Last post ago over 7 years by Luke
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    • last active 18 hrs ago
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        • Started by
          Sr. Member
        • last active 18 hrs ago
        After winning on a free chip this is what they said

        A site operator will be with you momentarily. Please be reminded, in order to ensure your future deposits and withdrawals are processed efficiently, it is very important to verify that we have your current personal information updated in our system along with any documentation necessary for withdrawals. Thank you for your cooperation.
        Thank you for using our LiveChat Service. This is 'Andres'. How can I help you?
        Andres: hello
        Cirrus: hi
        Cirrus: I met the required playthrough amount with the freechip
        Cirrus: i have $250 i want to cash out
        Andres: $150 Maximum Cash-Out
        Andres: go to Withdrawals
        Cirrus: yes
        Andres: and put the amount and select the method
        Cirrus: can you send it through mail
        Andres: yes
        Andres: We require that all players send in a copy of their ID and a signed Certification Form to us. If you have ever deposited by Credit Card, we also require that you send in a copy of the front and back of all Credit Cards that you have used with us in addition to adding all of these cards to the Certification Form. We also require that you send in a copy of your utility bill for address verification. Once you have all your documentation, please send it either via fax to 1-800-880-6186 or via email to ccprocessing@cirruscasino.com  You can view all of these requirements .  http://www.cirruscasino.com/autho_form-cirrus.htm
        Andres: http://www.cirruscasino.com/autho_form-cirrus.htm

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        • Replied by
          Sr. Member
        • last active 18 hrs ago
        Ok then today another chat host named Brian took all my money from my account and said that i wont get nothing from them cause i won on a freechip that it was their money not mines so he took it and said to play with my own money first. then i was trying to figure out why he took my money and then he said if i keep complaining he would kick me out and then he just did it. I swear they're frauds, never again.
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        • Replied by
          Full Member
        • last active 8 months ago
        just another example on how my opinion was built concerning virtual casino group. but hey theyre on a new leaf now  ::)


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        • Replied by
          Super Hero
        • last active 8 months ago
        Hey coxwell, I gotta agree with you.  I realized it about 5 years ago, way before I even thought about joining a forum. 
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        • Replied by
          Sr. Member
        • last active 18 hrs ago
        does anyone know of a trustworthy casino where i can make a deposit and not having to worry about getting paid if i win.

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