"Supremely" disappointed

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    Last post ago over 6 years by genenco
    Avatar 10150
    • Started by
      Mighty! Member
    • last active 3 months ago

    Readers of this topic also read:

    Please or register to post or comment.
      • Avatar 10150
        • Started by
          Mighty! Member
        • last active 3 months ago

        So, I decided to have a bit of fun. I deposited at Supreme Play after deciding to take the 200% deposit bonus. Well, much to my surprise, they took the deposit, but NO BONUS was given, even though I did everything right.

        So I decided to contact live help.....After 2 smokes and 2 cups of coffee (Just about 40 min), I then went back and unclaimed the deposit bonus and emailed them.

        Nothing harsh, just letting them know I was very disappointed.

        I'll let you know what they said (If any) by way of reply.

        Anyone have the same thing happen??
      • Avatar 10150
        • Replied by
          Mighty! Member
        • last active 3 months ago
        Well, they sent me a offer in email and I replied that the last time I played the bonus was not credited...So here's their response.

        thank you for the e-mail.
        i am sorry to hear about the technical problem you had with the bonus last time.
        the next time please come to the chat before you start playing and our online team will fix it right away.
        in meantime i gave you a $50 free chip.

        have fun and good luck with your bets,

        Customer Support

        OK, not a bad response...Still, waiting for their CS is a bit of a patience drainer
      • No avatar normal
        • Replied by
          Superstar Member
        • last active 18 days ago
        Wow...good for you,Gene and what a great customer service!!!

        That's what makes a great casino and then more players go there and play and what's more, it makes the casino more trustworthy....

        Good luck with your money and win  some big!!!

        BTW, how's your new place and school?
      • Avatar 10150
        • Replied by
          Mighty! Member
        • last active 3 months ago
        Well, new place is a bit smaller..Still quiet. School is another matter..Studying 3-4 hours a night, lucky I can easily spare the time

      lcb activities in the last 24 hours

      • 49
        new members
      • 722
        members online
      • 13436
        guests online
      • 121
        new posts
      • 9759
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette
      • Putting on lipstick emoticon 1
        LCB $500 10th Anniversary Contest Wow, can you even believe it’s been a whole ten years we have been around! I know I am personally thrilled I have shared this time together with the old timers and of course all...
        Closed - LCB $500 10th Anniversary Contest

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this