Prism/Slots of Vegas/VIP Lounge/Cool Cat/Cirrus/POC/Club Player/Wild Vegas

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Last post ago over 4 years by cindygreco
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    • No avatar normal
      • Started by
        Newbie
        13
      • last active 6 months ago
      Hi ingrid,

      i talked to one of the operators at Cool cat casino and he/she told me that I didn´t have a regular account but an excluded one.

      What does that mean?

    • Avatar 11848
      • Replied by
        Sr. Member
        308
      • last active 6 months ago
      Hi Cobra,

      I'm sorry if I didn't clarify that this applied to all our casinos and I'm sorry you feel this way.  As I said, you can still get no max cashout bonuses if you wish.

      Best regards,

      Ingrid
    • No avatar normal
      • Replied by
        Full Member
        120
      • last active 6 months ago
      hi ingrid i ive been playing on prism casino and ive made 2 withdrawals, one has been approved and one is pending could you please check my status my username is giro247
    • No avatar normal
      • Replied by
        Full Member
        120
      • last active 6 months ago
      hello ingrid, yes the neteller withdrawal was approved on 13/10/09.  do you have any idea when it will reach my account thanks
    • Avatar 11848
      • Replied by
        Sr. Member
        308
      • last active 6 months ago

      Thanks for this post from:

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      Hi Giro,

      Your winnings will be sent to your NETeller account within the next few business days, by the end of this week or the beginning of next one.

      Enjoy!

      Ingrid
    • Amyspear
      • Replied by
        Sr. Member
        326
      • last active 6 months ago
      Hi Ingrid,

      I am awaiting 3 withdrawals and have been waiting for quite a while. 

      One is from Virtual Casino (user name: amyspear) requested on 9/25/09

      One is from Silver Oak (user name: amyspear) requested on 9/27/09

      One is from Slots of Vegas (user name: aspear) requested on 9/28/09

      I have contacted live chat several times at each casino, but I feel like I am getting the run-around because I get different information from each agent I chat with.  Can you please let me know what the status is on each of these three withdrawals?  Thanks for any help you can give!  I need the money!
    • Avatar 12170
      • Replied by
        Hero Member
        904
      • last active 14 hrs ago
      i wish you luck anyspear i too have waited forever at these but rest assure you will get your money someday they give bigger bonuses but take up to three months to pay been there done that GOOD LUCK stay on them
    • Avatar 11848
      • Replied by
        Sr. Member
        308
      • last active 6 months ago

      Thanks for this post from:

      • Avatar 10386
      amyspear wrote:

      I am awaiting 3 withdrawals and have been waiting for quite a while. 

      One is from Virtual Casino (user name: amyspear) requested on 9/25/09
      One is from Silver Oak (user name: amyspear) requested on 9/27/09
      One is from Slots of Vegas (user name: aspear) requested on 9/28/09


      Hi Amy,

      Your Virtual and Slots of Vegas withdrawls will be sent within the next few business days, at the end of this week or the beginning of next week.  Sometimes our processors are delayed in sending funds to the US, especially when there is more than one cashout to the same person.

      Please know no one is giving you the run-around, it is just difficult for agents to give you exact information, they basically have to give you an estimate.  I'll keep an eye on your withdrawls and contact you back as soon as I have any further information.

      We are not related to Silver Oak, I'm sorry I can't be of assistance.

      Best regards,

      Ingrid
    • No avatar normal
      • Replied by
        Full Member
        120
      • last active 6 months ago
      Thanks for your swift reply ingrid, will check my neteller account at the end of the week and the middle of next week.  So once payment has been sent will the other pending withdrawal be approved and paid in straight away or will i have to wait again. thanks giro247
    • Avatar 11848
      • Replied by
        Sr. Member
        308
      • last active 6 months ago

      Thanks for this post from:

      • No avatar small
      Hi Giro,

      The second withdrawl will be approved a few days aftwards.

      Best regards,

      Ingrid
    • Amyspear
      • Replied by
        Sr. Member
        326
      • last active 6 months ago
      Thank you Ingrid.  I appreciate it. 
    • Avatar 12170
      • Replied by
        Hero Member
        904
      • last active 14 hrs ago
      So Ingrid can any of your casino's take our Breast cancer challenge?? Are they willing to donate a percentage of any deposits??? We would be greatful to you if you could step up as well
    • No avatar normal
      • Replied by
        Newbie
        13
      • last active 6 months ago
      Hi Ingrid,

      could u please check on my withdravels and when i´m expected to recieve my winnings!!

      I hade my first request the 3/9 and and it was approved 10/10. But i still haven´t received a check.

      To add to this a have another 25,000 on request. That i´ve earned hitting 3 jackpots  and one major winning!


      my username is: jurre

      Best regards Jurre

    • No avatar normal
      • Replied by
        Newbie
        13
      • last active 6 months ago
      I play for Cool cat casino
    • Amyspear
      • Replied by
        Sr. Member
        326
      • last active 6 months ago
      Wow, congrats on your big wins Jurre!

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