"It was only a call centre, claims operator"
The news reported yesterday about the Serbian police raid against Go Wild Casino for its allegedly illegal online gambling venture. Today, the casino issued a statement, announcing that the offices searched and investigated were those of their call center.
On this occasion, Go Wild Casino stated: "First of all we would like to apologize for the inconveniences caused to any of our clients or affiliates, and inform clearly that all withdrawals, deposits and game-play remains flawless and will not be affected at any time. All affiliates tracking data will be restored for our partners and our affiliate program services will be back online shortly.
"As part of our objective to provide the best and most reliable services to our clients and partners, our Customer Care and Support Services are managed by a specialized company, who works very closely with our casino management in an endeavor for excellence. Unfortunately, one of their vengeful ex-employee that was recently dismissed (due to poor performance) decided to try to harm and damage the company by using false accusation to the law enforcements.
The customers were assured that "at the moment they are resolving this matter with their team of lawyers and we hope that very soon they will start providing the best services possible as they have done up to this point.
"In the meantime, we advise all our customers to keep enjoying the games and software, as well as our banking services for all their financial transactions. Any queries can be sent to email@example.com and we will do our best to provide you with a reply as soon as possible," it was concluded in the casino statement.
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