Affiliates will continue to receive their commissions despite program suspension
Affiliate marketer uncertainties over the SmartLive Casino affiliate program may have been allayed by a further statement from the new management this week following the sudden departure of the last md recently (see previous InfoPowa report).
In the latest development, the most important information for affiliates was that although the SmartLive affiliate program remains suspended for the next couple of months at least, existing affiliates will continue to receive commissions on players they have directed to the site.
The Smart Live statement reads: "....during the closure period, existing affiliates will continue to be paid for the revenue generated by existing customers referred. Each one of our affiliates will be provided with a specific report showing all the values and the amount of updated commissions as soon as the program is live again.
"We are honouring our Lifetime revenue commissions and have no intention to renege on this. It is just that whilst we are sorting out the issues affiliates will not be able to view statistics.
"Finally as a gesture of good will once we are 100 percent confident that everything is stable with the program, we will be ready to reward all existing affiliates with an increased flat rate of 40 percent commissions on net revenues for the first 2 months once we re-launch the program. We hope that this clarifies our situation and looking forward to seeing you all again soon when we have better news!"
The statement makes no comment on the Income Access denial that it had been responsible in any way for the SmartLive affiliate glitches.
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