Club World Payouts

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    Last post ago about 3 years by blueday
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    dory99

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        dory99

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        I was fortunate enough to win some money at High Noon at now am wondering if anyone has had a bad experience here? I made a withdrawl some time ago, over one year for sure and at that time was so impressed as to the speed it was completed. I had the funds in my bank account within 4 days! I live in Canada. This time round it is a different story as I requested the payout Sunday and it is now Wednesday and still do not have an approval? I have confirmation that all my info to send this to me is what they require but no one will advise when I will find out when it is approved. Can anyone tell me what is normal and what I should expect? I cannot even get a reply to my questions. Also, the fact they are in a different time zone from me seems to be an issue. Thanks
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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

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        Hi dory99,

        you can send a private message to CWC-Martyn regarding your cashout.

        cheers
        Zuga
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        dory99

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        Just an update to say I contacted support early this morning and was advised the payout will be completed today.
        I was  so glad to hear that as I really enjoy playing at the Club World casinos and would have been very disappointed if there was an issue.
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        CBG

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        CWC is a top notch group and I would be really surprised if there was an issue with your cashout .
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        dory99

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        I really hope you are right about no issues with the payout. I am somewhat concerned as it took 4 days to get the withdrawl approved and now it is 3 business days and I have not received payment. My bank said that a wire from Europe takes anywhere from hours to 3 business days to receive. 
        I guess where my concern lies is the fact my first withdrawl took 4 days from the time of the withdrawl request to seeing it in my bank account. Upon advice from my bank they said to ask what bank the money was wired from and transaction info and they would trace. I am unable to get that info.
        Is there only one cashier for the whole CWC group? Customer support keeps referring to how busy the cashier is, it seems odd if there is only one person doing this?
        Another question, what ever happened to the nice little free chips that came after dropping 200 bucks a day in the casino? These do not happen here any longer, anyone know why? Just wondering.
        Thanks and any comments regarding this withdrawl timeline would ne helpful and maybe reassuring.
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        blueday

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          Hi dory99,

          This group are very prompt with payouts generally and I see no reason that you will ever not be paid.  I have daily contact with the reps of CWC Group and are very quick to help. 

          Regarding free chips, you should either contact live support and ask for free chips or, if you have lost $200+, you are entitled to claim $50 up to $75 (for $300+ in losses) each time in the cashback thread running HERE.  Just post your username and casino in the thread and I'll check with the reps for you and they credit your account direct.

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