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Casino33 Review
CasinoJack here! I am going to be the official rep and will be here often to answer questions and concerns.
If you ever need assitance rigth away, check the livehelp on the site or call 800.457.5065, 24x7.
Good Luck!
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- casinojack
- Full Member 206
- last active 6 years ago
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- Started by
- casinojack
- at Aug 27, 09, 03:47:56 PM
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- casinojack
- at Aug 31, 09, 03:55:10 PM
- Full Member 206
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- casinojack
- at Sep 02, 09, 10:57:05 AM
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- moborn63
- at Sep 04, 09, 03:17:00 AM
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- casinojack
- at Sep 04, 09, 11:17:29 AM
- Full Member 206
- last active 6 years ago
Hey CasinoJack and playfaircasino rep. What are the procedures to become a loyalty player and earn points and redeem points. Right now I have comp points building but I don't see information on how to redeem them if in the future I decide to.
Good question! For every 10 dollars wagered you get 1 point*. every 100 points = $1.00. Whenever you would like to redeem them, simply chat to customer service and they can do for you right away. Please note, you must have made at least one cash deposit to have redeemed them. Thanks and good luck!
* NO points on Video POker -
- Replied by
- casinojack
- at Sep 04, 09, 02:01:47 PM
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- casinojack
- at Sep 04, 09, 04:25:37 PM
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- mamrone
- at Sep 04, 09, 04:57:19 PM
- Hero Member 912
- last active 3 years ago
casionJack sorry to bother you but i want to make sure i understood ilt correctly? i made a deposit of $25 and asked for the 400% no max cash out they gave me a code for LABORDAYMADNESS and i got500% no max i am not complaining but i want to make sure it's not a mistake that's a high bonus for nomax i would hate to win and find out i misunderstood it
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- Replied by
- casinojack
- at Sep 04, 09, 05:06:50 PM
- Full Member 206
- last active 6 years ago
casionJack sorry to bother you but i want to make sure i understood ilt correctly? i made a deposit of $25 and asked for the 400% no max cash out they gave me a code for LABORDAYMADNESS and i got500% no max i am not complaining but i want to make sure it's not a mistake that's a high bonus for nomax i would hate to win and find out i misunderstood it
Yes is live now, but is part of the labor day special we running till early next week.. Good Luck!
PS, that code is NOT public, meaning you have to chat to customer service to redeem it.. -
- Replied by
- casinojack
- at Sep 04, 09, 05:13:42 PM
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- at Sep 05, 09, 10:32:33 AM
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- at Sep 05, 09, 07:04:42 PM
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- casinojack
- at Sep 05, 09, 07:05:25 PM
- Full Member 206
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- casinojack
- at Sep 07, 09, 12:57:03 AM
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- casinojack
- at Sep 07, 09, 12:57:20 AM
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- casinojack
- at Sep 07, 09, 11:03:33 AM
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"year of fortune" is not in the group of progressive games but i was tod by live chat that it was a progressive . twice i was shown a list that included 'year of fortune.???
You know what you are correct. The canned response we had setup was wrong..Phantom, i guessed at your login ID and gave you a thank you chip for bringing this to my attention....
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- ethereal
- at Sep 08, 09, 06:29:55 AM
- Sr. Member 465
- last active 5 years ago
Hi Casinojack, I still can not get my payout. I went to the Moneygram office last week and they recognised me and where the payment was supposed to come from and they will NOT give me any money
I know you're probably sick of me, but will it be possible to get my payment at all by some other method?? -
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- mamrone
- at Sep 08, 09, 08:10:24 AM
- Hero Member 912
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- Replied by
- casinojack
- at Sep 08, 09, 12:01:43 PM
- Full Member 206
- last active 6 years ago
Hi Casinojack, I still can not get my payout. I went to the Moneygram office last week and they recognised me and where the payment was supposed to come from and they will NOT give me any money
I know you're probably sick of me, but will it be possible to get my payment at all by some other method??
I;m not sick of you, what did they say? I see is there? I can recall it again and Wire I guess? -
- Replied by
- casinojack
- at Sep 08, 09, 07:58:01 PM
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- ethereal
- at Sep 12, 09, 12:21:50 AM
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- casinojack
- at Sep 12, 09, 05:25:52 PM
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- Meglington
- at Oct 11, 09, 11:06:00 PM
- Jr. Member 64
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- casinojack
- at Oct 12, 09, 10:33:39 PM
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- cheetahwind
- at Nov 10, 09, 02:37:32 AM
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- casinojack
- at Nov 10, 09, 09:38:52 AM
- Full Member 206
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- at Nov 10, 09, 09:39:11 AM
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- moborn63
- at Nov 14, 09, 09:45:48 PM
- Full Member 110
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I have a question maybe someone can answer. Why is it that each time you make a cashout request at Playfair you have to send in a copy of you ID and CC information. If they have payed you out in the past shouldn't they have this information already. And if you used your cc to deposist shouldn't they have this information on hand.
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- Replied by
- jade
- at Dec 09, 09, 09:53:31 AM
- Super Hero 1027
- last active 2 years ago
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- Replied by
- casinojack
- at Dec 09, 09, 10:43:00 AM
- Full Member 206
- last active 6 years ago
My last post above was on Dec 5, 2009. I have not had a reply from you yet Jack. In the beginning you all were great, but your really slipping to say it mildly. Consistant, good service is what I look for in a casino. You guys are not making the cut anymore.
jade
hey for some reason I only got this notification, Sorry I missed it.
I will be on the office soon and look in your account and get you squared away.
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