Getting to Know Loyal Column Readers

I never get tired of reading letters from our readers.

It doesn't matter what they write about. It's their opinions that count. They often give me an idea for a new column or help explain what I really meant when I wrote the column they just read.

When I worked as a radio announcer on WJTN, a small radio station in Jamestown, N.Y., I often wondered who was listening to me out there. Sometimes I wondered if anybody was listening to our show.

Writers find themselves asking a similar question when they turn out a column for a website like this. That's why it's wonderful when my readers care enough about something they have read to give me feedback. Their words make me think, they make me smile, and they make me work even harder to bring them information and stories that entertain and give them an edge on any casino game they play.

I was especially tickled when Jade, one of my favorite readers, responded to a column I wrote about getting a metal detector and going gold panning. Not only did Jade like the idea, she boldly suggested she might be interested in going with me.

All I can say, honey, is if you live anywhere near the Valley of the Sun, send me an email. I'll take you to my favorite prospectors' store where you can shop for the latest in gold pans, metal detectors and all the other items that can help the two of us find that mother lode.

I don't only get letters from strangers -- I get them from members of my family. My younger brother, Legs, was intrigued by a column I wrote about slot machines. He called me and we stretched our phone conversation into a near shouting match on casino management and the payoff people receive on slot machines.

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'Those casino people are smart,' my brother said. 'They'll let you win money at first. Then when they get you hooked, they tighten up the machines with that computer chip. That's a bummer.'

I assured my brother there are casinos out there that try to be generous with their customers. Benny Binion, who built Binion's Horseshoe, loved to see his customers win. He made his slot machines as generous as possible, with some of them acting as 'lost leaders' and paying out more than they took in. Benny figured if merchants can do that in supermarkets and other retail outlets, he could do the same thing and make a profit on his other games.

Players need to pressure casino management to be more generous with their payoffs. If you have a gripe with management, don't sit on your hands. Go to the casino and asked to speak to a supervisor. Have your complaint ready, make it articulate -- even write it down so you don't forget anything important. Tell management if they want to keep your business, they need to respond to your complaint. You may be surprised at what you can accomplish.

You can reach me on this website with anything you wish to write about. Whether it's a complaint, a compliment or a question, send it here and I promise to do my best to respond to it properly. If you wish a confidential response, no problem. Send your comment to my personal email address, glawrenzi@gmail.com.

Gambling in a casino setting can be the best experience you ever had -- or the worst. For many people, it's a lonely experience. Here you have a chance to share your opinions with others and hopefully you will gain information that will help you play better and have more fun. And isn't that what being in a casino is supposed to be all about?

“Those casino people are smart”

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    pinkxxx

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    LOL...got a good laugh while reading this. My luck is if I went...it wouldn't be said that I got picked up on the side of the road...ID BE LEFT ON THE SIDE OF THE ROAD...lol But in all seriousness I have friends I wouldn't trust on a trip like that . Movie endings written all over that scenario. I have a few I would trust . Shame that greed can ruin a lot of good adventures and deals but sadly they do. I do want to say a lot of these stories and comments are great to read, make me think and wonder , and seeing things in other peoples perspective rather than just my own . Geno and Jade are a hoot.....you both do need to hook up on a trip, Id love to hear the story bout that trip ..lol that would make a good read.
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    jade

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    Geno, Geno , what a memory you have or should I say lack of memory. Go back to your article titled "Teddy" and you will see that you have got it all wrong which I did remind you of in another article titled "Sex, Lies and Hidden Treasures." First of all, you asked in your 'Teddy" article, " I am just wondering where the rest of Teddy's fortune is buried. If anybody has any ideas, you know how to reach me." This was my reply; Now about that buried fortune. 1. Sounds like we need a lot of free time, 2. A couple of good metal detectors. 3. And the virtue of patience. Well, that is my prescription, what do ya think........... You see, liked the idea and boldly suggested that I'd like to come along is a little bit inaccurate since this whole metal detector idea was mine. Now, I get a chuckle every time you mention me in an article but, the way you keep turning things around, if I did go, I just bet, when we got back with all that money, you'd tell everyone how you found it all and picked me up by the side of the road on your way back. Pink is definitely correct when said in a previous comment that you have to trust each other. Maybe we need to take Pink along........... Just to keep you straight, honey..................

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