CLOSED - Rialto Casino support

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    Last post ago over 4 years by jerlyn
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      jerlyn

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          jerlyn

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          Hi Everyone!

          This is Jerlyn  from Rialto Casino I will be your Casino Rep. for LCB.

          if you have any questions or suggestions regarding Rialto Casino, please feel free to contact me.

          Always looking forward to help!

          Thanks!

          Jerlyn.
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          wnanhee

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          Hello,jerlyn!

          We are so glad to have you here with us and
          many thanks in advance for the great support and help.
          Welcome!!!
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          blueday

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            Hi Jerlyn,

            Welcome to LCB and we are truly grateful to have you here for all our members.

            blue
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            BoomBoomLaRue

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            Hi,

            I have been emailing support for couple days and i get noooooooooo response.  Is anyone there anymore??

            I received an email that they had put a $5 chip in my account.  I was playing and got called away and left with casino open. 

            When i got back, i was logged out, of course. 

            But when i tried to log back in, i get the message that my account had been blocked and an email address to inquire at. help@rialtocasino.com 

            I also emailed directly from website.

            So i have just been trying to reach someone to unstick me, but i have gotten no response whatsoever to emails.

            Login:  CherryRedd

            Thanks
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            kattboots

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            Hey BoomBoom... I could log in and give your message to live chat if you'd like. Let me know.

            katt
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            BoomBoomLaRue

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            Katt i would really appreciate that!!  Still have received no response

            I will be patiently awaiting your return! 
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            jerlyn

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            Hi BoomBoomLaRue

            Let me go ahead and find a solution for you as soon as possible.
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            jerlyn

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            Hi BoomBoomLaRue

            Ok yo should be contacted by a CS rep any time soon, I inform about your account.

            Thanks!
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            BoomBoomLaRue

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            Alrighty, i am waiting!  Thanks so much Jerlyn  
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            kattboots

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            BoomBoomLaRue wrote:

            Katt i would really appreciate that!!  Still have received no response

            I will be patiently awaiting your return! 


            I see you are in good hands now BoomBoom! Hope you have a quick resolution now!

            katt
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            BoomBoomLaRue

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            Me too!  I am waiting ummmmmmm patiently lol

            And thanks for your help too Katt
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            BoomBoomLaRue

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            Well, i am still waiting for response.  But i do appreciate YOUR swift response Jerlyn
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            BoomBoomLaRue

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            No response as of yet
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            jerlyn

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            Sorry to hear that BoomBoom

            Let me go ahead and follow up with this.

            Thanks
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            BoomBoomLaRue

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            Thanks jerlyn!  Apparently it was a glitch in the system and i am now unblocked

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