It's been an okay week for free chips out there in my opinion. Thanks to the Valentines Day holiday alot of players have been enjoying freebies from Rival casinos. I feel so bad that not everyone can get the freebies when they are out there due to where they live. Canada can't play Rivals, USA cant play microgaming unless you had an account before the ban, etc etc. I wish all casinos were open to everyone.
As I mentioned before, the Mastercard ban really put a crimp in my playtime as I have two Mastercards in my possesion that I always used to play with before. Every casino I went to, I was turned down starting about two weeks ago. Just another blow to USA and online gaming. I know alot of us are thinking it just takes time for the casinos to find a way around this latest issue.
Yesterday I wanted to spin, and although I had been turned down by 21Dukes in the past using my Mastercard, it WENT THRU yesterday. I went to Live Chat and they informed me that their Mastercard depsoits were no longer experiencing any trouble. I was very happy with this news. I have played at 21Dukes before, and even had a $700 cashout from them when they were very new. Took about 14 days to recieve my winnings that first time, but I was told it would never take as long the second time I went to withdrawl. Also, our very own Imagin.ation had a successful cashout from 21Dukes in the last week and all went well with her withdrawl. That is good news for anyone that enjoys TOP GAME casinos. Successful payouts.
With this said, I must also report the downside of 21Dukes, in my opinion. 21Dukes offers no deposit bonuses and I have not recieved any type of bonus from them since I was a new player. It is just a straight deposit, and nothing to go with it. They also do not offer any free chips. I have deposited many times since my first withdrawl there and when I go to Live Chat to ask for a free chip I am always turned down. They simply tell me they do not offer free chips at this time. (regardless of how many deposits you have made) Also, when I ask about promotions, they keep saying that they are working on them for existing players, but the day never comes when they are actually there. It's been a long time since they first told me that, and nothing ever comes of it. Just how long does it actually take to make up a deposit bonus?
I played my straight deposit yesterday and although in the past I have had very good playtime at 21Dukes, yesterday I did not. I played Diablo 13. One of my favorite games there, and with a $50 deposit, betting .65 I think I played about 20-25 minutes. There was no cash out this time.
I will say Live Chat is wonderful. They were great to me when I went thru my first withdrawl process, and they still remember me now when I go to Live chat to say hello and ask about bonuses. (which are non existant as I mentioned.)
To me, it is really a 50/50 thing if I want to deposit to 21Dukes much. With no bonuses or free chips it makes a player not feel appreciated or wanted. Yet, I know they pay, and it is a site from Top Game that can be trusted. The software never gives me any trouble and I like the selection of games. On the other side of the coin, playtime there has not been very long lately and you don't get alot of entertainment value for your deposit.
Each one of us will have to decide themselves if this is a Casino wirth playing at. They are taking Mastercard deposits and that helps, but it is no reason simply choose this casino because of that. There are other ways to play at your favorite casinos even though Mastercard is no longer accepted.
I hope this helps anyone out there who might be considering a TopGame casino to play at, who can be trusted, yet, isn't into retaining their customer base very well.
I know 21Dukes is new. They understand how to attract new customers, and treat them good in the beginning, yet they lack the longt erm idea of how to keep a existing customer happy.
Until next time: May your next spin be a BONUS!!!!
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