"Almost in every casino with microgaming software I am depositor because are active and enough fair. Let me explain what happenned in one day. A long , long time already signed up in casino mate to get welcome no deposit bonus and thats all what I played in that time. Couple of monts later in Golden Riviera. 1st deposit bonus was so nice then I couldnt miss that. After deposit I see in account only 20 EU what I transfered and nothing more. No match ? no spins? I was thinking can happen so calmed start live chat. from Support I heard that welcome bonus expired already and my account existing 6 monts already. I tried to find any prove like confirm email or even more info from support what a hail?System somehow mixed up casino mate with riviera and in unfriendly atmosphere just let it go. More then hour they try make fool with keep talking that I have already accunt with them. How player should know that is possible to login in mate with golden riviera account? iven in software ver can be switched. Other example now. I remember one campaign from fortune longue group with nice rewards for keep wagering. I deposited I think in every casino signep in this group so redflush, platinumplay, royal vegas ..Doesnt matter where I win ned fs or loyality points. Everything was added in casino la vida . For exammple I discovered 20 fs suntide in europalace but support couldnt find them me either. In next day problem resolved when check lavida. I recognized different rewards what I saw notifications in in the past other casinos from the same campaign. I want to say sorry for my language I know its not good enough and very often my stories are not completlle explained"