Judging by posts on the affiliate community website Casino Affiliate Programs and a rapidly widening selection of affiliate websites, another affiliate scandal is brewing.
This time it involves the Red Hot Revenue affiliate management program, which apparently handles the affiliate affairs of Playtech-powered online casinos like Giant Vegas, Nuts Poker, Sierra Star and
With the Grand Prive issue (see previous InfoPowa reports) still rankling with many affiliates, this new crisis is likely to attract plenty of attention, with some affiliates already starting blacklisting procedures.
Posts claim that Red Hot Revenue has been "stiffing" affiliates for over a year and ignores communications. One poster wrote: "The issue with the Red Hot Revenue affiliate program is well known - affiliates have not been paid for over a year, and they are impossible to contact/get replies from."
Like the Grand Prive dispute, the issues with Red Hot Revenue are spilling over onto Playtech, the software provider for the casinos concerned. The provider has so far reportedly declined to get
involved in what it presumably regards as an affiliate row with an affiliate program with which it is not directly or commercially connected.
Affiliates have used the now well worn argument that if a casino allows its affiliate program to stiff affiliates, then doing the dirty on its players is a likely sequel.
Affiliates approaching Playtech in the hope of support have made little progress, it is alleged. One poster wrote: "I have been in dialogue with the complaints officer, Sarah Wray, at Playtech for approx. half a year now. She has informed me that they are in contact with their licensee, and that they were applying pressure on them.
"However, the dialogue has now shown not to be fruitful, and Playtech has informed me that they have no power over their licensee. Thus they are accepting that their licensee are continuing to operate their casinos and the affiliate program, but without the intention of paying affiliates. I think it is unacceptable that a software provider can let this happen and just say that they have no power over their licensee. The software provider is the only one who has the power to pull the plug when something like this happens."
When InfoPowa went to press there had been no response to invitations extended to Red Hot Revenues to present their side of the dispute.
All News Categories
- General Gambling News (6848)
- Gambling Law & Society News (3448)
- Casino Games (3060)
- Casino Software (2904)
- Land Based Casino News (454)
- Promotions & Bonuses (282)
- Casino Banking (200)
- Casino Tournaments (111)
- General Poker News (53)
- General Sportsbook News (40)
- General Bingo News (37)
- LCB News (28)
- LCB Approved Casinos (21)
- Casino Warnings (17)
- Bingo Software (11)
- Bingo Games (9)
- Online Poker Tournaments (5)
- Predatory Terms (4)
Most Viewed ArticlesSee all
Live activity feed
"Hi Casinista932, This is Jack Jelinek from Winaday Marketing Department. First off, many thanks for chosing our casino site among many others in order to deposit, and have fun playing our games, furthermore congrats on turning your initial deposit into a withdrawal of double the deposit amount. Cool, so far so good. During the verification process that we are required to carry out before sending out any winnings, you have been asked to provide us with two documents that would verify both your personal identity and your postal address, which you did indeed, having provided us with the bank statement and a copy of your national id. Until this point it all looked like a promising start of a new relationhip. But sadly then it turned sideways --- As the provided copy of your id was rather lowres, you were then asked for a hires copy of the id, followed by a request of taking a pic of yourself holding the id which --- as hobitgirli mentioned, is nothing unusual when it comes to cashing out from online casinos --- sadly you refused to provide us with. Too bad this turned out to be such a major obstacle for you, especially if a 30 EUR feature phone would do the trick --- or perhaps any of your friends might help you out there snapping the pic on their digital camera or a smartphone if you don't own any of those --- and when we would be willing to give you as much time you would need to obtain these... Since you went 'verbal' about your decision, our Fraud and controlling dept. has decided to politely 'walk you away', by voiding the winnings, refunding your initial deposit and placing your account under permanent suspension. Too bad it didn't work out for us. Nonetheless, let me stress out that *you* made the decision to part our ways by not providing us with the required docs, while we had every intention not to disappoint you by not paying out your winnings. After all, Winaday --- let alone its sister site Slotland, paying winners since 1998 --- has been around for 8 years, and has paid out millions in winnings to many many thousand players so far. Which can be easily attested by checking a number of comments on this forum alone, many of which being made by players who not only were lucky to claim a sizable exclusive freebie that we offer through LCB, but also luckily turning it into a cashout, without actually depositing any money on their own... Lastly, purely as an act of good will, we will still be happy to send you your winnings on condition that you can deliver the requested piece of documentation *within 1 week from now on*. Yes, that is even if you no longer wish to play any of our 100% unique slot and casino games, such as Birthday Bash, Power Keno, or Tens or Better, that you seemed to have enjoyed the most. Can it get any better than this? Cheers Jack "READ
"Hi MzCoraE, This is obviously an error since tourneys from certain casinos are added to our list automatically. This error has been reported to our admins and will be removed shortly. Please note that we do not promote other sites' tournaments because we have our own exclusive ones and the whole section on our forum dedicated to the exclusive tourneys. "READ
"Yes, I have noticed the same thing. I think it is very rare to get free spins for new slots nowadays. There were a couple of casinos who would have such "promo" for their players, but not anymore. I don't believe that a few free spins actually can financially hurt casinos. "READ
lcb activities in the last 24 hours
- new members
- members online
- guests online
- new posts
- free games played