"Supremely" disappointed

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    Last post ago over 6 years by genenco
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    genenco

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    "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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      • Avatar 10150

        genenco

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        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
        Just trotting along
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          thanks given
        • 683
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        • Started by
          Mighty! Member
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        • last active about 1 month ago


        So, I decided to have a bit of fun. I deposited at Supreme Play after deciding to take the 200% deposit bonus. Well, much to my surprise, they took the deposit, but NO BONUS was given, even though I did everything right.

        So I decided to contact live help.....After 2 smokes and 2 cups of coffee (Just about 40 min), I then went back and unclaimed the deposit bonus and emailed them.

        Nothing harsh, just letting them know I was very disappointed.

        I'll let you know what they said (If any) by way of reply.

        Anyone have the same thing happen??
        Rated:
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        genenco

          Mighty! Member
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        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
        Just trotting along
        • 273
          thanks given
        • 683
          thanks received
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          Mighty! Member
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        • last active about 1 month ago
        Well, they sent me a offer in email and I replied that the last time I played the bonus was not credited...So here's their response.



        thank you for the e-mail.
        i am sorry to hear about the technical problem you had with the bonus last time.
        the next time please come to the chat before you start playing and our online team will fix it right away.
        in meantime i gave you a $50 free chip.

        have fun and good luck with your bets,

        Nathan
        Customer Support
        SupremePlay



        OK, not a bad response...Still, waiting for their CS is a bit of a patience drainer
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        wnanhee

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        Wow...good for you,Gene and what a great customer service!!!

        That's what makes a great casino and then more players go there and play and what's more, it makes the casino more trustworthy....

        Good luck with your money and win  some big!!!

        BTW, how's your new place and school?
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        genenco

          Mighty! Member
        • male
        • offline
        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
        Just trotting along
        • 273
          thanks given
        • 683
          thanks received
        • Replied by
          Mighty! Member
          3,010
        • last active about 1 month ago
        Well, new place is a bit smaller..Still quiet. School is another matter..Studying 3-4 hours a night, lucky I can easily spare the time

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