Please Help!

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    Last post ago about 5 years by judi99
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      • Avatar 10280
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          Full Member
          125
        • last active 8 months ago
        Hi ,It is now the 12th of Nov. and I have been waiting since the 21st of Sept. to receive my winning's, from Rushmore Casino. I talk to them on chat and they say I should receive it shortly! I ask what time they are running on? This is not shortly. I was told on the 23rd of Oct. that it was returned from the bank. Re-sent same info, to re-process. Same info I use at other sites and have no problem's.
        I just made a withdrawal from another RTG casino on the 10th of Nov. and I bet I receive it before I get my money from Rushmore. Then I will know for sure if it's the casino or me.
        All of this garbage is just getting bad. If anyone out there has some insight as to how I can get them to pay me please HELP! :'(
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          admin
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        • last active 2 hrs ago

        Thanks for this post from:

        • Avatar 10280
        Hi Judi,

        This casino is certainly getting their fair share of complaints. More players are coming forward and saying the delays are ridiculous.

        If this was an isolated incident i would be more encouraging but this is happening too much and it seems to me the delays are common now.

        I suggest you keep on them and don't give up and don't reverse your cashout. Payouts have been very drawn out and long lately.

        The squeaky wheel gets the oil and be persistent. Keep us posted as you go along here.  Eventually players are getting paid, it's the waiting that will drive ya crazy, there is just no excuse for it.

        Good luck,
        Lips 
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        • Replied by
          Sr. Member
          424
        • last active 7 days ago
        Hi Judi,

        I made a withdrawal on Sept.9, and it finally showed up in my bank account last Tuesday. At one point I was giving up hope and bam, it was there. Give it another week or so and it should come through.
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          Mighty! Member
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        • last active 3 hrs ago
        Sorry you are going through that judi.  Hope you get paid soon.
        I had read somewhere they were a good group so I started depositing there...never won anything.... I quit depositing about a month ago for 2 reasons.  First, I'm not depositing anywhere and second... what lips said.

        Wow tinker... 2 months is a loooong time. Glad you finally got the payment. 
      • Avatar 10280
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          Full Member
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        • last active 8 months ago
        Yes this is getting really sad. I just got an e-mail this morning from slot jungle saying I can't use the promo's anymore. I have won with them twice, after making the playthrough. I'am thinking they just don't want US players. IT STINKS.
        You don't get paid or they just plain cut you off!
      • Putting on lipstick emoticon 1
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          admin
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        • last active 2 hrs ago
        Hi Judi,

        Let me ask you.........do you make straight deposits in between the deposit bonuses? RTG casinos can be very particular about this and it's always a good practice to make every other deposit a straight deposit. RTG's have been known to disallow bonuses if used too many times in a row.

        Lips
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        I was under the impression that was with free-bies which I never use.I didn't read any stip's about the coupons. They shouldn't put them out there, if they aren't to use DUMB!
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          admin
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        I agree Judi. They tempt us with fantastic promos and punish us if we use too many at one time. It's kind of the hidden rule with casinos that don't tell you until it's too late and they have locked your account.

        If there was a clear cut set of rules it could prevent a lot of frustrations for players. There has been many posts and threads on the forum to warn players of this rule.

        It's a common for players to take these bonuses and then get penalized when it is time to cash out.

        Lips
      • Avatar 10280
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        Well I received my withdrawal from slotjungle. But I still have not received my withdrawal from Rushmore. So now I know it's not me they just aren't paying! So player's BEWARE!
      • Avatar 10280
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        OK Here is the latest info on my Rushmore withdrawal. It has been since the 21st of Sept. and 3 rejections of it not going through on the wire transfer option, they have informed me they can send a check. So ok already let's do it! Hopefully I will receive it by the end of the month. Or start the New Year on a high. Is that being to optamistic I sure hope not. This gets so old!
      • Images
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          Superstar Member
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        • last active 10 hrs ago
        hope u get it
      • Archnye
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          admin
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        Fingers crossed judi. What a shame that you've had such a bad experience.
      • Lightbulb
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          Super Hero
          1824
        • last active 37 min ago
        just make sure you leave some money in your account to cover the check sending fees. if you do not have this in your account they may not accept your withdrawl.each casino is different but it's better to be safe than sorry. good luck
      • Lightbulb
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          Super Hero
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        • last active 37 min ago
        sorry about the double post , i thought i not click it...lol. took a few seconds
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          Sr. Member
          403
        • last active 5 months ago
        read my post in related thread. September withdrawals should have been paid in October as mine was wh pen they claimed they got a new processor. Now the delays starting all over again. I would suggest phoning and not emailing but you need to call around 10:00am EST

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