Credit Card Refund issue

Be free to discuss anything related to casino banking, payment methods etc.

Headline back 2
    2,356
    views
    7
    replies
    Last post ago over 4 years by chillymellow
    No avatar normal
    • Started by
      Super Hero
      1,007
    • last active 14 hrs ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Super Hero
          1,007
        • last active 14 hrs ago
        So it would seem as if I have been waiting since July 17th for two different refunds that I was promised.
        Essentially for a while, a few casinos were having issues with a processor giving them a decline.  Then magically, they would still take the money off my card and keep it.  It would never fall back into my account as promised, and the money still hasn't shown back up.
        Now the casino in question, is having lots of processing issues period.  There directing me to go thru an eWallet, and barely responding to my question about if we have any update to the refund.  While I don't mind depositing thru an eWallet, the fees to deposit thru this eWallet are out of this world.  So I'm not very happy that I'm not even being compensated in even a small way for being forced to pay the wallets fee.  While they can't take my card directly right now.
        I'm really not bombarding the rep other than once a week.  All I'm asking for is an update.  The last update I got wasn't even regarding the refund, as much they were more concerned with the fact they couldn't process credit cards right now.
        While I realize this is devastating for a casino, not to have there processor working.  It still shouldn't deter them from at least giving me an update as to whether I should expect to see my refund this week, or if the processor is still going thru it's "long and complicated" verification process.
        I mean common, they took the money in less than a week off my card to keep.  Now there telling me, there not in the mood on giving just as an instant refund.  Seems a bit unfair doesn't it?
      • Index
        • Replied by
          Mighty! Member
          3,578
        • last active 9 days ago
        I would definitely be wary of any transactions or promises or lies until your money comes back home.  Seems they are giving out global generic info and aren't prepared to get into a single player and their issues.  Maybe they are having a problem getting your money out of the processor, and are working on that on a big scale.  I hope you get your money back.

        I had an instance where I was trying to deposit, but never got to the verification stage (mastercard's special code so my bank knows it's me and all good).  The page seemed hung up.  So I quit and started over.  Lo and Behold!  Both transactions went through but NEITHER went through verification.  I was not a happy camper but luckily had funds to cover my double deposit. 

      • Archnye
        • Replied by
          admin
          5,651
        • last active 2 hrs ago
        That's definitely unfair and seems a little odd to have a processor out of commission for such a long time. That's a tough situation because generally you could dispute credit card charges but under the circumstances you don't want to open a can of worms. You're a US player right?

        Well if you get nowhere with this, we can always try and contact the casino on your behalf if it's one we're affiliated with.
      • No avatar normal
        • Replied by
          Hero Member
          713
        • last active 26 days ago
        what casino is this?
      • No avatar normal
        • Replied by
          Super Hero
          1,007
        • last active 14 hrs ago
        Well the processor has been out Since Tuesday of last week.  It just concerns me, not only has there processor gone poof.  Yet now there making me as US Player go thru MyPaylinQ to deposit.  Which I absolutely hate because it's bad enough I have to pay $2.95 to deposit, plus a 3% foreign transaction fee, and then there fee to boot.  A lot of money out of pocket just to loose.
      • No avatar normal
        • Replied by
          Super Hero
          1,007
        • last active 14 hrs ago
        So I finally got my refund issue resolved.  They offered me double the amount owed, and sent it to me via Pay Pal.  They even covered the transfer fees to boot.
        So now I can mark this 3 months of long drawn out issues.  As finally complete.
      • Index
        • Replied by
          Mighty! Member
          3,578
        • last active 9 days ago
        That is such good news.  And for them to double your money, well, that says a lot. 

        Sending to paypal seems like such a logical solution!  Why oh why can't it always be that way.  Double for your trouble AND painlessly transferred into a nice trusted site.

      lcb activities in the last 24 hours

      • 40
        new members
      • 690
        members online
      • 8514
        guests online
      • 101
        new posts
      • 6099
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • Me
        • zuga
          2014-03-14 17:53:19
        Hiya LCB'ersPlease read and agree to the rules of LCB ShopHow the chip system works and how can you earn LCB cash?By contributing to our site you can earn LCB free money which then can be redeemed in our shop.*daily...
        LCB Shop - Rules and T&Cs
      • 200 zpsnwkvewod
        Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
        Win free spins and more every week with LimoPlay

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170