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Last post ago almost 4 years by cindygreco
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    prism aff mngr

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      • No avatar a112

        jurre

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        Hi ingrid,

        i talked to one of the operators at Cool cat casino and he/she told me that I didn´t have a regular account but an excluded one.

        What does that mean?

      • Avatar 11848

        prism aff mngr

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        Hi Cobra,

        I'm sorry if I didn't clarify that this applied to all our casinos and I'm sorry you feel this way.  As I said, you can still get no max cashout bonuses if you wish.

        Best regards,

        Ingrid
      • No avatar a112

        giro247

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        hi ingrid i ive been playing on prism casino and ive made 2 withdrawals, one has been approved and one is pending could you please check my status my username is giro247
      • No avatar a112

        giro247

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        hello ingrid, yes the neteller withdrawal was approved on 13/10/09.  do you have any idea when it will reach my account thanks
      • Avatar 11848

        prism aff mngr

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        Thanks for this post from:

        • No avatar a112
        Hi Giro,

        Your winnings will be sent to your NETeller account within the next few business days, by the end of this week or the beginning of next one.

        Enjoy!

        Ingrid
      • Amyspear

        amyspear

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        Hello, my name is Amy and I'm a gambling addict...Oops, wrong board. 
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        • Sr. Member326
        • last active 18 days ago
        Hi Ingrid,

        I am awaiting 3 withdrawals and have been waiting for quite a while. 

        One is from Virtual Casino (user name: amyspear) requested on 9/25/09

        One is from Silver Oak (user name: amyspear) requested on 9/27/09

        One is from Slots of Vegas (user name: aspear) requested on 9/28/09

        I have contacted live chat several times at each casino, but I feel like I am getting the run-around because I get different information from each agent I chat with.  Can you please let me know what the status is on each of these three withdrawals?  Thanks for any help you can give!  I need the money!
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        mamrone

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        i wish you luck anyspear i too have waited forever at these but rest assure you will get your money someday they give bigger bonuses but take up to three months to pay been there done that GOOD LUCK stay on them
      • Avatar 11848

        prism aff mngr

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        Thanks for this post from:

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        amyspear wrote:

        I am awaiting 3 withdrawals and have been waiting for quite a while. 

        One is from Virtual Casino (user name: amyspear) requested on 9/25/09
        One is from Silver Oak (user name: amyspear) requested on 9/27/09
        One is from Slots of Vegas (user name: aspear) requested on 9/28/09


        Hi Amy,

        Your Virtual and Slots of Vegas withdrawls will be sent within the next few business days, at the end of this week or the beginning of next week.  Sometimes our processors are delayed in sending funds to the US, especially when there is more than one cashout to the same person.

        Please know no one is giving you the run-around, it is just difficult for agents to give you exact information, they basically have to give you an estimate.  I'll keep an eye on your withdrawls and contact you back as soon as I have any further information.

        We are not related to Silver Oak, I'm sorry I can't be of assistance.

        Best regards,

        Ingrid
      • No avatar a112

        giro247

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        Thanks for your swift reply ingrid, will check my neteller account at the end of the week and the middle of next week.  So once payment has been sent will the other pending withdrawal be approved and paid in straight away or will i have to wait again. thanks giro247
      • Avatar 11848

        prism aff mngr

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        Thanks for this post from:

        • No avatar a112
        Hi Giro,

        The second withdrawl will be approved a few days aftwards.

        Best regards,

        Ingrid
      • Amyspear

        amyspear

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        Hello, my name is Amy and I'm a gambling addict...Oops, wrong board. 
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        • Sr. Member326
        • last active 18 days ago
        Thank you Ingrid.  I appreciate it. 
      • Avatar 12170

        mamrone

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        So Ingrid can any of your casino's take our Breast cancer challenge?? Are they willing to donate a percentage of any deposits??? We would be greatful to you if you could step up as well
      • No avatar a112

        jurre

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        Hi Ingrid,

        could u please check on my withdravels and when i´m expected to recieve my winnings!!

        I hade my first request the 3/9 and and it was approved 10/10. But i still haven´t received a check.

        To add to this a have another 25,000 on request. That i´ve earned hitting 3 jackpots  and one major winning!


        my username is: jurre

        Best regards Jurre

      • No avatar a112

        jurre

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        I play for Cool cat casino
      • Amyspear

        amyspear

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        Hello, my name is Amy and I'm a gambling addict...Oops, wrong board. 
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        • Sr. Member326
        • last active 18 days ago
        Wow, congrats on your big wins Jurre!

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