Slot Madness no rules deposit bonuses

I've won at this casino and requested withdrawals.  I've already been able to use deposit bonuses until my last withdrawal request.  Here is a copy of my chat about no rules deposit bonuses I thought you would be interested in knowing:
Chat start time Sep 8, 2012 4:57:50 PM EST
Chat end time Sep 8, 2012 5:02:36 PM EST
Duration (actual chatting time) 00:04:45
Operator Charlie

Chat Transcript
info: A site operator will be with you momentarily.
info: Hi! Thank you for using our LiveChat Service. This is 'Charlie'.
Charlie: Thanks for your information, how may I help you?
begonia413: Why can't I use any of your no rules bonuses as listed on your website?
Charlie: Do you have a code?
begonia413: MAD160
Charlie: Oh ok... the reason is taht you already redeemed one free bonus
Charlie: thats a deposit bonus...
Charlie: and No play No max bonuses are intended for recreational bettors only, people that have played for a long time with no significant win or playtime. Based on your play our Managers feel you are a knowledgeable player and do not need these bonuses in order to cash out, therefore, you will not be able to use these type of bonuses but may take the regular ones offered on the website
begonia413: Sounds kind of weird, but I guess your casino makes the rules. Thanks.
begonia413: You probably should say that on your website. I'll let others know.
info: Your chat transcript will be sent at the end of your chat.

I can understand that they would let you use only one bonus code, but the rest seems kind of odd!

LOL at "knowledgeable player"..seriously there are players who know how to win more than other players?  She had to mean something other than what she actually said..