Has anyone tried to withdraw funds via QT recently?

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    Last post ago over 5 years by hymacaw
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    hymacaw

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        hymacaw

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        I just received a payout into my QT account and noticed that there is NO option available to withdraw the funds!!  Has anyone tried to withdraw recently from QT?  Their live support is offline so I sent an email to them asking 'what's up'...have never seen this before and hope there is no problem with them now.  Have made LOTS of deposits of late using QT but this is my first withdrawal in about a month.  A little nervous because I have another $2500 payout in process with a Rival casino....
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        chillymellow

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        hmmm.
        Under "payment options" they have this:
        Bank Account    1-4 business days
        The Bank Account payment option is used for Withdrawals

        but there isn't a "withdrawal options" link....

        the faq says: Choose "Withdraw" Section from the left-hand menu.

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        hymacaw

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        chillymellow wrote:

        hmmm.
        Under "payment options" they have this:
        Bank Account    1-4 business days
        The Bank Account payment option is used for Withdrawals

        but there isn't a "withdrawal options" link....

        the faq says: Choose "Withdraw" Section from the left-hand menu.




        So you aren't seeing a 'withdraw' option either, on the left hand of the screen?  VERY strange...they are accepting deposits no problem but something fishy going on with taking it out!  Support is VERY slow at emailing back, live support will probably be offline until late this afternoon...bummer
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        chillymellow

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        I don't have any funds in there, but am curious, can we still transfer the funds to deposit at another casino? 

        If so, I'd get my money out of there quick and put it somewhere where I can cash it out into cash or check from a casino.  Real Quick, before they Tender our money un-cashable completely.
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        hymacaw

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        chillymellow wrote:

        I don't have any funds in there, but am curious, can we still transfer the funds to deposit at another casino? 

        If so, I'd get my money out of there quick and put it somewhere where I can cash it out into cash or check from a casino.  Real Quick, before they Tender our money un-cashable completely.


        Hmm...interesting suggestion, think I'll look in to that.  But, my options in the US are limited as far as receiving funds, especially in a timely manner.  Any checks issued are held at my bank for up to 10 days because they are international.  Thanks chilly
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        hymacaw

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        OK folks, just got this email from QT support and I am SCARED!!  I am getting my out of there now by transferring to another casino (as much as I HATE doing this) and will then try to do a wire transfer or a check withdraw.  Heads up folks...they are telling me to check back in 5 days????

        Thank you for contacting the QuickTender Help Desk.

        Unfortunately at this time we are unable to process your withdrawal for technical reasons. Please check back in 5 days for a status update. Your ability to transfer to merchants is unaffected.

        Please feel free to contact us should you require any further assistance.

        Kind Regards,
        Dima
        QuickTender Help Desk
        Fax: +44 870 626 9684
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        TAAADAAA

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        I recently had a withdrawal of $3700 to my bank without a problem and I am having $700 pending withdrawal now.  The withdrawal button is always available in my account.  I understand how you feel, you should do whatever necessary to protect your money, but if they fix that for you and I think you will be able to make a withdrawal without a problem.  Sorry, I just saw this message now.
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        hymacaw

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        TAAADAAA wrote:

        I recently had a withdrawal of $3700 to my bank without a problem and I am having $700 pending withdrawal now.  The withdrawal button is always available in my account.  I understand how you feel, you should do whatever necessary to protect your money, but if they fix that for you and I think you will be able to make a withdrawal without a problem.  Sorry, I just saw this message now.


        Thanks Taaa..I guess I am just nervous at the fact that they advise me to check back in FIVE DAYS for a simple 'technical problem'.  Perhaps I am reading too much in to it but waiting 5 days to withdraw $3500 makes me a little uneasy!  I went ahead and transferred the money I had in there to casino that I can do wire transfers with and will just use that method for the time being.  Just don't like doing it that way because they charge a wire fee and my bank charges one...pretty spendy method to receive payouts.  Let's just hope this is a very temporary issue with QT!
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        TAAADAAA

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        just wondering what casino you plan for your wire transfer.
        long ago, I tried to do that to avoid paying QT withdrawal fee, I transfered the money to casino titan (no wire transfer fee), I thought everything went smoothly, but no, my money  ended up moving around and came back to QT.  It took 6 business days for casino titan to send me a message, telling me that I need to withdraw the money to the method that I deposited with, lol, I had to withdraw it back to my QT and it took 3 more working days for that money to go back to my QT and eventually I withdrew it from QT and pay the withdrawal fee anyway.  I've learned a big lesson on that, lol.  I think it is the policy between casinos and their processors or wallets that withdrawal will be deposited back to the method players use to deposit with, unless you deposit by CC, then you can withdraw via QTor wire transfer as you like.
        gl
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        wnanhee

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        Just in case any of you might not be aware of...

        You can withdraw via check at Club USA
        It is available for all players and it will be delivered by FEDEX.
        You can request 1 cheque per week min $350 -$2500, there will be a small charge for cheques less than $750 for $25, and cheques above this we will cover the charge which will be deducted from the withdrawal.
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        hymacaw

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        TAAADAAA wrote:

        just wondering what casino you plan for your wire transfer.
        long ago, I tried to do that to avoid paying QT withdrawal fee, I transfered the money to casino titan (no wire transfer fee), I thought everything went smoothly, but no, my money  ended up moving around and came back to QT.  It took 6 business days for casino titan to send me a message, telling me that I need to withdraw the money to the method that I deposited with, lol, I had to withdraw it back to my QT and it took 3 more working days for that money to go back to my QT and eventually I withdrew it from QT and pay the withdrawal fee anyway.  I've learned a big lesson on that, lol.  I think it is the policy between casinos and their processors or wallets that withdrawal will be deposited back to the method players use to deposit with, unless you deposit by CC, then you can withdraw via QTor wire transfer as you like.
        gl

        Jackpot Capital is my most trusted RTG for now so that is who I am trying the wire transfer with.  If it fails for some reason, I'll be left with no choice except to get a check, which I don't like doing because my bank hold them 7-10 days.
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        hymacaw

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        wnanhee wrote:

        Just in case any of you might not be aware of...

        You can withdraw via check at Club USA
        It is available for all players and it will be delivered by FEDEX.
        You can request 1 cheque per week min $350 -$2500, there will be a small charge for cheques less than $750 for $25, and cheques above this we will cover the charge which will be deducted from the withdrawal.


        Thanks wnanhee.  I've done checks before but my banks hold them for 7-10 days because they are issued from out of the country.  Just hate waiting that long to have access to the funds but I may need to start doing that if QT is no longer going to be an option for me.
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        TAAADAAA

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        hymacaw,
        I wish you luck, but if I was you I will need to contact jackpot capital to let you know ahead of time whether your method should be approved or not,  it saves you time or if you wait till their accounting department  people put their hand on it, whether it is approved or not, it might cost you at least 3-5 working days.

        Rated:
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        Joseph Kennedy

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        I just got this letter regarding a recently failed cashout attempt.

        Dear "Pacer",

        Please be advised that there was an issue with your recent withdrawal request, which has not been processed by the US bank. We are investigating the issue, and in the meantime have returned the funds back to your QuickTender Account.

        This situation is beyond our control as it relates to the onward transmission of funds transmitted by our European banking partner.

        Please be advised that we will do everything we can to resolve this situation.

        Kind regards,
        QuickTender Settlement Department
        banking@QuickTender.com
        Fax: +44 (0)870 626 9684


        Moreover, Rushmore Casino says they won't send funds to Quicktender because of reports they are not paying their customers.
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        TAAADAAA

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        We are writing with regard to the withdrawal you have submitted from your QuickTender account on (5/11/2011) under the MTCN number (2203541 #). We are pleased to confirm that the wire of 700.00 has been sent from our account today, on (5/13/2011) according to the bank details you have registered in your Payment Options. Please expect the funds in 3-5 business days to reach your account.

        Please be informed that our fee for the withdrawal is $30.00 flat fee. But please be aware that correspondent banks may take their fees and charges for international transfers as well.

        If you have any questions regarding withdrawals, please contact the QuickTender Help Desk. Please make sure that you have your QuickTender username and/or account number available to quote on any correspondence.


        Sincerely,
        QuickTender Team
        support@quicktender.com
        Fax: +44 870 626 9684
        www.quicktender.com

        the money does not hit my acct yet thou

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