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- Started by
- at July 28, 2010, 00:49:01
- last active 8 months ago
- username is riceman
Bonuses: they have the most generous bonuses I've ever seen, 600%, 700%. Of course, it comes with a max cash out condition, but it is understandable. If you look for entertainment, playing time and have a chance to win some big bucks, these bonuses are definitely for you.
Payout Percentage: I do not know their payout percentage, but I know one thing that I cashed out 4 times just last month alone. Four small withdrawals of $100 from a free chip, $300, $300 and another pending $250 from deposits. So, I guess the casino payout percentage must be high.
Time of cash out: it takes 3-5 business days, not super fast, but fair enough. They also have Money Gram or Western Union withdrawal option, that's the plus and they just have usemywallet as a withdrawal option and we dont have to pay for the fee by choosing this option.
Customer Support: we have the benefit of having Nicolas here working as betphoenix casino rep, questions/issues can go to him or by contact their live support directly. Customer support is fast, friendly and helpful. The manager, Dean, is easy to get in touch with, easy to talk to and he'll resolve any issue you might have.
I like casinos that treat their loyalty customers as first priority and betphoenix showed that. I remembered of that one week, I lost 3 deposits in a row, they took care of me by putting $50 free chip in my account without being asked.
comp points: the only thing I dont like about is their comp pts, we get 1 comp pt for every $10 wagered at other casinos, but not with betphoenix, we have to wager $100 to get ony 1 comp pt.
I'll definitely deposit with betphoenix again. Now, lets hear your experience with this casino.
Dont forget if you sign up thru this link betphoenix casino, you will qualify for $275 free chip and 3500% bonus.Rated:
- username macendra
i will admit i never deposited there until the last six weeks and now it is the only casino i deposit with. Why, it's very simple, the people, i have a personal relationship with Omar and Otto, they always make me feel like they care about me and i trust them to look out for me. For example, I tell them how much money i have and they let me know what bonus would be the best for me at the time. I posted about a 700% with insurance last week and I found that thru them because they listen to you and care about you as a player. I'm not just saying this, this is truley what i have experienced. And Nick, it's becasue of you i started depositing with them because i was impressed on how you seem to care when you were on our blog. I don't put money in a lot of casino i like staying with one or two but that's me, after the rearound i got with casino33 and not getting paid, i was looking for a new home and i think i found it. on a scale of one to ten this one is a ten for me!
- Nicholas asked us to post at this link
If I'm wrong or this is the same as that link I apologize. Just trying to help
- Replied by
- at July 28, 2010, 01:31:00
Nicholas asked us to post at this link
If I'm wrong or this is the same as that link I apologize. Just trying to help
That link is the current review for BP (for your info I believe.)
Just post your review in this thread.
- Ok I copied this from what I wrote on the review page..
This casino is one of the best when it comes to customer service and customer appreciation. Depositing is definately worth it as there are freebies for depositors quite often as well as frequent freeroll slot tournaments (not to mention the minimum deposit is $10).
BetPhoenix is definately my #1 choice for RTG software. Also we have a dedicated rep who is quick to fix issues and answer questions.
- I really like Bet Phoenix...It's my favorite casino.
Their customer service is great, I have fun talking to their Live Chat guys ..and Dean the Casino Manager is cool and very helpful anytime I have questions about anything.
Nicolas, well you all know that he is an awesome rep and he always gets things done. He always helps out when you need him, and he will do everything in your power to make sure you are happy.
I never take a bonus anyways, but I just don't like how they have max cashouts. I do understand though that since they offer such a high bonus % compared to other casinos, they use the max cashout on them so it's not like they are handing out money all day.
I have heard great stories about cashouts, and I hope to experience one one of these days ;)
I truly believe with time, this will be one of the best casinos out there. I think with Nicolas behind it, and the rest of the management and customer service team, great things are going to happen for them.
Their comp system is a little flawed in my opinion. Thats the only thing I think is wrong with the casino. I think they should offer the same as other RTG casinos 1 comp point per $10 wagered is way better. $100 in wagering for 1 comp point is a bit ridiculous. You have to have wagered $10000 for just $1 in comp points
I have deposited exclusively with this casino from the moment I found it. I don't deposit that much anymore, but when I do, it will definately be at Bet Phoenix
They have all kinds of contests which you don't have to deposit to win...and everybody wins something, how cool is that? I don't think any other casino has done that for us. Thanks LCB and Bet Phoenix
- username is ro2988
I think it is good news in the RTG casino, bonuses are very high, even though the max cash out often set to 15X greatly reduces the possibility of big wins. My first experience of withdrawal has not been easy, I had several problems but finally everything was settled. During this time keep playing, I hope that the improvements are continuing and may soon reach the level of other casinos like the Titan, which for me now is the best RTG with another that has the name of Casino Extreme.
Thank you for this promotion.
I just want to add one thing,
- Replied by
- at July 28, 2010, 02:01:12
- last active 4 months ago
the payout time was put back to 5-7 business days and during this time period, player can not deposit unless the pending withdrawal either cancelled or completely processed. I deposit and play more often, and I don't like this one, usually I deposit some where else in this period. So, I hope payout will be faster in the near future, so other players and I can avoid this rule.
- mskinman is my username at BP.
There's a jury still behind closed doors in my head about BetPhoenix. I think at this point they are still hung 50/50.
Depositing was very easy, and $10 is extremely reasonable.
Help and support was quick on site and seemed good, but half the time they gave me bad information.
Contacting my casino rep was easy, and usually productive, but then was frustrating but probably my case was confusing at least AND weekends can't always be the best time to make contact. It was just my luck.
Free chips are very nice, but the terms are not always clear.
I saw other forum members have great experiences and horrible ones, so BP may need to work on more consistentency and clearer descriptions of conditions.
There are casinos that have been much worse and casinos that have been much better, in comparison. Yep, a hung jury, so they are going to have to get a retrial and I hope the defense presents a much more clear and consistent case, because I really thought BetPhoenix was going to be way up there on my very short list of places to play.
user id Ashleybooboo
I LOVE Bet Phoenix I play almost daily at iNetBet (ask them lol) and LuckyRed. I have to say that you get far more playtime at Bet Phoenix and a BIG difference in other RTG's you can deposit as little as $10 at Bet Phoenix. Also their Rep Nicholas really does care and responds to all players questions/concerns. It might take a little bit to get to you, but he does answer and try to take care of everyone. He has a stellar reputation and in the online casino world that says alot. Their Customer Service is Top notch and just today when my deposit did not work at iNetbet, the CS guys at Bet Phoenix made it happen.
- Good news: Generous with promotions and free chips, service readily available, relatively timely payoyuts (not a day or two but not months)
Bad news: can only request a withdraw once in a 7 day period (so why deposit again if I have to sit and wait to take it out?). It's already a wait period of about 7 days to get your money, so I could be looking at TWO weeks for a withdraw since I have to wait 7 days AFTER a withdraw goes thru to request a new one) then it has the waiting period
You also can't dep with a bonus if one is in a processing stage.
If you make a CC error you have to wait 12 hours to try again, grr
So, good for generosity. Really bad for withdrawing if you like to dep more than once
user ID: taktahu
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