"Supremely" disappointed

    2,114
    views
    4
    replies
    Last post ago almost 7 years by genenco
    Avatar 10150
    • Started by
      Mighty! Member
      3007
    • last active 5 months ago
    Headline back 23

    Readers of this topic also read:

    Please or register to post or comment.
      • Avatar 10150
        • Started by
          Mighty! Member
          3007
        • last active 5 months ago


        So, I decided to have a bit of fun. I deposited at Supreme Play after deciding to take the 200% deposit bonus. Well, much to my surprise, they took the deposit, but NO BONUS was given, even though I did everything right.

        So I decided to contact live help.....After 2 smokes and 2 cups of coffee (Just about 40 min), I then went back and unclaimed the deposit bonus and emailed them.

        Nothing harsh, just letting them know I was very disappointed.

        I'll let you know what they said (If any) by way of reply.

        Anyone have the same thing happen??
        Rated:
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 5 months ago
        Well, they sent me a offer in email and I replied that the last time I played the bonus was not credited...So here's their response.



        thank you for the e-mail.
        i am sorry to hear about the technical problem you had with the bonus last time.
        the next time please come to the chat before you start playing and our online team will fix it right away.
        in meantime i gave you a $50 free chip.

        have fun and good luck with your bets,

        Nathan
        Customer Support
        SupremePlay



        OK, not a bad response...Still, waiting for their CS is a bit of a patience drainer
      • No avatar normal
        • Replied by
          Superstar Member
          5146
        • last active 5 days ago
        Wow...good for you,Gene and what a great customer service!!!

        That's what makes a great casino and then more players go there and play and what's more, it makes the casino more trustworthy....

        Good luck with your money and win  some big!!!

        BTW, how's your new place and school?
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 5 months ago
        Well, new place is a bit smaller..Still quiet. School is another matter..Studying 3-4 hours a night, lucky I can easily spare the time

      lcb activities in the last 24 hours

      • 35
        new members
      • 701
        members online
      • 12814
        guests online
      • 121
        new posts
      • 1343
        free games played
      Join the club

      Most viewed forum topics

      • Whatisthatnoise zps9339a8ec
        You've made a deposit and gone straight away to one of your favorite games. Sadly, your bankroll has dwindled down to a zero balance.  There is nothing left to do but close the virtual  window on another Jackpot dream...
        Penny for your thoughts...
      • Avatar 6303
        Hello,  I have waiting 4 weeks for a 600.00 payout i requested and it was declined for unknown reasons.I have had no problems till now and i really need this winnings.My car died and has been fixed but im short...
        Raging bull no pay
      • Index
        If you're familiar with the cashback requests thread from Slotland and Winaday, then you may well be familiar with the Annual Wrist Slappin' Day which takes place annually on 16th March.  That said, the rep has...
        CLOSED....Slotland / Winaday Annual Wrist Slappin' contest ! $375 up for grabs

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170