UltimateBet glitch

Reports earlier this week that a winner's payout had been given to the loser of a hand at UltimateBet.com (see previous InfoPowa report) have been followed by further incidents, suggesting that the original mis-payment may not be an isolated incident.

Posts on Casinomeister, poker forum 2+2 and the UltimateBet blog at http://blog.ultimatebet.com/2008/12/hand-1162170993/#comments indicated at least three other highly questionable payouts to the wrong players had been made, suggesting a glitch in the recently upgraded Cereus Network software used by UltimateBet.

In one incident, a player claimed that he had been congratulated for finishing 16th in a tourney...before the last two cards hit the table. And at stage #1165492664: Razz Normal $0.25/$0.50 - 2008-12-22 12:55:02 (ET) a player who was apparently sitting out was awarded a pot. In yet another incident, a player waiting for a big blind was allegedly awarded part of the pot, which appeared to be confirmed by a re-player at Tableratings.com.

The positive side to the incidents is that both UltimateBet owner Tokwiro and the Kahnawake Gaming Commission have reacted to early alerts sent by concerned players. Tokwiro COO Paul Leggett has promised on the company blog that the investigation is underway and will report back, and a spokesman for the KGC confirmed that the regulator was also studying reports and monitoring the situation.

However, the KGC spokesman said, it was essential that players with a genuine and substantiated issue lodge a formal complaint with the Commission, rather than relying on merely posting on industry message boards. He confirmed that the player "Doubleballer" in the original incident had now been paid the full value of the pot, although he had not actually submitted a KGC complaint, and said that the Commission would investigate all legitimate and factual complaints it was sent.

"What does slow things down is when forum posters randomly send disparaging comments to the KGC about an operator, but don't substantiate any claim or provide any intel which would be of use in opening an investigative file," he observed. "If there are legitimate claims, I would encourage any potentially wronged players to contact the KGC."

Live activity feed

Swipe left or right to see more

lcb activities in the last 24 hours

  • 31
    new members
  • 596
    members online
  • 17645
    guests online
  • 136
    new posts
  • 12855
    free games played
Join the club

Highest Community Rated Online Casinos

Swipe left or right to see more

Latest forum posts

Join today and start earning rewards

You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
S logo

Report to moderator

Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

Please note that your email address will be revealed to the moderators if you use this

Select Language
Search Results