Dander Casino Banking Policies!

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    Last post ago about 1 year by sup3rhot
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        I took advantage of a special bonus at Dendera Casino and made a deposit.
        More than a month later, they contacted me to tell me that my my account was frozen, and I should contact them.
        I did contact them, and it seems like when I changed my personal banking info, Dander's transaction was denied by my bank.
        I asked how I could rectify this. With much back and forth, they told me to just make a deposit. However, I could not get into the site to make a deposit because my account was frozen. This went on for 2 weeks. Finally, someone else told me that it was Dander's policy to "not allow anyone who had a situation that caused an account to be frozen could never deposit again to make up the error."
        And that was it...
        Except now, any of the free no deposit Bonus Casino's will allow me to sign up!
        To say I am angry is an understatement. Has anyone else encountered this type of stuff with Dendera Casino? >:D
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        lynnmarrapodi wrote:

        I took advantage of a special bonus at Dendera Casino and made a deposit.
        More than a month later, they contacted me to tell me that my my account was frozen, and I should contact them.
        I did contact them, and it seems like when I changed my personal banking info, Dander's transaction was denied by my bank.
        I asked how I could rectify this. With much back and forth, they told me to just make a deposit. However, I could not get into the site to make a deposit because my account was frozen. This went on for 2 weeks. Finally, someone else told me that it was Dander's policy to "not allow anyone who had a situation that caused an account to be frozen could never deposit again to make up the error."
        And that was it...
        Except now, any of the free no deposit Bonus Casino's will allow me to sign up!
        To say I am angry is an understatement. Has anyone else encountered this type of stuff with Dendera Casino? >:D


        Obviously you will not get your winnings...
        You should request a refund of your deposit - they are obliged to give you back your money in this case

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