Gorilla Casino Placed on LCB Warning List for Refusal to Pay Players

GorillaCasino has been placed on LCB’s warning list and its representative has been removed from our list of approved casino reps.

Things began to look a bit fishy in February 2015 when a member reported being charged fees to receive a payout to an e-wallet. This is unusual but there were no reports of non-payment at this point. Within days another member reported waiting two months for a withdrawal of 1,550 Euros. The player made several attempts to contact live chat having waited for hours only to be ignored. It was then that the member took to the LCB forum for some help. The player had previously received a smaller payout of 160 Euros from GorillaCasino.

The Casino Rep claimed that the Fraud Department had proof that the player was defrauding the casino by using the Martingale System while playing Roulette. The player claims to have never played Roulette at GorillaCasino.

LCB made attempts to mediate on behalf of the member but the casino stopped responding to our emails. There is nothing in the casino’s terms and conditions that prohibits the use of the Martingale System. Even if there was, this strategy is not illegal and doesn’t give a player an advantage over the casino.

The player claims to have played Slots and Blackjack so LCB requested the history from the casino, which they failed to provide. As a result of non-payment to players, ignored communications and failure to honor its own terms and conditions, GorillaCasino and its sister site, 770Red Casino, have been placed on LCB’s Warning List.

We recommend that players avoid these brands at all costs. As it stands, there is no indication that you will be paid and claims with both casinos remain unresolved. More details : GorillaCasino and 770Red Casino complaints
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    Cat50

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    Wow, with a name like gorilla who would have guessed. I like when casinos pay out the same way they are quick to take your deposits. I am glad LCB puts the warning sign by casinos who continue to exhibit rogue behavior, so that any new members who happen by here will be duly warned. If they decide to ignore the warning and play anyway then IMO they deserve what they get.
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    pinkxxx

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    That's good they came up on the warning list before more players end up in a non paying battle . This is why Forums like this are so important . LCB gives informative information to all its community to save the player head ache and heart ache . I never deposit from blacklisted casinos . I always check to see if LCB has them blacklisted or not . LCB is growing , If casinos are smart they will play fair and stay off these blacklist , or else in the long run they will lose many customers .
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    CashJo.

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    Glad to see that LCB is so involved with the well-being of its users. But in this case I can strongly say that I am proud of you, LCB, for the good work you are doing for online players and from the article I can say that LCB is very thorough with its investigation into online casinos. Keep up the good work LCB and keep "fighting" for us.
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    CBG

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    So glad I read this. One must be aware of these cheating casinos. thanks LCB!
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    barebones

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    I was kind of surprised to read these news, but I've heard few players complaints about Gorilla casino too. My own experience was bit confusing- while Gorilla support were really helpful and kind, 770Red support wanted me to deposit more than I intended to and was kind of unprofessional. And anyways, they should have provided players' game history and then everything would have been clear. But yes, I will stay away from them too, there is no point to risk money.
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    Efti

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    It's always a good thing when casino rogues are named and shamed publicly. Unfortunately, it's usually after a number of players have already suffered from a site's misconduct and, even worse, there are many unsuspecting customers out there who continue to deposit and play at such shady places without knowing their funds are at great risk.
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    sharpe

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    Good job from LCB to move that casino in the warning list, obviously they are a cheaters and deserve that, If they were not they should contact all the players that awaiting payments and explain what are the violations they've made, if there are any. And the casino even stop responding to the LCB mails, that is a confession of guilt.
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    mdacic

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    It is shame that exist casinos like this. I don't understand why they don't payout players and I hope after this news that they won't have players at all. LCB doing great job with their warning list and they should have more news like this because more news like this will help players to avoid scam and play at real casinos.
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    catapultaudio

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    EEEk, the fraud department claims to have proof that the player "defrauded" the casino by using a martingale roulette system.. Are they for real??? Any casino with an ounce of credibility would be encouraging players to use such a system because they know sooner rather than later there going to lose their whole balance in one drop when things dont go their way!
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    seculla

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    And again LCB proves how much they care for their members, and not just for their members but for all players that are gambling online. I still can't believe that there are so many "scam" casinos that are refusing to pay fairly won money to their players, and I want to say that we are all thankful to you LCB for warning us to stay away from such casinos and also helping us for every problem that we have. LCB you are the best!

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