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Last post ago almost 4 years by cindygreco
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    prism aff mngr

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    Prism/Slots of Vegas/VIP Lounge/Cool Cat/Cirrus/POC/Club Player/Wild Vegas
      • Avatar 11848

        prism aff mngr

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        • Sr. Member308
        • last active 19 days ago
        jurre wrote:

        could u please check on my withdravels and when i´m expected to recieve my winnings!!


        Hi Jurre,

        Congratulations on your winnings!

        It seems for some reason our processor was unable to send you a check and asked for wire transfer or neteller information.  I have a feeling you already know this because there is a recent comment in your account where you seeem to have provided your neteller account number, this probably happened after you posted here but I wanted to clarify just in case. 

        Our processors will proceed with the payment to your NETeller account, you should receive it within the next few business days.

        Best regards,

        Ingrid
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        jurre

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        Thanks amyspear and Ingrid!!

        That´s absolutely right. I contacted the casino after I made the post and was asked to provide my neteller account. They told me it would be processed in the next few businessdays together with my next approvel.

        I´ll keep u posted in the forum.

        Thanks Ingrid for looking in to my mather!!

        Jurre
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        AnythinGoes2

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        Wow, congrats
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        carlito brigante

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        Hi Ingrid i made a withdrawal request on Palace of Chance on the 9th October
        10 business days its been today now .
        I went to live support and they said they had technical issues and couldnt
        access players accounts 

        Anyway can you chase it up for me to see whats happening ive been thru this
        before and know it takes roughly 2 weeks for approval and another week after that
        to get the funds .
      • No avatar a112

        giro247

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        hi ingrid, just checked my neteller account and the money is in, great stuff, keep up the good work.
      • No avatar a112

        carlito brigante

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        I forgot to add that my username on Palace of Chance is  lester1
        Have been on to live chat again today and they said that i had to talk with
        withdrawals dept and they are not available at the weekend so i have to try again
        on Monday. I will and then i will be back on here with an update on my withdrawal hopefully .
      • No avatar a112

        carlito brigante

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        Ok so ive just finished another live chat at Palace of Chance

        I asked if my request was going to be approved today as it is now over 2 weeks
        since i made a withdrawal request .

        Heres what i am told by Lilly :-
        " No approvals are scheduled today or this week as per the withdrawal dept the next
         approval date is by the end of next week "    :o

        Well thats pretty ridiculous to be honest . So basically Palace of Chance are not
        approving requests within 4 weeks thats what im told in this chat !!

        Ingrid can you sort this please live chat is absoultely no help .
        There is no excuse for having to wait 4 weeks to get a withdrawal request approved
        it doesnt matter the high voulme in requests that have allegedly been made .

        What happened to the 3 week timeframe for payouts has that stopped now
        because that thread isnt there anymore?

        Over to you my princess Ingrid  :)
      • Amyspear

        amyspear

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        Hello, my name is Amy and I'm a gambling addict...Oops, wrong board. 
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        • Sr. Member326
        • last active 19 days ago
        Hi Ingrid.  Any word yet on my withdrawals?

        Thanks!

        slots of vegas account name - aspear
        virtual casino account name - amyspear

      • Avatar 11848

        prism aff mngr

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        Hi Carlito,

        I'll look into it and get back to you.

        Best regards,

        Ingrid
      • Avatar 11848

        prism aff mngr

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        • last active 19 days ago

        Thanks for this post from:

        • Amyspear
        Hi Amy,

        Your Prism cashout was sent on Friday by MoneyGram and the Virtual one will be sent soon.  I'll send the MoneyGram details to you by PM.

        Best regards,

        Ingrid
      • Avatar 11848

        prism aff mngr

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        Hi Carlito,

        There must have been some sort of misunderstanding, I'm sorry for the inconvenience and delay. 

        Your withdrawal will be approved today.

        Best regards,

        Ingrid
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        mamrone

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        Hey Carlito will you let us know if they really do approve you today or not thanks i played that game before with the virtual group and i'd like to know if they really do thanks
      • Amyspear

        amyspear

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        Hello, my name is Amy and I'm a gambling addict...Oops, wrong board. 
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        • last active 19 days ago
        Thank you Ingrid, I look forward to receiving your PM with the Money Gram information. 
      • No avatar a112

        carlito brigante

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        Ok thanks for the reply Ingrid

        and yeah Mamrone i will post as soon as i get approval and i will be back
        tomorrow if it hasnt been done by then .
      • No avatar a112

        carlito brigante

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        • last active 19 days ago
        My withdrawal request has now been approved im just waiting for the funds to
        hit my NETeller account . Took around 4 days for that to happen last time so
        lets hope its the same this time . 

        Thanks Ingrid

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