CLOSED - Rialto Casino support

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    Last post ago about 5 years by jerlyn
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        • Started by
          Sr.Newbie
          19
        • last active 8 months ago

        Thanks for this post from:

        • Me
        • 9s1jj83
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        Hi Everyone!

        This is Jerlyn  from Rialto Casino I will be your Casino Rep. for LCB.

        if you have any questions or suggestions regarding Rialto Casino, please feel free to contact me.

        Always looking forward to help!

        Thanks!

        Jerlyn.
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        • Replied by
          Superstar Member
          5146
        • last active 7 days ago

        Thanks for this post from:

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        Hello,jerlyn!

        We are so glad to have you here with us and
        many thanks in advance for the great support and help.
        Welcome!!!
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        • Replied by
          admin
          19736
        • last active 1 hour ago
        Hi Jerlyn,

        Welcome to LCB and we are truly grateful to have you here for all our members.

        blue
      • Avatar 25877
        • Replied by
          Sr. Member
          253
        • last active 8 months ago
        Hi,

        I have been emailing support for couple days and i get noooooooooo response.  Is anyone there anymore??

        I received an email that they had put a $5 chip in my account.  I was playing and got called away and left with casino open. 

        When i got back, i was logged out, of course. 

        But when i tried to log back in, i get the message that my account had been blocked and an email address to inquire at. help@rialtocasino.com 

        I also emailed directly from website.

        So i have just been trying to reach someone to unstick me, but i have gotten no response whatsoever to emails.

        Login:  CherryRedd

        Thanks
      • 9s1jj83
        • Replied by
          Mighty! Member
          2806
        • last active 20 days ago
        Hey BoomBoom... I could log in and give your message to live chat if you'd like. Let me know.

        katt
      • Avatar 25877
        • Replied by
          Sr. Member
          253
        • last active 8 months ago
        Katt i would really appreciate that!!  Still have received no response

        I will be patiently awaiting your return! 
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          Sr.Newbie
          19
        • last active 8 months ago

        Thanks for this post from:

        • Me
        Hi BoomBoomLaRue

        Let me go ahead and find a solution for you as soon as possible.
      • No avatar normal
        • Replied by
          Sr.Newbie
          19
        • last active 8 months ago
        Hi BoomBoomLaRue

        Ok yo should be contacted by a CS rep any time soon, I inform about your account.

        Thanks!
      • Avatar 25877
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          Sr. Member
          253
        • last active 8 months ago
        Alrighty, i am waiting!  Thanks so much Jerlyn  
      • 9s1jj83
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          Mighty! Member
          2806
        • last active 20 days ago

        Thanks for this post from:

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        BoomBoomLaRue wrote:

        Katt i would really appreciate that!!  Still have received no response

        I will be patiently awaiting your return! 


        I see you are in good hands now BoomBoom! Hope you have a quick resolution now!

        katt
      • Avatar 25877
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          Sr. Member
          253
        • last active 8 months ago

        Thanks for this post from:

        • 9s1jj83
        Me too!  I am waiting ummmmmmm patiently lol

        And thanks for your help too Katt
      • Avatar 25877
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          Sr. Member
          253
        • last active 8 months ago
        Well, i am still waiting for response.  But i do appreciate YOUR swift response Jerlyn
      • Avatar 25877
        • Replied by
          Sr. Member
          253
        • last active 8 months ago
        No response as of yet
      • No avatar normal
        • Replied by
          Sr.Newbie
          19
        • last active 8 months ago
        Sorry to hear that BoomBoom

        Let me go ahead and follow up with this.

        Thanks
      • Avatar 25877
        • Replied by
          Sr. Member
          253
        • last active 8 months ago
        Thanks jerlyn!  Apparently it was a glitch in the system and i am now unblocked

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