EypoBet Lands on LCB Warning List

EypoBet may encourage players to spend their Euros but they can’t get it together when it’s time to pay winners. Their rules seem to have one goal in mind and that’s to make life difficult, if not impossible, for players. They were listed on LCB in July 2014 and in less than one year it has earned a spot on our Warning List.

The casino rep joined our forum and by February 2015 we began receiving reports of nonpayment issues. A member was owed €6000 since November 2014 and although a portion of the winnings were paid out, getting the remainder was quite the challenge. LCB contacted the casino on behalf of the player and it wasn’t until early April that the balance was paid in full. Unfortunately, you read that correctly, it took six months for them to pay. For full detail on complaint please see this forum complaint: Delayed payment complaint

We are happy to see that this particular issue was resolved; however it should not have taken such efforts to get it done. We have to wonder how many other players are being plagued by this casino and it predatory terms.

EypoBet has laced its terms and conditions with some alarming points starting with section “2. Account Rules”. Let’s take a look at the shadiness, shall we?

Section 2.1 states “These amounts are considered as final and are not subject to any dispute” when referencing deposits, withdrawals and account balances. There certainly is a dispute when you refuse to pay your players!

Jump down to 2.13EypoBet reserves the right to close down existing accounts without explanation.” This gives them the license to close out accounts with absolutely no accountability.

Brace yourselves, this next one is an eyeful of pure thievery:

2.14If the User lacks gaming activities (has not placed a bet) for a period of 2 months and does not have a pending withdrawal, then after these 2 months, the User’s account will be deemed as “Inactive”. Once the account is deemed to be inactive, EypoBet reserves the right to charge an administrative fee of 10% of your EypoBet Account balance at the time the account was deemed to be inactive. You authorize EypoBet to charge this fee from your EypoBet Account on the first day following the day which your EypoBet Account is deemed inactive, and on that same day of every subsequent month that your EypoBet Account remains inactive. EypoBet will stop deducting the fee from the User’s account balance if the account balance is zero or if the account is re-activated...

As if that wasn’t bad enough, they added another rule for accounts that remain inactive for six months in section 2.36. Not only do they reserve the right to close your account after it has been dormant for 6 months but they lay claim your entire remaining balance!

Players cannot withdraw more than €5000 per month “unless a larger amount has been agreed by prior arrangement” per section 2.40 of the T&C’s. So perhaps every player should notify them upon registration that they intend to win a Progressive Jackpot. With NetEnt and Microgaming software, Progressive Jackpot wins are a real possibility not to mention the fact that a withdrawal maximum of €5K is incredibly low.

Speaking of player intentions, here’s another ridiculous rule that punishes players for planning to win:

2.43A player who wagers high value hands with the sole purpose of rapidly increasing bonus bankroll, then proceeds to drastically decrease their bet values (less than half) without having reasonably decreased his/her bankroll, will be considered to employing unnatural betting patterns for the purpose of gaining advantage. Such cases may require the Casino to immediately disqualify the bonus and any winnings therefrom derived. Each case will be investigated and acted upon accordingly. This type of game-play is thus strongly discouraged.

In other words, planning to win at their casino is illegal. There are no systems that favor the player long term, so there is no such thing as "unnatural betting patterns for the purpose of gaining advantage".

This next predatory term is poorly written and difficult to understand.

2.44Any player found to be employing a strategy by which the player places high value bets while playing on any game with specific bonus weight decreased to or less than 30% (any table game, card game, video poker etc.) and then proceeds to place bets of a value less than their current average bet while changing game type to higher weighted games (slots, scratch cards etc.); such player will be immediately disqualified from the bonus and face enforcement where the player’s account may be closed. In such regard no discussions will be to be entered into.

The entire document is shocking and we encourage online players to avoid any complications and run far, far away from EypoBet. Again, we were successful in assisting our member to receive all funds owed but the saga took six months too long to resolve. Until EypoBet modifies these cut throat rules and shows a pattern of processing withdrawals in a timely manner, they will remain on LCB’s Warning List and may even score a spot on our Blacklist.

  • No avatar medium

    OOPaloo

      Sr.Newbie
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    It feels like too much work sometimes to try out a new casino, because you have to read the terms and conditions, which can be very long and sometimes a bit too complicated to understand instantly. This is why I play and deposit most often with the tried and true casinos I know have treated me well with payouts in the past. I wish that somehow online casinos could standardize and simplify their terms and conditions so players would know what to expect from the first without having to bother with so much study of t&c's and worry about who is (or will prove to be) trustworthy and who not.
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    pinkxxx

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    Is it my imagination or are there more and more casinos blacklisted for one reason or another. They are popping up everywhere. Its a good thing we have forums and such to keep players aware and informed especially with more and more getting complaints for no or slow payouts ...outright cheating or scams . You have to do some homework before playing at a casino youre not used to , or you could end up getting burned in the end.
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    slotomaniac

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    money fux
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    Hi guys! I don´t think to put it on black list, I have won a tournament there, 200$, and I could withdraw it because I won real money ( 1-3. places got real money). their support is always friendly with nice gifts, but you should not take two free bonuses in a row, maybe that´s why many people have probs with them. It is really easy to get a free bonus via live support.Just ask for it. I got a free tenner 2x, and sometimes frespins via email.But I´m a depositer and of course they have a lot of work to do.their slots are lousy.I haven't really found a slot I really like.At any other casino group I have my favorite slot, not there, but their tournaments are awesome, yours sloto
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    marcos2012

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    it is regrettable .. I always try to do a search on the casino before depositing my money, is very important to check if the casino has many complaints this helps to avoid a big headache,the experience I had was a casino That It Took 45 days to pay me, they said the payments processors were in trouble, but I knew it was a lie .
  • No avatar medium

    CashJo.

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    This attitude can't be tolerated! From the 2.43 section I can understand that if you bet big and you win you can't decrease your bet by half until you lose most of your bankroll? What happens when, for example, I play on 10 euros bet and I win 100.10 euros and I want to even to sum to 100.00 so I can cashout (one hand on 0.10 euros after the 10 euros bet). They consider this unnatural betting? WOW
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    play3r211

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    I have made a couple deposits here until now.Good thing that I read this before I spend more here and at the end lose even if I winn.
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    KummerLidande

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    for this kind of dirty behavior there should be more options for players related to acting legal in court. and regulators like Malta and Curacao must disappear from the face of the Earth that do nothing for money they take for licensing casinos, which in a way or another are players money. opening a white label casino cost over $1m.. what this casino think to achieve have no idea.
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    sharpe

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    I have never play at this Casino so far but from what I've read from the above article looks like they deserve to be blacklisted. It's always frustrating when some of this online casinos trying to cheat their customers. Thank you LCB for the great job that prevents many people from the cheaters like this.
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    VaRiXD

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    First of all I would never deposit to a site that is new and had a crazy name like this lol It's so hard these day to make real honest gambling money at the end you always get screwed For some time you hit then the slots act so weird, avoid any winning line.......grrr These software show YOU " See I'm getting to you and want all your money, see, see how lame I stop the wheel and I don't want you to win lol Had similar experience with a casino with no deposit took 2 month before I receive my winning 100$
  • Soad1

    budala

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    Thanks for the warning LCB. After reading it all i wouldn't touch them with a barge-pole

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