LCB Gossips with GreenZorro

At first glance, online gamblers may be a bit perplexed by this brand. While it resembles a financial website, its true identity is a casino with value and transparency at its core. The Malta licensed operator features 15 gaming providers with more on the way. We covered the points we thought would be most critical to players including the current withdrawal fees and limits. Will they open up to other markets such as the UK? Get the lowdown in LCB’s exclusive chat with Akis Stark, CEO and co-founder of GreenZorro.

Q: Upon visiting the homepage, GreenZorro looks more like a financial services company than an online casino. Tell us more about this unconventional approach and the concept behind the brand.

A: When we created Greenzorro, we didn’t set off to create just another gambling site. Our aspiration was to offer value back to the players by creating value for them and with them. We approached the player’s losses, which would normally be our profit, as their money entrusted to us to “manage” for as long as they want. This is where the investment idea originated and the reason the website has morphed to look closer to an investment account dashboard than a casino. The Greenzorro brand embodies the concept of giving back and value creation as we have imagined it.

Q: Which markets do you currently serve and do you intend to open up to the UK?

A: With our Malta license we serve a number of markets accessible to us. We are more successful to the mature markets with experienced gamblers, so the UK is definitely a market that the Greenzorro concept would do well, and thus within our immediate plans to open.

Q: How many software providers are you working with and are there plans for additional integrations in the near future?

A: We have integrated so far 15 main gaming providers covering a broad array of games. We launched a few months ago with a starting selection of 10 gaming providers and meanwhile, we have added another 5 in our collection, in an attempt to keep providing our players with fresh content and a richer gaming experience. We are always on the look-out for new providers and market trends to adopt, so additional integrations are always part of our product strategy.

Q: The brand has a good rating based on LCB member votes. We’ve noted several advantages to signing up with GreenZorro including the bonuses and its distinctive design. Give us a few more reasons why LCB’ers should give it a go.

A: At Greenzorro everybody wins. Bonuses are a great incentive, but our approach of giving back a portion of the losses through the investment account is the ultimate bonus scheme that cannot be matched with any sign on bonus or free spins. Players can enjoy all the upside of winning and hedge against the downside of losing since they can redeem their investment bonus to play more and win more or just watch their investment grow and cash out at any moment in time.

Q: iGaming is a competitive market. With this in mind, why was the 3% processing fee introduced when many other operators do not impose a charge for withdrawals.

A: At first it may seem like something outside the industry norm, however, we have decided to be transparent about all aspects of the money flows at Greenzorro and hence introduced this. Most operators integrate this in their operating costs, what we do instead is we exclude this from our costs since this way we are in a position to return more money to the users in their investment account. Nonetheless, as it is our top priority to be fair to our players, we are still offering all Credit Card withdrawals, and the 1st monthly withdrawal on all alternative payment methods, free of charge.

Q: Can we expect to see the daily and weekly withdrawal limits (2,300 EUR and 5,000 EUR respectively) increased any time soon?

A: This is a measure we have implemented to ensure the safety and continuity of our service. We will review specific requests to lift those limits as we want to be transparent and fair to all our players that have honored us with their business and believe in what we do. I would encourage any interested players to get in touch with us so we can see how to accommodate this.

Q: We’d like to thank you for shedding some light on the brand and end with what we can look forward to this year.

A: We are working on some exciting new features on the investment activities, as well as a new and improved design overall to offer a more user-friendly experience. We will also be rolling out more bonuses and expanding into new markets over the course of the year, so please stay tuned for all the exciting things to come!