Peak Entertainment, the well established parent company for SunPoker.com, Omni Casino
.com, has announced that its move to the Playtech platform commenced December 19 (see previous InfoPowa report) is proceeding smoothly, and that existing players will continue to have access to its former Cryptologic software until January 15th 2009 to ensure a gradual changeover.
The group has published an FAQ at: http://account.focalclick.com/Public/FAQ_ipoker.asp to assist players with questions about the switch.
Players will be able to login to both the old Cryptologic system and the new Playtech backend by visiting www.focalclick.com, using their existing login information for either system.
Affiliate marketers servicing the sites can also view an FAQ at: http://account.focalclick.com/public/newfaqs.asp
Tracking arrangments are especially addressed by the company, which advises affiliates:
"If for some reason you don't get around to changing trackers right away, we will have a redirect script in place so that if a player clicks on an old tracker with an old Cryptologic tracking link or yours, they will still navigate to that property but your new Playtech tracking link will be replaced.
"Thus, you will receive credit for this player on the Playtech network. We encourage you to make all efforts to update your trackers to the new Playtech ones.
"If you have a payment method of either "Check" or "Affiliate Speed Pay", your banking information is stored on our new backend only. You will not be able to view it in the backend of your affiliate account. We are working on updating this so you can see your payment method listed. Just know that we have it stored on our system."