND WRITE ME THAT BONUS , WHAT IS IN MY CASHIER - NOT FOR ME!!!!!!!!!!!!!!!!!!! THIS IS JOKE?????????????? THIS IS FILTH!!!!!!!!! THIS IS VERY BIG REASON CLOSE THIS CASINO AND STORNO LICENCE FOR THIS CASINO!!!!! I have complet history my win in cashier, complet foto and Prtscr my win!!!!! THEY STOLE MY 9000!!!!!! PLEASE, READ AND NO PLAY IN THIS CASINO!!!! AND HERE I SEND MY ALL CONVERSATION... : 1. You are now chatting with 'Steve' eli: Hi Steve Steve: Hi Steve: How may i assist you please? eli: Steve, I have again bad experience today! eli: I play in your casino very long time already eli: and you still write me that your casino will be serious Steve: Sorry but may i know what happen and what problem you get eli: so, today I make deposit, and I cklick on promotion "unlimited cashout" eli: SO? I HAVE PRTSC TOO eli: and - why I now dont have any promotion on my cashier??????????? Steve: Please give a moment Steve: Let me check it eli: ok Steve: Can you please check it now eli: ok, now I have eli: so why I dont see before? Steve: Okay there was some system error eli: why this error? eli: ok, so I hope that your casino is ok now? Steve: Yes we are trying our best eli: nothing withdraw prroblem etc? yes? Steve: Yes Steve: Keep playing and good luck! eli: ok, so I go play eli: thanks, bye Steve: Bye 2. Please wait for a site operator to respond. You are now chatting with 'Steve' Steve: Hi Steve: How may i assist you ? eli: Hi Steve, again problem with cashier Steve: Please give a moment eli: I need play wagering, so if is still error - I have wagering up-date? Steve: Please wait for some moment eli: ok Steve: As our technical team is working on this Steve: Keep playing and we will resolve this asap eli: but the counts wagering if is this error??? eli: ok, I have ok now Steve: Okay eli: I hope that this is last error... eli: bye :-) Steve: We are trying eli: ;-) 3. You are now chatting with 'Mark' Mark: Hi eli: Hi Mark!!!!!!!!!!!!!!! Mark: How may i assist you please? Mark: Hello eli: I play now, and I had on account 9000 and during play I have 0 on account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: WTF???????????????????? Mark: Please give a moment Mark: Let me check your account eli: PLEASE!!!!!!!!!!!!!!!! eli: THIS IS VERY VERY BAD !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: As i have checked your account you was playing with the unlimited cashout bonus Mark: Am i right? eli: YES!!! Mark: Sorry but this bonus was not for your account Mark: You have claimed the wrong bonus eli: BUT I PLAY NOW WITH 9000 ON ACCOUNT!!!!!!!!!!!!!!!!!!! eli: DURING PLAY money disappeared!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: GIVE ME BACK MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Sorry but system did't allow you for this bonus and your bonus were removed automatically eli: I have Prtscr my win!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: WHAT??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? eli: HALOOOOO I WIN TODAY 10000!!!!!! I still play now, and one moment money disappeared!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Yes i have told you the bonus was not for your account eli: how can casino takke my money????????????????????????????????????????????????????????????????????? eli: HALOOOOOO eli: I have prtsc!!!!!! Mark: So if you want i can credit your 250 in your account eli: yes, because today still you have error!!! eli: NO I HAVE more 9000 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I will write about this to xxxxxxxx because this is filth!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: YOU TAKE MY MONEY DURING PLAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: because I win today!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Sorry but please try to understand that this bonus was not for your account eli: I send ALL FOTO MY WIN and about this to xxxxxxxxx and justice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: so give me Steve!!!!!!!!!!!!!!!!!!!!!!!! Mark: That is why your balance got disappered eli: BUT I PLAY WITH 9000!!!!!!!!!!!!!!!!!!!!!!!! eli: and one moment money were gone!!! eli: this is no normal!!!!!!!!!!!!!!!!!!!!!!!!! eli: This is my first chat today : Please wait for a site operator to respond. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. You are now chatting with 'Steve' eli: Hi Steve Steve: Hi Steve: How may i assist you please? eli: Steve, I have again bad experience today! eli: I play in your casino very long time already eli: and you still write me that your casino will be serious Steve: Sorry but may i know what happen and what problem you get eli: so, today I make deposit, and I cklick on promotion "unlimited cashout" eli: SO? I HAVE PRTSC TOO eli: and - why I now dont have any promotion on my cashier??????????? Steve: Please give a moment Steve: Let me check it eli: ok Steve: Can you please check it now eli: ok, now I have eli: so why I dont see before? Steve: Okay there was some system error eli: why this error? eli: ok, so I hope that your casino is ok now? Steve: Yes we are trying our best eli: nothing withdraw prroblem etc? yes? Steve: Yes Steve: Keep playing and good luck! eli: ok, so I go play eli: thanks, bye Steve: Bye eli: This second : Mark: Sorry as per rules system did't allow you for that bonus eli: Please wait for a site operator to respond. You are now chatting with 'Steve' Steve: Hi Steve: How may i assist you ? eli: Hi Steve, again problem with cashier Steve: Please give a moment eli: I need play wagering, so if is still error - I have wagering up-date? Steve: Please wait for some moment eli: ok Steve: As our technical team is working on this Steve: Keep playing and we will resolve this asap eli: but the counts wagering if is this error??? eli: ok, I have ok now Steve: Okay eli: I hope that this is last error... eli: bye :-) Steve: We are trying eli: ;-) eli: YOU STOLEN MY MONEY??????????????????????????????????????????????????????????????????? eli: I WILL WRITE ABGOUT THIS TO EVERY WEB - ASKGAMLERS, LCBBONUS, CCJ -EVERY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I HAVE COMPPLET DOCUMENT eli: FOTO MY WIN eli: PRTSCR Mark: We apologize for this but if you want then we can credited your deposit money i.e 250 eli: NO,I DO NOT WANT250, YOU IS CRAZY?????? I HAVE 9000 ON ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: BACK ME MY MONEY IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Sorry but this is not possible to credit the 9000 as you was unable to play with that bonus eli: IF YOU NO GIVE ME MY MONEY BACK - YOUR CASINO VERY QUICKLY CLOSE , BECAUSE THIS IS VERY BIG filthiness !!!! eli: BUT 9000 IS MY WIN TODAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I KNOW, YOU AFRAID THAT I WILL HAVE COMPLET WAGERENG SO YOU STOLE MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!! eli: YOU IS PIG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: DURING PLAY YOU STOLE MY MONEY???????? THIS IS REALLY IN CASINO????????????????????? Mark: No that is not an issue eli: YOU LICENCE MUST CLOSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: GIVE ME STEVE!!!!!!! Mark: Please understand and be patient with us eli: WHAT UNDERSTAND ???????????????????????????,,WHAT???????????????????????????? THAT YOU STOLE MY 9000 ?????????????????????????????????????????? Mark: I will forwarded your account to our senior accounting team eli: I GO WRITE TO xxxxxxx ABOUT THIS, AND I HOPE THAT I WILL LAST PLAYER ON YOUR CASINO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: NO I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: NO ACC.TEAM!!!! eli: I PLAY NOW!!!!!!!!!!!!!!!!!!!!!!!!! eli: WITH 9000 Mark: They will check your account and we will inform you asap eli: I HAVE COMPLET FOTO!!!!!! eli: I HAVE PRTSCR MY PROMOTION AND MY ALL WIN TODAY!!!!!!!!!!!!!!!!!!!!!!!!!! eli: so where I HAVE MY MONEY?????????????????????? Mark: Sorry please wait for 48 hours Mark: As you will get email from our accounting team eli: NO, I NEED NOW MY 9000 AND MY PROMOTION BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: BECAUSE I KNOW THAT TOMORROW WILL BE LATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: I WANT PLAY WITH MY WIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: SO Give me back MY MONEY ON MY ACCOUNT!!!!! eli: YOU ´HAVE 5 MINUTE, IF NO - I SEND COMPLETE AS COMPAINT TO xxxxxxx FOR OTHER PLAYERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mark: Please wait for 48 hours as i have told you eli: IF YOU OFFER ME 250 EUR, SO YOU KNOW VERY GOOD THAT YOU STOLE MY MONEY!!!!!!! eli: NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! eli: CALL ACC.TEAM NOW!!!!!!!!!!!!!!!!!!!!!!!! Mark: Our accounting manager will contact you asap! eli: I DO NOT WANT WAIT 48 HOURS!!!!!!!!!!!!!!!!! eli: I PLAY NOW WITH MY WIN 9000 eli: SO WHY YOU STOLER MY MONEY DURING PLAY????????? Mark: Sorry but you must wait for 48 hours eli: CALL ACC. TEAM NOW!!!! Mark: We did't stole your money as you were unable to play with that bonus eli: YOUR CASINO IS WORST FROM CASINO RIVAL!!!!!! SO, I WAIT 48 HOURS AND IMMEDIATELY I WILL SEND MY COMPLAINT, YOUR CASINO JE FILTH! Mark: Unlimited cashout bonus is not for your account! eli: VERY VERY FILTH!!! eli: BYE! Mark: Bye eli: SO WHY I HAVE UNLIMITED OFFER ON MY ACCOUNT??????? eli: IF NO MY ACCOUNT?????????????????????????? eli: IF I LOSE - IT IS OK, IF I WIN - NO FOR MY ACCOUNT???? eli: YOU IS LIE!!!!!!!!!!!!!!!!!! Mark: You have received an mail of max cashout not the unlimited cashout eli: OK, VERY GOOD FOR OTHER PLAYERS - I HOPE THAT OTHERS PLAYERS WILL NOT PLAY ON YOUR CASINO!!!!!! Mark: Our accounting manager will contact you asap eli: BUT IN MY CASHIER WAS THIS OFFER!!!!!!!!!!!!!! SO Do not talk crap ME!!!!!!!!!!!!!!!!!!!!!! eli: BYE Mark: So please be patient with us Mark: Bye eli: NO, NOTHING PATIENT, BECAUSE YOUR CASINO IS FILTH! BYE, LIAR, I WAIT ANSWER FROM YOUR MANAGER!!!!! eli: AND SEND COMPLAINT Mark: No need to send any complaint Mark: We will try to resolve this issue asap eli: NO, I WILL, BECAUSE OTHER PLAYERS MUST KNOW ABOUT THIS!!! eli: SO, I WAIT 24 HOURS, UP TO TOMORROW, IF YOU NO BACKK MY MONEY - I WILL PREPARE MY COMPLAINT. BYE. 4.You are now chatting with 'James' James: Hi James: How may i assist you please? eli: James, I want my money back!!!!!!!!!!!!!!!!!!!!!! eli: yesterday you stole my money during play eli: you write me , that today you send me mail from acc.team eli: I win yesterday 10000 eur eli: and you stole my money!!!! eli: DURING PLAY eli: and my deposit 250 too eli: SO???????????????????? James: Please give a moment James: Let me check it eli: you still only check and my money are gone!!! James: I have checked your account James: Your money was disappeared automatically eli: WTF?????????????WHAT???? James: Because you was not able to play with the unlimited cashout bonus eli: I not able play - SO WHY THIS OFFER IS IN MY CASHIER???????????????? eli: IF I WIN - SO NO ABLE , IF NO WIN - OFFER OK, YES???? eli: YOU IS CASINO OR JOKE????? James: Not that is not the issue James: As we have send you an email regarding our new summer special 710% eli: BUT YES!!! because I win big money so you quickly stole my money!!!!!! eli: why this offer was my account - in cashier???????????????????????????????? eli: HM????????????????? James: We can do one thing for you James: We can credit your deposit money i.e 250 euro in your account eli: yes, please give me MY money and this play will be LAST in your casino!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! James: And you can make a withdrawal for this 250 euro James: You are the special player for our casino eli: and about this I will write to xxxx+ send all FOTO and PRtSc my win - for OTHER players, and I hope that your casino will not have no player anymore! James: Keep playing with us James: Please try to understand and be patient with us eli: yes, of course, you back me 250 eur ha ha ha - and stole 9000 my win - 100% fairly!!! eli: your casino is worst from casino RIVAL eli: give me my money!!! eli: and I go prepare complaint about this - and for media too!!!! James: Eli please try to understand the terms eli: no!!!!!!!!!!!!!!!!!! if this offer no for me - so why this offer is on my cashier???????????????????? eli: when I started playing - did you know, so why I play next????? James: Please don't do this as you know earlier you have receive so many cashout from our casino eli: and if I win - only later you stole my win!!!!!! eli: your casino and Crazy Luck - 2 worst casino on Rival - I will write about this everywhere!!!!!!!!!!!!!!!!!!! To Rival. to ask, LCB etc, media and Law - and I close your casino for me FOREVER!!!! eli: Give me my deposit now!!!!!!!!!!!!!!!!!! James: You know earlier you received so much cashout from our casino James: Winbig is very lucky for you eli: yes, because I write about your dishonest practices!!!! eli: Why this lucky if I not can withdraw win????????? ha ha ha you is joker?????????????????????????????????????? James: You Can try your luck again with us with our summer special bonus eli: YOU STOLE YESTERDAY MY WIN 9000!!!!! eli: THIS IS LUCKY CASINO????? eli: SO, i MUST PREPARE COMPLAINT , SO GIVE ME 250 EUR!!!! James: We did't stole that your money got disappeared James: Please give a moment James: Please go to the cashier page and claim the comp balance eli: ok, BYE FOREVER!!! thank for my last play and my stole win! AND TOMORROW YOU CAN READ MY COMPLAINT. BYE
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zuga
10 years ago
0.1 / 5
there was no replies from their casino in few months, so no idea if he is still working there...
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sissi1
10 years ago
0.5 / 5
OMG..... :-( this casino must close, because they still have problem........And manager Raul still working in this casino, you know?
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