I have a problem with 888.com

    Last post ago over 8 years by zuga
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      • No avatar normal
        • Started by
        • last active over 8 years ago
        I'll do this in bullet points as it's complitcated.

        1. I deposited $250 into 888.
        2. My account is credited with a free $3.
        3. My account is credited with a $63 bonus (25% of $250 deposit)
        4. I wager 2x bonus in comp points as per the T&C's. Bonus is $200 in all, so 400 comp points, which is $4000 wagered.
        5. My account is credited with another $137. Therefore total bonus is $137+$63=$200.
        6. I request a cashout for all my money in there, which is $573 (I ran hot )
        7. 888 send me an e-mail saying that I still need to wager another $237.

        This is what I don't understand. I have wagered 2xbonus in comp points and they credited my account with all the bonus. Why are they telling me I need to wager another $237?
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        After acumulating the total amount of 400 comp points or wagering the  $4000 and receiving second part of the welcome bonus ($137 in your case ) you must wager it 2x to cash out.
        So 2x $137 =$274 or in  your case still left with $237 to wager.

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