Online gambling is completely and totally regulated in Estonia, and they're a good model of how it should be handled. Estonia is a green-level online gambling jurisdiction with full regulation of all types of gambling on the Internet. Estonia is located in eastern Europe. It borders the Baltic Sea to the west and the Gulf of Finland to the north. It borders Russia to the east and Latvia to the south. It's also located about 30 miles south of Helsinki, Finland across the Gulf of Finland.
All forms of online gambling are regulated in Estonia, and they are an excellent example of a country that has solid regulatory guidelines that provide the right incentives to players and operators to make sure that things run smoothly. Online gambling is regulated by the Estonian Tax and Customs board, and while it used to be that servers for operators had to be located inside of the country, 2012 saw the end of that restriction.
With reasonable, but strict, guidelines for licensees and favorable tax rates of five percent (in addition to flat licensing fees), Estonia has attracted a fair amount of operators. Because they allow foreign operators to become licensed and offer their games to players from the country, players have less of an incentive to play with unlicensed sites.
There are two licenses that have to be acquired to operate in Estonia. The first is called an activity license, and it establishes the reliability of the company in question. It also establishes their ability and willingness to adhere to their regulatory requirements. The second license is called an operating license, and it's more game-specific in nature. The activity license does not expire unless it is revoked by the Tax and Customs board, but the operating license has to be renewed every five years.
Estonia has been very serious about keeping players on their sites. They've went so far as to fine Internet service providers for not blocking sites that they have listed as needing to be blocked, and they've also attempted to block financial transactions through the banks for unlicensed gambling.
While they're very serious about enforcing their regulatory boundaries, they're also serious about keeping the industry clean. Along these lines, there are clear avenues for players to escalate complaints, and these complaints are taken very seriously. Operators can face fines, losing their licenses and other disciplinary action if they do not adhere to the regulatory guidelines.
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"Videoslots confiscated $25,000 and closed account without notifying account owner I just had a really unpleasant story with videoslots. They closed my account and confiscated about $25,000 of winnings, all of this without even bothering themselves with notifying me via email, yes, you heard it, videoslots closed account without notifying owner of it. Recent chat log with support, after account been banned for some time now Adam L: How can I help you? 04:39Anatolii: whats happenin with my account? 04:39Anatolii: i don't recieved any email 04:40Adam L: Your account is locked for a security review, we will contact you via e-mail with information regarding this 04:40Anatolii: you told me the same yesterday 04:40Anatolii: but i still waiting Adam L: Yea but you should receive a e-mail about this soon Adam L: I do not have more information right now unfortunately As I found out this from my friend later, this was done on grounds that I was multi-accounting. My account is fully verified by videoslots by the way and my Skrill account which I used for deposits also fully verified and has many years of transactions. I didn’t use any bonuses on videoslots, ever! Because this is what most people accused in multi-accounting do. My account was used by me and my friend and videoslots management was very well aware of this before and was okay with this! My friend is a Russian high-roller, casino blogger, casino owner and one of the biggest affiliates in Russia, he also likes to stream, which we occasionally do together and I have a lot of proofs of this. Here, for example, we are streaming at RedStar casino together https://youtu.be/ihBrJc_7rIA?t=976. We been streaming together for years now I must say. So on November of 12 he asked me to create an account at videoslots so that we could start streaming there. Naturally I went to his blog about casinos (which is by the way top 1 affiliate website in Russia) to find about videoslots there. I know that his blog always has the most recent “mirrors” of websites, since Russian internet providers always ban casino websites lol. So anyways, I went there for a “mirror” and soon enough made account at videoslots. The main problem here, as I already stated, is that videoslots management was very aware of me and my friend playing together on one account, as we contacted them previously and they had no problem that my account was being used by us, and I provide this chat log below with videoslots vip manager as a proof, it’s my friend speaking there: 1/17/2017, 12:21:23 PM Kennyc_VS : Hello :) Kennyc_VS : Hope youre doing well. I've looked into your account and it seems like we're still missing a few documents we requested. 1/17/2017, 12:38:53 PM ttrcasinoru : hi ttrcasinoru : who are you? ttrcasinoru : ahh Kennyc_VS : My name is Kenny, i work for Videoslots. I'm the Head Of VIP. ttrcasinoru : you are from VideoSlots Kennyc_VS : i am indeed mate. ttrcasinoru : it's actually my friends account ttrcasinoru : we play togethet ttrcasinoru : did u see our stream? ttrcasinoru : https://youtu.be/boG74oBcaLc Kennyc_VS : Yeah i saw the video :) Kennyc_VS : Fun stuff! :) ttrcasinoru : so we waiting when will be ok and resume to play ttrcasinoru : is it possible to increase the maximum limits? Kennyc_VS : Which limit do you refer to? ttrcasinoru : i don't known Kennyc_VS : :D Kennyc_VS : hard for me to help then mate :) ttrcasinoru : actually we plane to play in various casinos 1/17/2017, 12:42:30 PM ttrcasinoru : because i am promote new website ttrcasinoru : http://slotrunners.com/threads/videoslots.1486/ ttrcasinoru : will be create if you can share someone who can reply in this topic Kennyc_VS : Haha i see ttrcasinoru : and i will play u at top1 of our rating) Kennyc_VS : so you want to increase the deposit/withdrawal limit then? ttrcasinoru : on slotrunners ttrcasinoru : yeah ttrcasinoru : about 100k$ ttrcasinoru : now is 40? Kennyc_VS : 30. Kennyc_VS : Will have a look Kennyc_VS : however, i need to speak to the owner of the account to be able to do anything, due to safety reasons. ttrcasinoru : yeah, sure ttrcasinoru : he is sleep now i think) Kennyc_VS : Can you please email me to VIP@Videoslots.com - from the email registered on the account, and the account holder. ttrcasinoru : ok ttrcasinoru : i will say him to do it ttrcasinoru : what kind of docments are missing now? And here’s a screenshot proof of this happening http://i.imgur.com/0aP7p4k.jpg So, as you see, it seems like videoslots vip manager had no problem at all with this, they even made a cashout for me the previous to this story day, all the while knowing this. I guess the win wasn’t significant enough and they didn’t bother themselves with it, as it was a good hype for casino, a high-roller stream. Here is this stream after which I was allowed to cashout: https://youtu.be/boG74oBcaLc https://youtu.be/7Sn2205YPrY After next session, however, they didn’t allow me to cashout winnings as my friend had a huge winning session by the end of which he had $60,000 on his balance (during the stream the number even reached $90,000). You can see proof of these winnings in two following videos: https://youtu.be/7REK8RCfi48 https://youtu.be/Pd1BY1g5BpQ As I see it, videoslots applying their double standards on me, as I know for a fact, that some other twitch streamers partnered with videoslots using same account to stream there too, I just don’t want to call the names here. So here it is, they banned an old account of my friend too, which had tens of thousands of lost deposits, why don’t they return those money too if they think what they just did is righteous? Or it’s all good while you losing and suddenly became strongly prohibited once you win big? Is that right? The main point I’m trying to make here, is that videoslots management was well aware of that me and my friend were using same account for streaming, they let us depositing and playing while there were no big wins, once we won substantial sum, they confiscated all winnings. My friend made a video-explanation of this situation https://youtu.be/SYAtdia5LEk "READ
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