CLOSED -Exclusive 50 free spins at Purple Lounge Casino!

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    Luckynn

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        Luckynn

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        Suspended due to complaints, we are looking into why this promotion is not working 26/12/10

        No USA!!!

        NEW Players Only

        Must register using our link: Purple Lounge Casino

        LCB Exclusive : 50 Free spins on Thunderstruck II !

        The Free Spins offer is valid until 31/12/10

        To claim this offer players must download

        Contact live support and quote LATESTCASINOBONUS(ES) or once registered send an email to  support@purple-lounge.com with the subject line reading LATESTCASINOBONUS.

        This offer is open to both new and existing Purple Lounge account holders, who are visitors from Latest Casino Bonuses, and who are tracked by Purple Lounge as such.

        The Free Spins will be credited to your casino account within 48 hours and will be valid for 7 days thereafter.

        All winnings won during Free Spins will be credited to the Bonus Account.

        NOTE: the 50 Free Spins Thunderstrick II can ONLY be played in the download casino.

        Details: Purple Lounge Casino Review

        Good Luck ! 

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        irinalep

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        I have had issues with this offer and purple lounge refused to honor the free spins saying it had expired when clearly on their own terms an conditions page for this offer it states that it is valid until 31/12/2010. Heres the chat until they refused to answer so I ended chat.

        You're through to Purple Lounge live chat support. A Customer Support agent will be with you in a moment.
        You have been connected to Judit.
        Judit: hey, how are you today?
        Customer: hi my user name is i******p
        Customer: i have a code for free spins on thunderstruck from latestcasinobonuses
        Customer: its ‘Casino No Deposit Bonus’
        Customer: it was only posted today
        Judit: ok one sec please
        Judit: ok, great=)
        Customer: k
        Judit: one sec please
        Customer: no probs
        Judit: sorry, but as I can see now this promo has already expired
        Customer: http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=577§ion=promotions
        Customer: it states the 31/12/2010 is the expiry date
        Judit: yes, but it was limited, sorry about that
        Judit: one sec please
        Customer: it was posted in the last 10 hours though
        Customer: and it doesnt state anything about it being limited just an expiry date
        Judit: you`ve just credited the 50 free spins
        Judit: for the lord of the rings
        Customer: yes but this is for thunderstruck
        Customer: and its a different promotion is it not
        Customer: the other one was sent to me in an email so i assume it was not for everyone
        Judit: yes, but we can`t credit this promo sorry about that
        Customer: i dont understand why not
        Judit: becasue it waas limited, and I`m not allowed to credit any more
        Judit: sorry about that
        Customer: but that is not stated in the terms and conditions for this offer
        Customer: If you are no longer allowed to credit this promotion then I will have to notify latestcasinobonuses.com and also post this chat on the forums
        Judit: you can if you`d like to
        Customer: I would prefer of course that you are able to honor the said promotion as is listed on latestcasinobonuses and your own purple lounge link for this promo
        Customer: perhaps you should ask your pitt boss manager about this promotion and give him the link and for him or her to read the terms and conditions for this promotion
        Judit: you can contact the affilate manager if you disagree with the terms and conditions
        Customer: i dont dissagree with the terms and conditions they are fine, your just not honoring the terms and conditions 


        I am so annoyed with them. Usually terms and conditions for such free spins and no deposit bonuses are very strict and you have to read the T&R very carefully. I have I'm a registered member of latestcasinobonuses and I went through the link. I thought it may not be for existing players but it clearly states it is. So they should have honored the promotion. By the way the link provided does not say to quote latestcasinobonuses but ‘Casino No Deposit Bonus’ so i did. I dont know if latestcasinobonuses is the correct offer but still the link and rules should still apply to the one i quoted.

        I hope that this can be sorted. I would like my free spins as promised regardless of the other free spins I was given by the casino recently by email.
        Let me know how everyone else goes.
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        A66bounce

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        You're through to Purple Lounge live chat support. A Customer Support agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience. 

        I suggest to contact them by email...

        Am waiting for ups too, 2nd day.. and moneybookers deposit delayed since saturday..
        I think im gonna stay in bed this week.. maybe next week they will all wake up
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        jschaub

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        Hi dear LCb Team, i had the same problem there. I did request the spins via email and this is the answer i got from them:
        Hi,

        Unfortunately this promotion is now closed. We have lots of promos on the way, just wait for our emails!

        Kind regards,
        Elle


        -----Original Message-----
        From: JO (josie1231@gmx.ch)
        Sent: 22-Dec-2010 15:49:38
        Subject: LATESTCASINOBONUS

        Hi dear Purple Lounge Support, first a big thank you for your great
        Promotions!!!

        My useraccount is : Josie1231

        I hope I did everything right to get the freespins;-) many greetings from
        cold Switzerland, Jocelyne

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        joschima

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        hi all,

        same here: got also a mail

        Hi,

        Unfortunately this promo is now closed. We have lots of promos on the way, just wait for our emails.

        Kind Regards,
        Elle

        the offer is: http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=577&section=promotions
        1. The Free Spins offer is valid until 31/12/10

        and still closed ?

        greetings "joschima"
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        A66bounce

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        You're through to Purple Lounge live chat support. A Customer Support agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        An agent will be with you in a moment. Thank you for your patience.
        The next available Agent will be with you in a moment.
        All agents are currently busy. Please stand by.
        You have been connected to .....
        Support: hi
        Me: o finally
        Me: hi
        Me: busy eh?
        Me: am here for free spins on thunderstruck 2
        Me: from latestcasinobonuses
        Support: unfortunately this promo is now closed, sorry
        Me: o damn
        Me: thats fast lol
        Support: weve had such a high demand
        Me: so I registered for nothing...
        Support: sorry, its probably why you were waiting so long
        Me: and that too
        Me: nice...
        Support: Im so sorry, if you want to deposit we have lots of deposit bonuses?
        Me: can you send request to delete my account?
        Support: one moment pls
        Me: no sorry not interested if treated like this
        Me: ok
        Support: Sorry you are leaving, if you would like to reopen at any time jst let us know.
        Support: Merry xmas
        Me: ok thank you
        Me: you too!
        Support: no problem, take care  
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        joschima

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        Hi again,

        here the next mail:


        Hello

        Thank you for contacting Purple Lounge Support

        Thank you for your interest however this limited promotion has now closed and the bonus spins have been offered to the allotted players.
        There are other promotions at Purple Lounge such as the £150 Casino First Deposit Bonus and our $250 poker first deposit bonus

        Casino First Deposit Bonus:
        http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=51&section=promotions

        Weekly Casino Bonus
        http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=33&section=promotions

        Poker First Deposit Bonus:
        http://www.purple-lounge.com/en/poker/promotions/showarticle.mth?articleid=38&section=promotions

        I'm sorry for any inconvenience caused.

        Kind regards


        i will send a request to close my account now.

        greetz, joschima
        Judit
        Purple Lounge Support
        Support@purple-lounge.com
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        Luckynn

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        "All animals are equal, but some animals are more equal than others"

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        Hi guys,
        I am temporary closing this promotion until casino fix the problem.

        Thank you for your patience!

        Luckynn
      • Index

        Luckynn

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        "All animals are equal, but some animals are more equal than others"

        Audaces fortuna iuvat.
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        Thanks for this post from:

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        Hi guys,

        This problem is resolved now.

        Just contact their live support and quote LATESTCASINOBONUS(ES) or send an email to  bonusrequest@purple-lounge.com with the subject line reading LATESTCASINOBONUS.

        Good Luck ! 
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        Krogoth2000

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        Hi

        I'm having difficulties claiming this promotion. I'm fairly new at this, so if I've went about this the wrong way, please let me know.

        I started out by clearing out my cookies, used the link provided on the first post in this thread, downloaded and signed up. I also registered my credit card for good measure.

        Then I sent an e-mail to bonusrequest@purple-lounge.com with LATESTCASINOBONUS as topic, and I got an instant reply telling me that it had failed to send. Although, it just looked like the topic triggered a spam filter and sent it right back to me with a bogus error message.

        Trying to contact live support was fruitless, as the live support seems to be down, so I sent them a mail from the client, and this was the response they gave me:


        RE: ****SPAM**** LATESTCASINOBONUS (#8705-206883369-7202)

        Hello
        Im afraid that you need to go through a special affiliate to be able to receive this promotion.
        It is not valid if you go though forums.
        Sorry for any inconvenience
        Kind regards

        Anna
        Purple Lounge Support


        -----Original Message-----
        From: Xxxxxx (Xxxxxx@gmail.com)
        Sent: 23-Dec-2010 11:01:19
        Subject: ****SPAM**** LATESTCASINOBONUS

        Hi,

        I would like to claim the promotion for 50 free spins on Thunderstruck II.


        Sincerely
        Xxxxxx Xxxxxx
        Username: Krogoth2000

        -----

        (I would like to point out that I did not add the ****SPAM**** to the topic)

        Am I not eligable for this promo?

        -Krogoth2000
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        jschaub

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        Hi and THANK YOU!!!!! it worked now;-)
        this is the mail i got:

        Hello

        Thank you for contacting Purple Lounge Support

        I have credited the bonus to your account

        Kind regards

        Anna
        Purple Lounge Support
        Support@purple-lounge.com


        YIPPIIIIII!!!!!!!!!!!!!!!!!                          <3
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        Krogoth2000

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        Wow...

        I just received another e-mail.. A bit more festive one 


        Hello,
        As a good gesture we have credit you 50 free spins to thunderstruck,
        Have a merry christmas and a fun play!
        Kind regards

        Anna
        Purple Lounge Support


        Never mind my previous post.
        Time to hit the slots!

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        jos vink

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        got mine 2 ty for ur help lucky best holidays wishes from the dutch for u all
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        dtsweet

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        from your promo typed in the beginning: This offer is open to both new and existing Purple Lounge Casino account holders

        So I get the spins even if I already have an account?
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        A66bounce

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        I downloaded them through the link in the review.. now I get this.

        Hi,

        Your account has been reopened for you.

        Unfortunately you need to tracked through the appropriate affliliate to be elligible for this offer. However if you would like to make a deposit of $10 we will credit you these spins as a good will gesture. Just give us an email.

        Kind Regards,
        Elle

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