Prism/Slots of Vegas/VIP Lounge/Cool Cat/Cirrus/POC/Club Player/Wild Vegas

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Last post ago almost 4 years by cindygreco
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    prism aff mngr

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      • Avatar 11848

        prism aff mngr

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        acorn199321 wrote:

        Hi Ingrid,

        Have just checked and its now been approved,just waiting now for the transfer into my Neteller account.

        Many Thanks for your time,

        Adem


        It was my pleasure Adem, enjoy your winnings! 
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        Thxs ingrid. Today im recive a pay of $150. im have waiting for 22 bussines day,. But Finally Prism Casino Payme Im so Happy.. . . . ..

        Thxs..
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        acorn199321

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        Hi Ingrid,

        Have just received an email from neteller saying that the $300 has just been paid into my account.

        Quite amazed as i was expecting to wait the full 7-10 days but have been paid on day two!

        Many thanks again Ingrid really appreciate your time.



        Ps.Can only say to people Slots of Vegas is where its at $300 Free chip PAID JOB DONE!!!
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        judi99

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        Hi Ingrid,
        All I can say is that it is wonderful to have you in our corner. It's been 3 business days since my withdrawl was approved and guess what I got it today it my quicktender account. That was FAST for Coolcat casino. So hopefully it will be this way with the rest. Now I will pray to the Casino Gods.
        Thanks so much
        judi
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        prism aff mngr

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        Hi all,

        There were some delays in approving withdrawals due to the holidays so some withdrawals have been sent sooner than usual; I'm glad to hear you received your funds, enjoy!!

        Best regards,

        Ingrid
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        judi99

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        Hi Ingrid
        I just chatted with coolcat support and they said I am 2 weeks out from my next approval. It has been 10 bussiness days since the last approval.
        I know that is the biggest battel to get done. There is no telling how long it could take to hit my quicktender. Sorry to be a pain.
        Thanks Judi
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        prism aff mngr

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        Hi Judi,

        Today is the 10th day which means your installment should be approved today;  Customer Service doesn't have details regarding specific withdrawals, they just give approximates and in this case I imagine they were giving some extra time in case there was a delay, sometimes they do that, especially when it's installments because time frames vary depending on different factors such as player class, location of the player, etc.

        If you wish you can send me a PM whenever you have a question, I do have access to specific details (I help out a few players that contact me instead of hundreds, like them) so I'll be happy to check up on things for you.

        Best regards,

        Ingrid
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        judi99

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        Ingrid you are just a sweetheart thank-you. Thrilled to have you in our corner.
        Judi
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        Mittins07

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        Hello Ingrid
        I cashout a withdraw on Jan,7,2010 And Iam still waiting for Approval at coolcat casino 21 buisness days later.
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        prism aff mngr

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        Hi Mittins,

        Thank you for posting and letting me know.

        I'd like to apologize on behalf of the casino for the delay; your withdrawal should be approved later on today and I'll try to get the funds sent to you as soon as possible.

        Best regards,

        Ingrid
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        Mittins07

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        Hello Ingrid
        I really appreciate your response to my situation. You are a gem Thanks alot.
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        Mittins07

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        Hello Ingrid
        I check my account and they broke down my withdraw at a lesser amount at Coolcat.I don't understand why.And what are they doing.

                                    Thanks Mittins07
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        prism aff mngr

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        Hi Mittins,

        When withdrawals are higher than $2K the casinos approve them in installments depending on the player class and the weekly limit the casino has.  This is also for the safety of most players depending on the country they are from.

        Best regards,

        Ingrid
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        dj_tonik

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        Hi Ingrid, I've been having some trouble with Cool Cat and Cirrus as far as getting my withdraws approved from real money deposits. I was told you work with prism but that you may also know who to contact in order to help. Cirrus has lead me on for 18 business days now and cool cat is on day 13, both casino keep telling me, the same thing week after week :"Henry: Due to the high amount of requests we are handling at the moment we are a bit behind schedule". if you can help, thanks
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        prism aff mngr

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        Thanks for this post from:

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        Hi Henry,

        I'll be happy to take a look and see if there's something wrong, however what they said is true: there's been a lot of withdrawal requests lately so things are a little backed up.  This is a good thing for players because it means a lot of people (more than usual) are taking their winnings home, but I do apologize on behalf of the casinos for the delay.

        Can you send me your username by PM or post it here? I couldn't find your accounts.

        Best regards,

        Ingrid

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